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Auto Shop reviews in Lakewood

  • A
    We are particularly happy with Steve White who is the service writer. He writes up the order when you first arrive. He is very honest and personable. He is the only reason we go to them. If he ever left to go to another company, so would we. Would highly recommend them.
    - Richard D.
  • A
    Paul and his partner showed up at my house exactly at our agreed upon time, 7:00am. Very professional and started right away. The truck turned out awesome! Even though it was new, Paul explained that some contaminants could get into the paint from sitting on the lot. I noticed right away the difference in how good the paint finish looked. Also Paul is very knowledgeable regarding how to care for your car. Specifically if you have a black car, how often to keep it waxed and what kinds of cloths to use. Three days after the detail my gardener scratched the door! It was semi deep almost a foot long. Called Paul and he said he was booked for almost the next 3 weeks but he offered if I could meet up with him he would try to buff it out. He applied some compound and buffed the area. It looks hardly noticeable now! If you need any vehicle detailed, these guys deliver
    - Mike O.
  • A
    They will come to your premises and do mobile repairs They work on all off and on highway equipment, wheel loaders, cranes, etc. They're the best we've ever had. I have known them for years. They are always hungry for work and they are very efficient. Excellent crew. They found things in our equipment that were amiss that even our own staff had missed. Their time turn around is awesome.
    - Michael D.
  • A
    I called in ahead of time, they had everything waiting on will-call. When I arrived I paid with a card and was back within the hour. I cannot believe the inventory that they have. They are partly owned by International. They are also a NAPA Auto Parts franchise. With that combination they can provide almost anything that you need for light, medium, and heavy automotive vehicles.
    - Michael D.
  • A

    Chris along with Charles changed my timing belt on my Subaru Outback for the price he quoted me over the

    telephone. I purchased the timing belt kit. I forgot to purchase the water pump thermostat and he bought it for

    me. The installation took 6 hours but was done very professionally. I will definitely return for service from him.

    Thanks Chris


    - steve b.
  • A
    I had to have my car towed by AAA after being in Long Beach for only two months and not knowing anyone to give me a recommendation. The AAA operator suggested Joe's shop and I could not have been happier! Joe fixed my car's problem along with a variety of other minor issues (without additional charge) at a more than fair price! I highly recommend this kind man for everyone.
    - Paul G.
  • F
    I was originally given a price of $150 by the estimator and took a day to discuss it with the other party who had hit me. When I went back to get the bumber realigned the following day, I was again told by the estimator that it would be $150 to which I agreed. He then said he would draw up the paperwork. A few minutes later he came back out with a manger who now had to visually inspect the vehicle as well. I was then informed by the manger that the potential costs would be higher because they couldn't just pop off the bumper without almost surely damaging the rear step pad, which would then have to be replaced. I was then given a written estimate that was over $900. The new estimate included 8.8 hours of labor, 4.5 hours of paint time, and other expenses.
     Shady, shady, shady.
    - Thomas H.
  • A
    My husband goes every three months and they keep telling him he doesn't need to come in every three months. They will tell me that everything is good and rotate my tires and stuff. They are just awesome. One time they spilled a little oil after an oil change and it was smoking and burning off. I didn't know that and I called them and they sent someone over to my house to clean it up.
    - Marcia G.
  • C
    We were in no real hurry, but it was really hard to make contact with them. We took the car in on a Monday. They called after 6 that night and left a message. They were closed by the time we got home so I called at 8 the next morning.  The service writer didn't answer, so I left a message on his phone. No call back by 10:30, so I called again and left another message. at 11:30 I called and the operator took a message to give to him. At 12:15 I called and asked for service manager - got a machine. After a total of 5 calls, someone finally got back to us.
    One the plus side, when they determined that the error was the fault of the body shop, they took the lead in contacting the body shop and faxing them the appropriate information, which resulted in us getting reimbursement for the repair.
    A few days after we picked the car up we discovered that the back seat had not been put back together properly and was just kind of sitting loosely in place. It was easy to fix, but isn't putting the car back together after you worked on it pretty basic?
    - Darrel M.
  • A
    We chose them because they have very good service there. We would tell a friend or family to check them out. We would recommend them. I think they are reasonable. They did give us a good deal on something we needed a while back. It all depends on what work they have for the day, but their punctuality is pretty good. They are a Mom & Pop place so I do not know about their professionalism, but I think they know their job.
    - Mark L.
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Auto Shops in Lakewood

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