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Door Installation reviews in Lincoln Heights

  • F
    Jerry's Doors & Windows
    Jerry has good reviews, but I was disappointed.
    Jerry and I made an appointment to meet on Friday 2/08/13 @ 10am (I took the day off from work to make this appointment).
    I live at a condo with a front gate phone system.  I asked him to give me a call on my mobile phone when he arrives because the phone system does not work well; I don?t get the calls.  He acknowledged this request, and we confirmed that the number he had called from his phone was indeed my mobile phone number.  We also discussed parking (street parking or underground parking).  He also mentioned that he?s coming from another job Friday morning.
    On the day of our appointment, 10am came and went.  @ 10:45am, I called him to find out his ETA (I thought that he may have encountered morning traffic or had had a late start due to his other job).  Jerry informed me that he was here at 10am, tried the front gate phone system, but there was no answer.  I reminded him that I asked him before to call me on my mobile because the phone system does not work for me.  I acknowledged his concern that there was no sign indicating the phone system problem.
    He told me that he forgot my mobile phone number? was not planning on returning? that "[he] wasted his time coming out"? and apologized that he could not do the job.
    Key Learnings:
    • 1) The day before your appointment, call Jerry to ensure that he has all pertinent/special information to meeting you (e.g., your phone number, reminders on accessing the building, etc.)
    2) If Jerry does not show up within 10 minutes after your appointed time, call him up immediately
    I?m disappointed, because I really need to get my front door repaired and really liked his stellar reviews. I wish that he didn?t waste his time? but I also wish that he had not wasted mine.
    - Patrizia G.
  • A
    Dan the Handyman
    He is efficient, clean, tries to save us money, he will fix rather than replace. He is prompt, doesn't waste time, communicates well. We are really happy with him, and wouldn't hesitate to recommend him.  Also when there is something that he can't do he has good referrals.
    - ERICA S.
  • A
    He took all the measurements and did the work for me, and everything came out beautiful. I got a super strong 100% quality door made, and he built an overly strong doorway, because I wanted to make sure no one could break into the home downstairs. He was professional, broke down the work on a sheet of paper, and stuck to the estimate and never went over the price when the job was completed. He was always on time, always returned my phone calls, just the way you'd like it to work.
    - RICHARD G.
  • A
    Alta Sierra-High Quality Milgard Windows and Doors
    - NICK R.
  • A
    San Gabriel Sash & Door
    - ERICA S.
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Door Installers in Lincoln Heights

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