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Air Duct Cleaning reviews in Livermore

  • A
    Service Champions Heating & Air Conditioning
    The techs were polite and knowledgeable. They arrived on time and were very neat and respectful of the home. They cleaned up after themselves. When one of them asked if I needed assistance with anything while they were here, I jokingly said, "You can assemble my grandson's bike for Christmas, if you'd like." And he did! That's definitely going above and beyond.
    - Janet T.
  • A
    California Fresh Air
    The man vacuumed all the vents and ducts reachable from the inside of the house.  No inspection under the house of the ducts was performed.  For the price, I would naturally assume this would be included.
    - DAVID K.
  • A
    Bay Area Climate Control, LLC
    We needed to have our old, leaking Ducts replaced and wanted to also add 2 new registers. 1 in a bathroom ( which there were none) and 1 more in the living area. We were not sure where the best location should be for optimal air distribution or  what  the cost would be. We were looking to get the most efficient and professional job for our money. So I talked to seven different Hvac companies and received five estimates. Two companies didn't submit estimates like they said they would. So I guess the job might have been too much for them. I am not sure. I wasn't calling to find out. Ryan's Company Climate Control Cooling and Heating had a good price for the work that was to be performed.  Another company was close to the price of Ryan's but after discussing what they were going to do. No way was I going to use them. Another company was almost twice as much. The rest of the companies I just didn't feel as confident in them as I did with Ryan. So the work is done and looks great and  we notice a huge difference in air flow.  The feeling I got was they want the customer happy. I spent two months checking out different companies to find the best one for us and I believe we did. Hopefully this review will help other people looking to hire an HVAC Company for service or repair to make a educated decision. Ryan has a great crew working for him. You won't be disappointed.
    - Jack H.
  • A
    Total Air System Kleaning

    What a difference! Our home smells much better and we can breathe easier.

    The work was done well and without any fuss and bother. Very professional. We will call James as TASK next time we need the vents and ducts cleaned.

    - Malcolm M.
  • A
    Haddon Heating & Cooling
    We looked at three different providers and they were not the cheapest, but in the middle.  We felt it was reasonable and possibly the right price.  Their estimates were detailed than some of the other estimates.  It was helpful.  They were the only ones that were knowledgeable about the permitting and provided us with the information that we kind of needed to make the decisions.  When we had people come in, they seemed to be the most knowledgeable about the system.  There were a couple of that they had to come back and do the things.  When they came out to do the work, they were short to perfect and stayed extra long to complete the work.  They worked around our schedule.  They were responsive.  They were punctual.
    - Rebecca T.
  • B
    Green Heat Service
    They arrived before the time frame, which is good.
    The work was professionally done.
    The forman was friendly & explained everything they were doing.  He checked out our dryer to see if he could 
    come up with a plan to push it closer to the wall; but, didn't feel it would be safe.  And told us the danger 
    for doing so.
    They were here for 3 hours working on our A/C & Heater, due to it being extremely filthy from all the remodeling we've been doing
    over the past year & probably previous owners.
    They only negative would be the push from the forman to install the Environmental Pure air system while they were here.
    - Cindy G.
  • D
    Service Champions Heating & Air Conditioning
    The experience was horrific. I wasn't happy at all. I would never use them again. The total fee is 79 dollars for service call and they put less than a half of Freons in the unit. I had already have it pre-cleaned. There was nothing broke and I got a 500-dollar bill. I paid the bill and moved on. I tell all my friends to never use them. If I ever have a furnace or air conditioning problem, I would never ever call them.
    - Paul D.
  • F
    Environmental Pure Air
    We scheduled the work with them and explained how critical it was that the work be done at that specific time, because of other on-going renovations. Then, they just didn't show up. They didn't even call to let us know they weren't coming to the appointment. When we called them about it, they were quite rude. We didn't appreciate the way that they treated us and will not be using their services.
    - Joe C.
  • C
    Environmental Pure Air
    I purchased the and quot;Big Dealand quot; through Angie's List for $179. This was to include all of the services I listed above. Imagine my surprise when I discovered a coupon in my mail for the same service for only $29! I immediately called the company and asked why the humongous price difference (mind you, this is listed as a service that they normally charge $450 for!). It was explained that the $29 deal was only the suctioning of the vents, not the brushing of the inside of the vents. Ooookay. Sounded semi-reasonable. So I didn't complain.
    My service was scheduled for a start time of between 11am-1pm. They called me around 10am, asking if they could be there early. Great! No wasting my day. They arrived at 10:30am and promptly got to work, after I took the lead guy around and showed him all of the vents. I had to ask about the video camera to see the ducts. This service is not as big of a deal that they make it out to be - the camera couldn't have gone more than about 18 inches into the duct. There was no offer when they were done to show me the completed service. However, the crew was very nice.
    Not long after arriving, the lead guy (I am only assuming this because he was the only one really talking to me) came in after inspecting my furnace. He took me to the garage and showed me the admittedly significant amount of thick dust and debris inside the furnace. And here came the sales pitch. He explained how the furnace needed to be cleaned because since i was cleaning my ducts, it was like throwing my money away if I didn't clean the furnace too. The service, he said, normally costs about $550, but if he called the office, he might be able to get me a deal, since they were already there doing the ducts. I agreed to let him call. Suffice it to say through the next hour or so that they were here, the price went from $550 to $200, payable in two payments - $100 today and $100 next month. I continued to refuse to pay for the additional cleaning, because it simply was not in my budget to put out any more money. Then I was told that because I wasn't having the furnace cleaned, they would not be able to guarantee the work on the ducts. The push for the furnace cleaning was persistent, but not rude. He just wasn't happy with me saying no. They did a fair job of cleaning up after themselves, but dust and bits of my popcorn ceiling got all over. Paint was chipped around the vents and none of this was pointed out to me.
    The final service was the dryer duct cleaning. They had me turn on the dryer and they went to the exterior vent. They used the brush and pulled out a significant amount of dryer lint. But they just let it drop to the ground and let it get all over my exterior A/C unit. I felt that I needed to make a comment about them cleaning it up and when I did, I was asked for a broom! I instead offered my outlet in the garage for their ShopVac. They vacuumed most of the mess up, but ignored the parts that had fallen into my A/C unit. After they left, I had to go out and finish cleaning the mess again.
    Overall, I feel this service was a complete waste of my time and money. I will never have the ducts cleaned again. I agree that my furnace needs to be cleaned on a regular basis, but I will endeavor to handle that myself. The only service I felt was worthwhile was the cleaning of the dryer vent, but based on their sloppy work on that, I definitely will not be using this company in the future.
    - Kimberley H.
  • A
    Mountain Air
    Their customer service is phenomenal and they have very competitive rates. The work had to be done around Christmas and they were extremely responsive. The ducting had to be redone because of a health issue and they responded immediately. They were extremely flexible and family-oriented and understood the necessity of the work being done immediately. All the workers who came to the house were very respectful. They were very clean and cleaned up after themselves. They told us about the materials and what could work for us.
    - Rich R.
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Air Duct Cleaners in Livermore

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