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Water Heater Repair And Installation reviews in Lincoln

Real People ~ Real Reviews ~ Real Results

  • We had a great experience with BZ. We bought a house about 4 months ago and decided to have it repiped because of the chance of failure with the Kaitec plumbing. We wanted to get it done before we moved in and before any other work was done. When we originally contacted BZ, they were booked for a couple of months, but they promised to try to work us in because the house was empty. They did just that, working a couple of days when they could, and they finished the project in a week. They also do the drywall and painting as part of the job, something other repipe specialists don't do. The finished work was amazing. It was impossible to tell where the walls were opened because of the excellent work the dry wallers and painters did to finish the project. The price was reasonable also, since it included everything to finish the project. I'm very happy to recommend BZ.
    - CAROL E.
  • i have used these guys for years at both my own home and my rental properties. they always do a really great job weather it be for fixing things or installation. they have done everything from simple repairs to a variety of plumbing, heating and cooling and electrical jobs, to installing heating and air systems. very good company, i highly recommend them.
    - amy j.
  • Doug was a great listener, very polite, personable and professional. He put together a solution which answered all our concerns. He shared his expertise; putting us at ease while he worked. Although our existing water heater was working, we called on a weekend and settled all the details. Installation was a short few days later and was completed same day. Excellent workmanship. We wouldn't hesitate to call this company for other projects. Highly recommend!
    - Jean T.
  • Had scheduled through another Angie's List deal w/ JR Putnam that was for a water heater flush/inspection and inc. a furnace inspection. The company sent a plumber and the inspection went fine except the tech was not rated to inspect the furnace. The tech was courteous and apologetic. The furnace inspection had to be scheduled three times because of ??? on the company's end, but it was finally done 3 weeks later. Re: the furnace inspection- the capacitor, an item that needed replacement and was replaced last year... well we were told that the same item needed replacement this year. The tech was very thorough, courteous, and tried to rectify the issue for no additional charge. Thanks. We're wondering why a new capacitor would only last a year and the original only three years... Makes us doubt the quality of the furnace they installed 4 years ago, as our last furnace lasted 15 yrs w/out issue before we replaced it at the same time w/ the AC and water heater.
    - Dawn W.
  • It was a very professional installation and all went very smoothly.
    We had turned off the water heater a day before to use up all the hot water.  The water was drained (50 gallons went on our orange tree), and the old tank was removed. The new pan, expansion tank, water and gas feed pipes and water heater were installed. John cleaned up everything nicely. I was a bit disappointed with the 6-year warranty, but Paul at 'Water Heaters Only' claimed
    that the length of warranty doesn't matter much - they last a lot longer than that.  It would cost $100 more for a Rheem water heater with a 10-year warranty.
    I should note that the installer provided a $25 rebate coupon for writing this review and said that I would receive the check in about 6 weeks.

    - William K.
  • Estimator came on time, asked questions and provided quote a day later.
    Compared estimate against other plumbers.
    Armstrong earned contract based on value.
    The install team, Clete and Kenny, did a wonderful job.  They were professional, experienced, cared and performed duties exactly as stated on the quote.  We could not be happier with the job.
    Thanks guys!
    - Matthew M.
  • The company has it's prices written up in a nice brochure that also shows you what the technician is looking at.  He showed me this and then went over recommended work that could be done on various things.  A priority number was assigned to the most important items to handle first.  I felt I received good information and recommendations.
    - Linda B.
  • Kitchen faucet was a difficult install due to the original
    granite counter top spacing between sink and backboard. They worked hard to make the new unit work.
    The dishwasher was installed with new components with the exception of an air
    gap (I’m not sure why they did not install a new unit). The existing air
    gap was used even though it had been altered. Eventually, the air gap
    leaked and Eagle Plumbing came back and added silicone to the unit (rather than
    replacing with new). I decided to replace the new fixture (wife didn't
    like it) with the old unit that was taken out. I did the work myself
    because I was not happy that Eagle Plumbing used silicone as a 'fix' for a
    leaky air gap. As soon as I touched the air gap from under the sink it
    fell off into my hand. Since I was there replacing the fixture I replaced
    the air gap with a new one and it has not leaked (it's been more than a few
    months). We've had tentative promises for them to return and do the work
    we discussed, however, it required me calling to remind them that the
    service(s) had not been performed (waited for a warranty repair on the water
    heater and we had to call after several months to find out if they had
    forgotten us. They had, but they would not admit that. They said they
    were waiting for me to call before coming out.) We are still
    waiting for a promised return for a couple of items to be repaired that the
    owner and I had discussed the last time they were out. Nice folks and
    perform the work well. They are prompt
    when an appointment is made and will call if things change.

    - Steve D.
  • The service was fine. It was actually superlative. At both times we used them they did very good work. I was very impressed with them. Their price was fair. The quality of work and professionalism were excellent. They were very punctual. I recommend them highly.
    - Heather M.
  • My husband was there when he came.  He later told me that the man was very nice and did a thorough inspection of our plumbing and water heater.  The plumber showed my husband how to perform the water heater flush on his own.  Our system was in excellent shape for a 5 year old house.  No additional work was needed.
    - Jo B.
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Water Heater Installers in Lincoln

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