Packed up and moved my furniture into storage, stored it for 11 weeks, and returned it to my home, putting everything back together and setting it all up. Provided free boxes for everything that I packed and left stored in my garage.
I had to move everything out of my house to have asbestos ceilings and ducts removed. I only had room in my garage to store the small stuff, so decided to have all the furniture put into storage. A friend recommended Ace, and I will now pass that favor on to you. They are outstanding! The Ace representative came to the house so I could identify everything that would be moved and stored, and gave me a quote based on that visit. The quote was slightly lower than the final cost, but not far off. The storage fees are quite reasonable. My only slight dissatisfaction is that they sent email invoices each month with that month's charges, but they were not itemized and sometimes not easy to understand. When the job was finished, I asked for one complete invoice or receipt showing all the charges, and I did receive one a couple weeks later. I scheduled the move well ahead of time, and they assigned an account rep who contacted me, gave me her contact info, and followed up with reminders. On the day of the move the "packing" team arrived first, and began to disassemble things like beds and IKEA desks. By the time the "moving" team arrived, the first team had already moved almost everything down from the second floor. They shrink wrapped everything, to keep it clean and together. They created a "parts box". As they disassembled things, they wrapped all the small parts and hardware (screws, etc) together and labeled it, then put those packets into the parts box. They were even able to wrap my tall IKEA bookcases well enough that they survived the move intact, and I know that IKEA bookcases (because the backs are not wood and not attached) are so wobbly that the usually do not survive a move. I was really impressed with how well they handled these. As they loaded the truck, they put a number sticker on each item, and one person on their crew wrote a list of all the item numbers with a short description. They also moved a couple of heavy filing cabinets into my garage so that I would have access to them while the work was being done in the house. When I was ready to move back home, I again contacted my account representative at Ace and set the move in date. The arrived right on time, and did their good work in reverse. Because they had packed and labeled all the parts, they were easily able to reassemble everything. Because all the overstuffed furniture had bee shrink wrapped, everything was clean. They were very careful of the new flooring and new paint in my house, and there was no damage. As they moved each item in, they had me check off the number of that item on the master list. A few number stickers had come off, but because there was a master list with short description of each numbered item, I was able to identify that everything had been returned to me. All the crews were very efficient, very professional, and worked rapidly but carefully. I will definitely hire Ace for my next move.
