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Moving reviews in Larkspur

  • A
    MAGIC MOVING & STORAGE INC.
    Magic Moving did a great job moving my family belongings (3 bedroom house) from the SF Bay Area to the Salt Lake city area. My wife and I could not have been more pleased with the job they did. Professional, organized, efficient and very competitive price-wise. Samantha and her crew were great to work with. Nancy, in the office, was patient and consistently pleasant in answering my numerous questions.
    The Details: We had all of our belongings it two storage units (10x20 & 10x10) in Novato. They had been in storage for 6 months as we had already moved to Utah and were staying with relatives. We finally rented a place in the Salt Lake area and needed to move everything out of storage and into our new place. After talking to 6-7 movers we decided to use Magic Moving. A very wise move. 
    Needless to say we were very anxious about having most of our family's worldly possessions loaded onto a truck and hauled a thousand miles. Nancy was my main point of contact in the Magic Moving offices and she was great. She answered my many, many questions and without actually seeing our stuff (viewing would not have made a difference as it was all crammed into
    storage units) she estimated our weight at 12,000 lbs. Final actual weighed amount was 13,100 which was amazing considering her estimate was made solely from my description and her experience.
    The day of the loading went without a hitch. Samantha was very organized and professional and her crew was hard working and experienced. The loading was all done in a very efficient manner. Then came the anxious wait, which was actually only a few days. Loading was done on Monday and our belongings arrived in the Salt Lake area on Thursday.
    Everything was unloaded in an efficient manner as Samantha and her crew continued their excellent work. Everything arrived in the same condition as before and nothing was damaged.
    My wife and I had never done a move like this before and It was a pleasure to work with Magic Moving. They were knowledgeable, professional, efficient and organized. I would highly recommend them.
    - Mike M.
  • A
    MOVING MOUNTAIN LOGISTICS
    They were very good. They got back to me quickly. There were familiar with the apartment complex. They met me at storing before the move. They were right on time. It went quickly. They were very cooperative with doing things the way I needed them done. The final price was less than the quote. They were careful with the quote that I wouldn't get a bill that was higher.
    - Carol G.
  • C
    MOVING MOUNTAIN LOGISTICS
    Shawn is a really nice guy and initially seemed to provide great customer service, which is why I hired Moving Mountains. However, when the movers got to my apartment an hour late, they told me that Shawn forgot to actually contact the moving team and advise them about my move, in spite of the fact that I booked the move two weeks prior to the actual move date. According to the movers, Shawn called them the morning of the move - which is why they were an hour late. Once they finally arrived, The movers got off to a good start, but as time when on, it appeared to me that they were "milking the clock" when they realized the move wasn't going to take all day (or shouldn't have taken that long - hence they would'nt be getting the full price quoted if they didn't take all day) e.g. carrying one sofa pillow, or one small box at a time to the truck, one guy standing and watching the other guy disassemble something.... Also, Moving Mountains charges for both travel time AND fuel. Seemed like nickel and diming to me to charge for both, particularly when they were an hour late.
    - Tori K.
  • A
    Oz Moving & Storage
    Overall it went very well. The estimator who came to my home was very professional, and provided the information I needed. The crew that moved me out of Manhattan arrived on time, got straight to work, no breaks and no fooling around. They were the best packers I have ever seen, and it was clear they had been trained in a particular way of wrapping up furniture, which they did in teams, weaving rolls of plastic wrap back and forth for the best protection. I felt very good about the way my belongings were handled. They were very responsive to my concerns, and did extra little things for me. On the other end the crew that delivered everything to my self storage unit was also serious about their work, and happy to organize things the way I needed them to be. A couple of boxes did show a little wear, but nothing seemed to be damaged. As mentioned most everything is still packed up, so I don't have a final report. The movers themselves were all very good. Handling by the office was weaker. Once the estimator had done his piece he ceased to be my contact, and I was never given anyone else as a primary contact. Hence no one contacted me about anything, and I had to call and be passed around each time I had a question or wanted to confirm timing, etc. I am sure behind the scenes things were rolling along, but I could have used some more hand holding. I did eventually find someone at each end that I could contact when I needed help, but I shouldn't have had to work through that myself.
    - Carol G.
  • A
    Moving Man Inc
    People I spoke to in the office were pleasant, informative, and helpful. Estimator called in advance of the appointment to let me know he was on the way, but that there was a lot of traffic and he might be a little late. Estimate proceeded in a professional manner -he measured a piece that was going to need a crate - and he answered my questions. Out of 4 quotes this was the second highest, and I decided to take a lower one. ($8,000)
    - Carol G.
  • B
    Liberty Moving & Storage
    All communication was pleasant and professional. Estimator was a certified moving consultant with many years of experience. He was knowledgeable and informative. The quote was outrageously high, I think to a great extent because they overestimated the weight of my belongings (compared to the other movers who bid and my last move).
    - Carol G.
  • B
    Molloy Bros Moving & Storage
    There was confusion in the office, they weren't good at calling me back, and the estimator apparently never got the message about the appointment, which had to be rescheduled. However, he was very professional when he did arrive, and apologetic about the confusion. I liked the company but decided to go with one that was slightly lower in price.
    - Carol G.
  • A
    Ahmed's Moving Express, Inc.
    unknown
    - Pascal Z.
  • A
    Red Carpet Moving and Storage Inc.
    unknown
    - bena t.
  • A
    NorthStar Moving Company
    The movers were on time and efficient.  They wrapped furniture with blankets to protect them, and they delivered everything to the destination promptly.
    - John T.
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Moving Companies in Larkspur

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