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Moving reviews in Lodi

  • F
    A Better Moving Co
    Will NEVER use this company again.  Would NEVER recommend this company to any one.  BE CAREFUL, they have ways of running up the cost with slow moving workers and excessive packing.
    I lived in my 3000 sq. ft. home for 5 years.  I hired this company to move us three and a half blocks to a 4000 sq. ft. home. This was 30 boxes and furniture (nothing excessive except a pool table). It took 4 men 12 hours to accomplish this.  Two men, spent over 5 hours packing my average size kitchen.  They wrapped every single item individually. Including double wrap for plastic items, which they were only moving 3 1/2 blocks.  They would carry a box to the truck and spend 15 minutes placing the box in the truck.  Never once did I see any of them break a sweat, even after several attempts by me to get them to pick up the pace.  I picked up lunch for them, only one thanked me for the lunch, two ate double lunches.  After 10 hours I told them to just unload the truck, I didn't care about placement of boxes or furniture.  One mover, asked me to go get them Starbucks because they were getting tired and that would help them move faster.  Ironically, he was the one doing the least amount of work out of the bunch.  In fact many times I found him just standing around watching!  We started taking boxes from them because we could move much faster than they were. They also scratched and dented my washing machine. They charge by the hour with an extra $125 per hour for overtime.  If they would have sent four men to actually work, and not excessively wrapped non-breakable items or stand around watching someone else work, this job would have been finished much quicker costing me hundreds of dollars less.
    I have moved every 3-5 years for the past 20 years.  This was the slowest, most expensive move I have ever had.  I previously moved from a 5000 sq. ft. home to a 3000 sq. ft. home and the cost was 1/3 of this job.  This was a quickly planned move and I didn't have time to have them come give me an estimate.  The house and job was described over the phone.  We were told that it would take 4 men, two trucks, about 8 hours to complete and the cost would be similar to our previous move.  They arrived on time and were polite.  The two trucks were more than enough room, they brought plenty of supplies for the job described they just didn't send movers to do the work.  We phoned the owner who said, while the job took a long time his men assured him that they worked hard, it was late, and he would deal with it in the morning.  In the morning he charged out credit card and then called us to resolve.  His resolution was to not charge us for the boxes! 

    - Sheri L.
  • A
    An estimate was given over the phone, along with possible dates to do the move. Contracts and information was all done by e-mail. On the day of the move the crew showed up, on time and professional. THey were extremely courteous, helpful and concerned for the welfare of my belongings. THere was no wasting of time, and they worked the whole time they were with me. Their desire was to assure that I was happy, not only with the loading but also with the unloading and where I wanted things to be. THis even included changing items in rooms to other rooms when i changed my mind during the unloading.
    This company is professional, concerned with the client and a perfect example of what customer service should be. I would not hesitate  using them again or referring them to anyone in the area. They made a trying day much much easier. 

    - Steve W.
  • D
    FlatRate Moving
    I had a lot of breakage. They called me up a day before the move and we had to set up for a month. I even gave them $600 deposit and a day before they moved they called me up to say they didn’t have a truck to and if we could reschedule.  Everybody moves on the first of the month and I told them that it was not acceptable and they finally found a room for us somewhere.  When I had it moved there was a ton of breakage according to grandma. They stuck to the price without giving us any surprises. Everybody else we spoke to were three times as much.
    - William W.
  • A
    Wow...on time, professional, polite and hard working. Everything moved without damage.
    Would definitely use this service again. Worth every penny.
    - Lisa J.
  • A
    came on time..moved furn and piano carefully
    - Roger V.
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Moving Companies in Lodi

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