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Medical Specialist reviews in Lake Forest

  • F
    My issue is not with the doctors but with the insurance billing and authorization staff.  They are completely unorganized and if you want to deal with a total headache after your appointment, please go to this medical group.  The insurance billing department failed to confirm my insurance would even cover the procedure.  In addition, didn't even notice my insurance and changed and they were not in the PPO network.
    - Victor N.
  • A
    I can't speak highly enough of Dr. Heaslet.  I first went to him a few years ago and had a good experience.  My husband needed a foot doctor this past year and ended up having surgery with Dr. Heaslet.  His surgery could not have gone better.  Dr. Heaslet's bedside manner is unheard of these days.  He is patient and does not rush.  He explains things extremely thoroughly.  He called a couple of times following my husband's surgery.  Then I needed Dr. Heaslet last month.  Again, he is thorough and patient.  Has called to follow-up on how I'm feeling.  I trust him more than any other doctor I have experienced just because he is so patient, kind and communicates well.
    - Darla L.
  • C
    The doctor didn't have any answers or suggestions except for
    a hearing test and nasal spray. I explained my hearing was fine and
    didn't think that was the issue. This was later confirmed by the
    expensive hearing test. I wanted to know what the crackling was and how
    to get rid of it. Months later I still have the same issue.

    - Victor N.
  • A
    They are great. They are very warm and friendly. They are great with the follow-up. All the staff is very attentive and really great people. They communicate very well. They are very thorough in explaining all the procedures and the options. The follow up care is very good.
    - Roxana A.
  • A
    It is super. He does not over book so you don't wait over 5 min max out in the waiting room. You see him again within 5 min after you get into your room. I called him on a Saturday while he was at a party. I was having an allergic reation and he told me what to do. He also kept calling about every 5 min to make sure that I was doing okay.
    - Linda K.
  • A
    She provides a comfortable environment and I always walk out of the office feeling better. She even suggested some stretches to do at home, giving evidence of her focus on her patients overall well-being.
    - Franz N.
  • A
    Dr. Li is an excellent listener and has a holistic approach to her patient's problems. She connected the variety of issues I had with my body and was able to help me begin to correct my problems. Combining alternative medicine with western medicine was very helpful for me. I changed my nutrition with good results. She was willing to go the extra mile to get to the bottom of my problems. I am definitely much better since I started seeing her. I trust her judgement and know she cares deeply about her patient's concerns.
    - Laura B.
  • A
    Dr. Heaslet was the nicest and most thorough doctor that I've ever dealt with. He is very friendly, asks questions and takes the time to listen. He did not rush my visit. His exam was thorough and he gave me three different options for taking care of the problem.
    I was very pleased with my visit and would not hesitate to recommend him.
    - Darla L.
  • A
    My child was having a follow up appt with a Dr. to see how his pneumonia was doing. I do think Monarch is great. I have used them for many years and they certainly put a lot of work into following up with their patients. They are always sending out surveys to see how your appointments went so that they can stay on top of things and make any changes that may be needed. The Doctors are AAA+++
    - James N.
  • A
    Dr. Li does integrative medicine and treats the whole person. She is very good at diagnosing, especially if you've got some kind of weird issue or a chronic thing that you want another physician to check on. The way she treats is phenomenal. She has a medical degree from China and the United States. She is very nice and knowledgeable about a lot of things especially women's issues, allergy issues. She has also worked with a lot of cancer patients. I trust her and she doesn't over medicate. She will recommend other things that might be more helpful and not as destructive to the body. She does take the time that she needs and I have had very good results with her.
    - Karen H.
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Medical Specialists in Lake Forest

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