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Hazard Remediation reviews in Livermore

  • A
    Environmental CPR Inc
    When I made the call I was not sure if we needed testing, removal, etc, but Brant spent extensive time talking to me about asbestos, our home, our risk for exposure etc. In the end, we did not need their services, but I was so impressed by their customer service and dedication to the community. He gave me some advice on some next steps we could take if we had further concerns. They did not get a dime from me, but they have won my confidence, and if I ever do need their services in the future, I would not hesitate to call.
    - Elisabeth S.
  • C
    First test was punctual, professional and timely. So was the second test but when the bills were presented I smelled a rat. The first set included use of three different test kits, two for exterior "base" readings from outside our home, and a third within the contaminated room, which had been cleaned. The first test showed more work to be done and so a rep came out and performed one more interior test after the room was re-cleaned. This time we passed. However, our insurance company was billed the same amount for the one test as the three tests before. When questioned about this "policy" the manager was extremely rude and could not explain why the bills were the same. After this conversation I checked with pricing on several other local Mold Inspectors, and found Protera to be double and triple the cost of the competition. Nice inspectors, rude management and way overpriced service result in a C rating from me.
    - Doug D.
  • B
    Synergy Co
    Received quick response to get a quote.  Received the quote in a quick timely manner via email with the breakdown of the price and disposal fees. They had better professionalism and pricing out of 3 quotes we received so we decided to go with them.  We called to scheduled the project to be started on a Monday. We were told Monday would work and would be contacted by the company that will do the retexturing and painting after the popcorn is removed.  The painting company was prompt in coming by to look at the square footage.  They gave clear instructions on a 3 day project for 1100sqft and on how to move furniture around in the house or in the garage to prepare for the removal of the popcorn.  The problem we then had was the date.   They painting & texturing company had a different date in which the whole project would start.  It was only one day later, but considering I pick the Monday specifically because of my night shift work schedule & my days off, as well as because of my cat.  I tried several times to call synergy to get a confirmation over the next 2 weeks of what the actual start date was, mean while I was trying to change my schedule.  I would leave messages and not get calls back or they would call when I told them I would be working and it was never with a definite answer on what the start date was to be.  Finally after about by the 5th call and complaining that no one was answering my question I got my answer.... a start day of Tuesday (not the original date I wanted).  None the less I wasn't able to change my schedule and had to lock my cat in the garage.  The Job was done exactly in the time frame they said it would take.  I found a few staples in the carpet from them stapling plastic everywhere.  I vacuumed again to be safe.  The retexturing and painting guys came on the second day. They got done quickly, but right by the front door of my house they sprayed WHITE PAINT on the side of my green house.  I couldn't see it at first because of the time of day but now I do everyday any time of day. The painter did a walk through with me, there were a couple paint spots that would need touching up due to the tape used to seal off areas of the house.  I expected that might be the case.
    Bottom line:
    you get a reasonable quick quote.  Calling & trying to talk to a NICE person is difficult!  The actual job is done well, and the contract we signed explained extra possible staples laying around & the possible need to patch up some paint.  The company synergy had come in to do the texturing did a great job on the inside of the house, but I wasn't looking for the front of my house being painted by the painting & retexturing company!!!
    - Jennifer S.
  • A
    Environmental Services
    They came right away. They were fast and efficient. They gave me a good result. My experience was great. My house is 100 years old and I had a new floor put in and I was afraid of the condition of the asbestos.
    - Carol C.
  • A
    I needed some acoustic ceiling samples tested for asbestos prior to removing it. I followed the instructions provided by their website and collected 5 samples. I mailed away the samples USPS express along with a check. I got the results the very next day at about 3 pm. Amazingly fast service. They give you a detailed report. I would definitely suggest them to friends and family.
    - Ryan L.
  • A
    Synergy Co
    I think they offered a decent price and they came with two or three guys. They were finished in two hours. They were quick and efficient. They were minimally invasive and while they were working I could not hear any noise through the registers at all. They also arrived right on time.
    - LESLIE E.
  • A
    Atlas Heating & Air Conditioning Co
    From the estimate process through the completion of the work Atlas was thorough, informative, professional and detail oriented. Estimator and installers arrived promptly at at the times scheduled, and demonstrated a knowledge of the product and an interest in the customer making themselves available to any questions, and suggesting possible options and cost saving options. They covered the floors in all the interior work areas, and left the garage and outdoor area where the heating and A/C were located clean and back in order.
    - CHERYL K.
  • A
    For molds I used Richard Gray. He is called Certified Environmental. The overall experience was an 'A'. He was very thorough and fast. He is great. I would give him an 'A' for each category.
    - Cara S.
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Remediation Services in Livermore

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