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Moving reviews in Lemon Grove

  • A
    I called MSJ Delivery and spoke with Tina. She was exceedingly helpful in figuring out what services I would need to complete the move. This included explaining that my time would start when they left the shop and would end when they were ready to leave my place. She also explained how the fuel charge worked and that there would be a slight percentage increase for using my credit card. Basically, Tina did her level best to ensure I wouldn't have any nasty surprises on my bill in the end and that I understood what every cent was paying for. She even offered to have the owner come out and look over the situation if I wanted a not to exceed price. She asked all the right questions in order to give a solid estimate.
    In addition to moving all the furniture and belongings for a typical one bedroom flat, I needed quite a bit of items moved from the garage. This included some very heavy items like my Knaack Job Box which is full of industrial tools. To top it off, I was moving to the top of a steep hill. The new house is three story split level home with two sets of stairs. This required the movers to carry my bedroom furniture up both sets to the top floor. The very heavy stuff went into the garage on the ground floor.
    I requested three men with a 24' truck for three hours. The larger truck had a lift gate which works well for moving very heavy items. I also requested that they show up by 8:00 a.m. latest  in case it was going to be another hot day. Tina set it up so they would leave the office at 7:00 a.m. and arrive at my place before 8:00 a.m. She said they would also confirm the day before and call me when they were leaving the shop to head to my place. Sure enough, I spoke with Tina the day before the move  to confirm. She asked me if there were any last minute requests for things I would like them to bring such as extra dollies. She went out of her way to ensure I had everything I needed to complete the task. The movers called promptly and 7:00 a.m. to let me know they were in route. By 7:40 a.m. they were getting out of the truck in my driveway. Well before the 8:00 a.m. cutoff I had requested. Big plus one to start as I can't stand when people don't keep appointments.
    Dakota, Gary, and Miles were the three Gentlemen that greeted me that rainy morning. Each offered a firm hand shake and a smile while introducing themselves. All of them were attentive and alert. I let them know from the start that I considered their safety more important than any of the items they would be moving. I told them to take as much time as needed to ensure their well being. They conducted themselves as professionals should. They were very polite to all members of my family and willingly answered any questions asked of them. They moved everything in the order I requested and had the truck loaded in approx. 90 mins. Acting an an efficient team, they made short work of the task at hand. They didn't damage any items and never hit a wall, even when moving large items through narrow hallways.
     Once we got to the new house, they really shined. First, they waited for my room mate to wake up and move his vehicles. He was still asleep because neither of us were expecting the movers to finish at my old place as quickly as they did. The new place had just been remodeled with new paint and carpet. They laid a moving blanket on the carpet just off the entryway so they wouldn't track water or dirt from the rain into the house. They didn't put a single mark on anything. We know because we took pictures of every inch of the house prior to the move in case they did hit something. They completed the job in 3 hours and 15 minutes. They would have finished in 3 hours flat if they didn't have to wait for the vehicles to be moved. All in all, they did everything right  without having to be told. They worked hard and didn't stand around talking needlessly. Their attitude was excellent, even with the rain. Attitude counts a lot in my book and theirs made the whole process pleasant. 
    The best part was that nothing was broken, left behind, or stolen. All of which have happened with past moving companies. I can't recommend this outfit enough. Top notch service brought in under the estimate by professionals who know what they are doing. I've already recommended them to fellow co-workers and will continue to do so. Thanks again to Tina and the Guys for the excellent service. Kudos to you all.
    Sincerely,
    Geret L. Chaney
    - Geret C.
  • A
    Priority movers sent out 3 young men who were punctual, polite and highly respectful men. They came in and introduced themselves to me and started working secure the doorways and carpet for protection and preventing damage. They worked really hard and I had to insist on them taking a lunch break, and they let me a gift. I would entrust them with furniture again. |GREAT JOB!
    - Jacqueline J.
  • A
    Joe and his crew ( Johnny, Victor and Abe) were great. They were professional and very efficient. They were on time and didn't stop working until the job was done. They moved every item to the designated spot, some of the items had to be moved down hill and in the backyard. They also helped put outdoor kitchen back together which was very nice. The owner, Doug called us the next day to see how everything went. I highly recommend Bay Park Movers.
    - Camille M.
  • A
    They were really fast and very efficient. They actually came early. They were pleasant, and I felt very comfortable with them doing the move; nothing was broken as a result of the move. I did not use them to do the packing. I think their price was pretty much in the ballpark. I would rate them highly and would use them again in the future if necessary.
    - Lynda Z.
  • B

    They were good

    - Tasha p.
  • A
    unknown
    - James M.
  • A
    Everyone was very friendly with a positive attitude, it made the experience ? and they were very helpful providing information about the area.
    - Tasha p.
  • A
    MSJ Delivery arrived on time, moved the items quickly and efficiently and were extremely nice and professional.  My niece said they were absolutely awesome.
    - Barbara G.
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Moving Companies in Lemon Grove

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