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Arrow Appliance

Founded 1945 • Angie's List since August 2010

B Rated | 10 Reviews

Description

We offer in-store financing! We always have new specials going on! Come by & see our used appliances today in Lancaster at 44932 Yucca Ave! Need an appliance repaired? Not a problem! Give us a call! 661-948-7648- WE OFFER AFFORDABLE PRICING ON ALL SERVICES!...

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Verified Reviews

A few reviews for this pro…

A

RATED

02/03/2016

unknown

DESCRIPTION OF WORK
Thur Google search.

CATEGORY appliance repair

F

RATED

01/23/2016

OMG, what a TERRIBLE, HORRIFYING experience.  On January 21, 2016 @ approximately 4-5 pm. I called Arrow Appliances to inform them that I had in fact found the original receipt to my dryer and had discovered that I in actuality had a 5 year Warranty on the Dryer, thereby informing them (Arrow Appliance Services), that their service would not be needed for the dryer on the following day.   Unfortun...

DESCRIPTION OF WORK
NOTHING GOOD, ALL BAD!! 

CATEGORY appliance repair

A

RATED

11/05/2015

unknown

DESCRIPTION OF WORK
I was searching for an electric wall oven to replace one that broke down. This is a difficult specialty item to find, and very expensive compared to a freestanding stove. Arrow Appliance had a secondhand one, clean and very reasonably priced.

CATEGORY appliance repair

F

RATED

07/30/2015

unknown

DESCRIPTION OF WORK
Arrow must think people are stupid or ignorant, that we will believe the lies they tell? I was told my refrigerator would needed to be in the shop for a thorough inspection after repair to guarantee all is well. I was promised my Refrigerator would not leave my home until the parts ordered had arrived. After taking it away and not getting it back for a week I called and I was told they were waiting on a part. I received back My unit almost a month later. The door to the freezer at the bottom of the fridge would not close automatically like it used to and the french doors were uneven. I pointed this out, I was told it was normal. There was a gap in the freezer drawer that when open I could see my floor, that gap was not previously there. I was told..normal. Then things went from bad to worse. The Ice maker stopped working and then the freezer loosing coolness. Since it was past 30 days (it was 90 days) they would not take responsibility unless they were paid again. I was even told "it was the heat of the weather why the freezer was defrosting again". Appliance Repair Specialists fixed the refrigerator in one day in my home (through warranty). To Jeff & Son Appliance...THANK's for your advice. To people out there I say Beware of Arrow! While a lady tech that came from Arrow to fix the drawer was very professional, my overall experience was a waking nightmare.

CATEGORY appliance repair

F

RATED

04/02/2015

unknown

DESCRIPTION OF WORK
Arrow Appliance claimed they repair my brand of dishwasher. It took four trips and five weeks for them to fix it. When I complained about the delay, I was told by a rep of Arrow who doesn't own a dishwasher that I was lucky to only be without one for a few weeks. The dishwasher works, but it is louder than it was before and doesn't clean as well as it did before. I would discourage anyone I know from using Arrow.

CATEGORY appliance repair

Services Offered

Sales & repair of appliance.

Services Not Offered

Ask for details

General Information
Free Estimates
With paid repair
Payment Options
Check, MasterCard, Visa, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes