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Flooring reviews in Loma Rica

  • F
    Floor Coverings International

    My Refund request sums everything up play by play:

    --------------------------

    Hello,

    I requesting a refund on the following:

    The Big Deal Coupon Code(s) Expires On 

    $99 for $500 Worth of Flooring Installation

    Floor Coverings International

    Floors-1512408-1

    Mar 15, 2015


    I purchased this deal and was informed that I would be contacted by Floor Coverings International soon.   I was never contacted.  After a couple (months?) I remembered that I bought this deal and contacted them for scheduling. 

    They did not offer scheduling outside of 8am to 5pm Monday though Friday, so I ended up taking time off work to meet them at 8 am Monday Morning October 27th.

    At 8:15 am I received a phone call from Floor Coverings International, stating that they would not arrive for several hours, because he as out of town that weekend, and did not realize I lived so far a way (45 min to an hour from their Folsom Office).  I live in Yuba City, and their office is in Sacramento.  I informed them that I took time off work, and he offered to meet me that day after 5:00 pm.  I asked about the after hours schedule, and he stated that they offer appointments after 5:00pm and on Weekends regularly, despite what I was told from the original appointment handler.   We agreed on a new time that day: 5:30 pm.

    He arrived on time, and we were able to get to business. 

    For them to cover a 14x12 ft room, it would cost me $2500 for the installation.  I told them that was not realistic, since I could personally do the room for less than $150.  We looked at some other alternative materials, and could not find anything close with the samples he provided.  I was then assured he would find something else since we were open to vinyl, carpet, or hardwood and he would just have to review the other materials back at he office.   I was assured he would get back to me later in the week.

    It is now 2 weeks later, and I have not heard anything.   I do not feel it is my place to nag someone to pay them to do work for me.   I do not want to be in a situation where I may have to asked them to provide warranty work and stand behind any defects in their product, since they cannot even follow up to bid on the work. 

    From my experience: 

    If you are having problems with a company during the courtship phase of a deal, it only gets worse the more you depend on them.  I do not want to work with these people.  Please refund this coupon.

    Thanks!


    - Ben K.
  • A
    CUTRIGHT SUPPLY
    WAS GREAT PRICES. WE DID COMPARE SHOPPING AND THIS PLACE HAD THE BEST PRICES BY FAR. ALSO WAS A GREAT SELECTION TO CHOOSE FROM. BETTY WAS VERY NICE TO WORK WITH. CANNOT FORGET HER CUTE LITTLE DOG SHE HAD IN THE WAREHOUSE THERE WITH HER. BETTY GAVE US MANY RECOMMENDATIONS ON CHOOSING THE RIGHT CARPET THAT WAS WITHIN OUR BUDGET. WAS A GOOD COMPANY. TOO BAD NOT ONE OF THESE SHOPS HERE IN CALIFORNIA, IM NOT SURE IF THIS COMPANY WOULD SHIP TO US, BUT WOULD BE INTERESTED IN CHECKING INTO WHEN WE ARE IN THE MARKET FOR CARPET AGAIN. WE RECENTLY MOVED TO CALIFORNIA. IF WE WERE STILL LIVING LOCALLY WE WOULD HIRE THIS COMPANY AGAIN.
    - CHRISTINE W.
  • A
    Nielson Fine Floors
    unknown
    - Raquel C.
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Flooring Installers in Loma Rica

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