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Home Security System reviews in Lincoln

  • C
    Bay Alarm Medical
    Bay Alarm was very prompt and professional in the order process. The equipment arrived promptly and was easy to install. There is no contract required. We didn't experience any medical emergencies so I cannot comment on that portion of their services. However, when I no longer needed the service and canceled, I was charged for a full month of service even though they received the returned equipment just five days into the billing cycle. When I asked for a credit for the days after the return of the equipment, I was told, "we don't pro-rate". So, and the billing representative confirmed this, I am paying for equipment to sit in their warehouse for 25 days. I don't really consider that good customer service.
    - Felicia G.
  • F
    I signed up only 4 weeks ago.  I took over a system from the previous homeowner.  Monitronics came out and inspected the system and said everything was okay.  Now 2 weeks later the radio signal doesn't work and 7 sensors don't work.  After only a month with them I now need to pay over $500 for 7 new sensors.  They would do nothing for me.  These people are a bunch of crooks - stay away from them.  I wanted to cancel and it would cost me $1,800 - this is after only a month of dealing with them.  I wouldn't recommend them to anyone.
    - sue j.
  • A
    Infinity Technologies
    I've looked at several alarm companies and did a lot of research on the different monitoring stations that would be responding to my alarms and had decided on either ADT or Monitronix. I had Representatives from both companies out to show me what they could do. ADT was very professional yet couldn't do all the things I had read about. You've got to have sensors that can tell is someone is tampering with the windows! Plus, they quoted me $3,500! Monitronix was better but the guy that came out kept trying to only get me to cover my doors and then put motion detectors throughout the house. I want the alarm to sound before their in the house! Then I found Infinity Technologies. I loved that they are a local company out of Roseville. Taylor was very friendly and understood when I told her I wanted to custom design a smart home. She was the one that set up the appointment to have their designer come out and design the system. Gabriel was right on time and was very professional. He had shown me some points I had missed when I designed my system and offered a couple different options. Then he showed how my smart house systems would actually better protect my family and make it convenient to use. Because Infinity is just a local company they could offer some features that the other big companies didn't offer. Plus it was like half the cost to do more than what ADT was offering. I thought they would have to order all the parts and schedule me for the following week or two but they had an installer who was able to come out in less than an hour! Apparently this is normal but I'm sure they can't always do this. Still when Vincent showed up he already had all the equipment and got right to work. I was impressed on how easy he made it look and was very patient with my kids asking him a ton of questions. I had them go outside and I went into my office so I could get some work done. He would ask me questions here and there to customize how the system works. He got the whole thing done that night and when he was done he showed me how to use it. The system was pretty self explanatory and simple to use. The online part where you customize how the devices work was very helpful because there are video's on how to do everything. All in all I was really impressed with the whole process. I felt I got way more than my monies worth and am happy that I'm helping out a local company.
    - Elijah R.
  • A
    Infinity Technologies
    I upgraded to a "wireless" system, changed all smoke alarms to a type that notifies fire dept if a smoke alarm goes off, & added a wearable device that communicates with the control panel if I fall or have other distress where I need help.
    - Cecille J C.
  • A
    California Security Pro - ADT Authorized Dealer
    it went well
    - Tami S.
  • A
    iAlarm Systems
    they were very professional and courteous and provided all of the information necessary for usage of the alarm system.
    - Tami S.
  • A
    Infinity Technologies
    It went well.  There were no problems and no clean up necessary.
    - Johanna L.
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Home Security Companies in Lincoln

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