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Water Heater Repair And Installation reviews in Lakewood

  • A
    Thank you Sam for the excellent service you gave us in the latest remodeling project at our home. The 2 bathrooms came out beyond our expectations and we really love each and everything in them. More than that, we would like to mention here the honesty and the fair price that we got and that we WILL hire you and your company in the future for any additional remodeling project we will have. Thank you!
    - Jose L.
  • A
    Very quick response; were available to replace water heater the following day, but I chose to schedule a different day. They arrived promptly and had the job done quickly and cleanly. Bonus: they had a coupon on their website which saved me $100!
    - Dawn U.
  • A
    It went very well. Kitchen was taken down to the studs and electrical was upgraded and so was plumbing. The workers were very polite and nice and very hard working. Aaron Winer. the contractor and owner of the business, was very friendly and professional. He was very available to discuss what what was happening and what was coming up. I have recommended him to several people who are looking to have work done in the future.
    - Kathy T.
  • A
    Luise (my wife) and I found it very easy to talk to both David and Ronen (Company Contractors) who made it a point to be at the site each morning during demolition and much of the repair work. David made it a point to take Luise and I to various material supply stores specializing in tile, marble and flooring products to select the very best available (much wider selection than Lowes or Home Depot). The company was very supportive throughout the project and made sure we had suitable housing (hotels in the area) for over two months while the home was unsuitable to live in due to the extent of project. Ronen was always very helpful in explaining what were the next steps to be done and how it was to be done which I found to be helpful as I was present much of the time and watched the men perform their jobs. Both David and Ronen were only a phone call away and very responsive. I found it helpful to be able to go on my own and pick out the various kitchen appliances on my own (David gave us a budget figure to work within) as well as the bathroom fixtures rather than leaving it up to them. The project took 4 months to complete but part of that was due to rain delays (Jan. & Feb. 2017 heavy rains after a 4 year drought). I liked the fact that I was introduced to the various subcontractors (cabinet maker, roofer, tilers, etc.) and was able to interact directly with them when issues arose. David especially was very helpful in interceding on our behalf if there were any questions. My only suggestion would be for both David and Ronen better manage the timing of what subcontractor are doing and making sure the materials are available as needed. This would have saved several days throughout the course of the project. Overall, we were very pleased with the interaction and support rendered by David, Ronen and the various subcontractors. The cost was not inexpensive but due to the scope of the work it was reasonable. David Villasenor (home owner)
    - David V.
  • A
    I called on Dec 21st and they came out that day to check my water heater. After looking at it, they determined I needed a new pilot kit. Rick had the phone number to GE warranty in his phone and gave it to us so we could call and get the part. He did not charge us for this visit and told us to order the part and he would come back and install it for us. The part came the next day. I called him to tell him the part was in and he was back at our house within 2 hours of the call. He installed the part in about an hour. This is the second time I have used them and they have been prompt and professional each time. I would highly recommend this company and I will call them for all my heating, air conditioning and plumbing needs.
    - Rick B.
  • A

    I first found DIF plumbing in 2011 through Angies's List.  I called him to snake out a drain and a plumbing relationship was born!  Since that minor repair 5 years ago, I have called on Ken many times for projects both samll and large.

    He and his assitant Stelly just completed a full upgrade of all pipes - including drainage - running to and from my house, water heater and laundry area in the garage.

    I am planning a major patio renovation which will involve re-paving over most of these pipes and I wanted to make sure they were in the best possible condition.

    Ken thought through all of the issues before beginning work and carefully explained the process.  Once he got going, the work was finished in a timely manner and he even went above and beyond, fixing some unforeseen problems without charging me extra.

    I have utter confidence that the work will last decades!

    Besides being reliable, knowlegable and responsive, Ken is just a great guy!  And, combined with his assistant, DIF Plumbing makes for a great experience.  

    - abigale w.
  • D
    Talked to the owner and described the job.  I needed an estimate and if approved I would have them start on the day of the the roofing job.  He said it would be about $895 but would have his workers come by on the next Wednesday.  I said that was ok.  They showed up on time on that day.  I assumed to give me an accurate estimate before I approved the job.  They started to perform the job without my approval.  I stopped them immediately and said this was supposed to be an on site estimate.  The workers were very cordial and understood what I expected.  They said the estimate was the same price as stated plus any other additional parts needed.  I thanked them for coming out.
    Later that day I received a call from the owner who immediately asked me "if I did not understand that the workers were there to start the job as he already gave me the estimate over the phone?"  I reminded him that I stated that I wanted an on site estimate and if I approved it I would have them start the job at the time of the roofing job which was 2 weeks away! Apparently he did not listen to me!  
    He stated that he would email me the written estimate.  I never received it.  
    I found another company that was very couteous and gave me a better price for the same job which was 1/3 the cost of AABCO!!! They showed up on time and were very professional.  
    AABCO may do a good job, but the price was incredibly high and the owner was less than professional and I will leave it at that.
    - Glenn N.
  • A
    Company was very accommodating and quick in response. Although we paid more than the coupon we had purchased from Angie's list we were thoroughly explained why. The service man was efficient and professional.
    - Lucelle E.
  • A
    Professionalism was very good. The service was good. He gave me a lot of good information as well as doing it. I'm just totally pleased with them. I went with them mainly because of the reviews on Angie's List.
    - KATHLEEN H.
  • A
    ~ Email request was for previous week7/23/14, due to scheduling issues agreed to schedule either 7/28 or 7/29/14. During weekend, water heater stopped heating water. Follow up phone call message with email response, agreed upon 7/29 service call date.
    ~ Company called ahead on service day and was informed of new water heater issue. Failure to reset heater control, company called manufacturer's phone # and got information that waiving of parts price this one time, if homeowner agreed to annual or no more than bi-annual sediment flushing due to mineral build-up may affect heater control sensor.
    ~ New control was installed, sediment flush was completed, control reset, company supervised resumption of water service throughout house plumbing along with owner.
    ~ Manufacturer's one-tme price waiving of replacement parts was done by company to owner along with suggested next sediment flushing scheduling and the most seasonal economical heater control setting also discussed. 
    Company personnel was clean, polite, thorough professionals in completing required work. Also, as previous customer connection was a help for the owner.


    - DOUGLAS K.
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Water Heater Installers in Lakewood

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