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Specialized Services reviews in Lakewood

  • A
    Fantastic service overall! Their office staff was incredibly friendly and helpful in getting a service technician scheduled to come to our property. Gil was super professional and got us all set up and serviced. Have not had any issues with rodents since!
    - Greg G.
  • F
    Air still seeping into freezer contacted company twice and no call back. Part was suppose to be in on Tuesday tech was to arrive at 2pm. At 230 I had to call and get status. Was told part didn���t come in and they will be at my home on Wednesday, they arrived Wednesday at 150.
    - Annetta H.
  • B
    I called four or five foundation contractors to bid the job. Fred Cohen, the owner of Avalin, came out to look at my house and explained in detail not only how the work would go, but the general condition of my foundation. There had been some slight shifting of the house and the floor in one room was bowing. He said it probably wasn't something to worry about, when of course an unscrupulous contractor right there would have upsold the **** out of me. So that gave me a good feeling for Fred's integrity. He sent a detailed proposal with photos he had taken under the house and it was the low bid. Unfortunately, this was in 2015 and I waited three years to hire him because of some job uncertainties of my own. By that time, the price had gone up $1,300. So if you need this kind of work, I recommend you be ready to make a choice and pull the trigger ASAP. Avalin sent a crew of two and it took them two days to attach the various anchors and plates. The crawl space under my house is minuscule. There's no cripple wall, so it's less than a foot in places. I wasn't sure they'd be able to get all the way around the perimeter of the house, but they were pros so I needn't have worried. The access was through a California basement so they were going in and out of the house, and they were conscientious about minimizing dirt. When they were done, I got under there to take a look. California code allows 6 feet between the metal anchoring plates (if memory serves), but in some cases they were less than 3 feet apart along the short dimensions of the house. The joist blocks/framing anchors were mostly about 3 feet apart. There was only one place where I was doubtful: no joist blocks/framing anchors for seven consecutive joists. I took some photos and sent them to Fred along with my concerns, and he sent his team back up and they spent another three hours under the house attaching about half a dozen framing anchors. They also added some work in another section of the foundation that I didn't notice as lacking. So Avalin was responsive to my concerns and generally seemed willing to do more than was strictly necessary to reinforce the house and make me happy. As far as the quality of the work, I hope I never have to find out, since that would take an earthquake. The not-so-good about Avalin was the communication and the wait. Business is good, apparently, and it was five months between paying a deposit and wrapping up the job. When I was discussing that initially with the woman in the office, she was a little short. Gets asked the same questions a lot, I imagine. Fred proved a little difficult to communicate with, like he didn't want to play the phone tag that's sometimes unavoidable. That left me in the dark about things like whether the second round of work was going to take place and when. Bottom line, this is a mom-and-pop operation that means very well, I think, but requires a little extra patience.
    - David C.
  • A
    They came out and performed the things needed for a quote on my mailbox repair. It was itemized well. The reason why I didn't choose them was I found another contractor that was able to perform the task sooner. They are a very professional team! I wont hesitate to call them on my next project.
    - jason l.
  • D
    The contractor missed the first two appointments to quote the price and although the quote was a good price, I had to assist the contractor because his weight cracked my tiles. The work was not completed well, the vent sealant cracked within one month and the paint as well. The joints were to repaired correctly and have already cracked.
    - Cathy W.
  • B
    Their price is a little on the high side, but the work is good. We've had some really heavy rains since the work was done and there are no leaks. They were easy to work with but the projected completion date was extended due to the materials having to be shipped. Joseph was friendly and easy to talk with.
    - Maria L.
  • D
    Bad experience all around. Project manager lied about what would happen and when. Example they said they would be back in the morning and we didn't see anyone until 2:30. and left place a mess at 5. We had to have them come back to clean up mess enough for us to get into garage. Demo workers were 2 young men and 1 very old man, who should not be on a roof. They were extremely messy, broke things and things disappeared from yard. We had to clean up neighbors yard on both sides of us and we are still picking up nails. Could not communicate with workers they only spoke Spanish. Not professional at all.
    - Deborah B.
  • A
    Excellent. Steve's team is very professional and friendly, the type of people you don't mind working in the house while your family is there. Over the course of a few weeks we were able to get everything completed. Steve's team worked efficiently and the work has been excellent. Scheduling the inspector likely took the longest.
    - Helki Z.
  • A
    Nate was courteous and professional. He identified the problem quickly (broken control panel), ordered the part and fixed the dishwasher in a timely manner and without any hassle. Prices are fair and reasonable. I highly recommend Nate for his quick response, knowledge and experience. Happy to do business with Sulle again! Dishwasher has been working fine ever since.
    - Rafael M.
  • A
    They were excellent. Their honesty was excellent. I can tell, because I use to be a police officer. I have very good intuition in people. They are doing all the work through California Energy State program for energy efficient. They have done the energy efficient paint, energy efficient roof. The county of LA is signing off on that. The they are coming to install my patio, and then the energy efficient windows.
    - GLORIA R.
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Specialized Services in Lakewood

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