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Interior Design reviews in Lake Forest

  • A
    Services went very well. Tiffany was professional and took into account our needs when decorating our home. She was punctual and always "went the extra mile" to accommodate our busy schedule. Our home looks beautiful and we have Tiffany to thank for that!
    - Cindy N.
  • A
    It went very well. We selected our own paint colors, and after the first two hours of work we decided it wasn't a good color. They graciously waited for us to get more samples and we painted several swatches on the wall and made a change the next day and they re-painted what they had completed the prior day. After they painted another room, we switched colors AGAIN for the front of the house. We were difficult clients, obviously, but they never made us feel that way. They were really great to work with and never complained (they did charge us cost for the first batch of ooops paint, but no charge for repainting!) They were prompt, clean, and respectful of our home. They did a great job.
    - Thomas H.
  • A
    Stephen King (owner) arrived at my home on time to give me an estimate for the work.  He gave me some great ideas and suggestions on how to make the most of the space as well as aesthetics.  He completed the design and estimate at my house and I had it in hand when he left.  Over the next few days we made a few changes in the design and clarified some of the details and signed a contract.  I was told it would take approximately 3 weeks to get the materials.  I was called two weeks later to schedule an install date.  The installation crew arrived promptly as scheduled.  three installers, arrived at 9:30 and were completely done and cleaned up by 4 PM.  The installation went off without a hitch.  The finish detail was excellent, caulking was clean and neat.  The lead installer walked the finished job with me and explained to me how to adjust shelves, etc.  The job site was left spotless.  The crew was pleasant and easy to have in my house.
    Prior to the install we painted the interior of the closets white.  We used white cabinet material which included double hanging, single hanging, lots of shelving and two clothes hampers.  The mirrored closets that we chose were the top of the line by Contractors Wardrobe, were frame less, triple door on a triple track.  They are awesome.  After years of wanting to redo my closets having them finally done is great.  The entire project was so easy to have done and the cost was very fair.  I highly recommend Interior Door and Closet Company.
    - Renee G.
  • A
    I first met with Terri to get the estimate. She gave me her two cents on what looked best and where. The quote was very competitive, and lower than the one other bid that I sought. Terri was very professional and, at the same time, personable. After I placed the order, she saw to it that I received some temporary shades paper shades since the Hunter Douglas shutters would take a few weeks to arrive. The shades I ordered were installed within 3 weeks of ordering them. Josh, one of the company owners, saw to the installation of the shades himself, and everything went smoothly. The shades took a little longer than expected to arrive (due to shipping congestion at Port of LA apparently). By the 7th week after ordering, they had arrived. This time, Doug saw to their installation, and again, everything went smoothly. Everyone I dealt with was very professional and responsive to my inquiries.

    - John P.
  • C
    It went fairly well.
    She gave us an overview of the partners she works with.
    She gave us some good ideas on what to do, and some prioritization advise.
    What we didn't appreciate was a comment of "if you are poor you can go with ikea" after we expressed our intent to use ikea as a provider of cabinets.
    That is condescending and definitely broke the  prospects of moving forward.

    - Sachin S.
  • A
    It was an absolute pleasure working with Kathleen today. She was punctual, personable and had so many great ideas for paint colors and even gave me a few ideas on lighting and furniture. She made choosing the colors, that I had struggled with for months, so easy and stress free. I would not hesitate to use The Color Coach again.
    - Gillian B.
  • C
    They called repeatedly to set up a home visit to develop plans for renovation on my kitchen. The representative called a few times the day if the appointment to make sure we were good to go. The designer came by at the appointed time on time, took measurements of the kitchen, I discussed what I was hoping to do. After taking measurements he indicates that the company does complete contracting work and not just design. Which was great as I develop my plan for the renovation. Nearly two months later I have yet to hear back from the company with the promised computer generated plans! What is up with that?!
    - David S.
  • F
    Work hasn't even begun, and it already has gone terrible.  See above.  This is a company that has been in business a very long time, has many trades to offer, and has a good standing report with CSLB.  I have been very surprised, and very disappointed, in their professionalism and conduct toward me as a customer.  They advertised the discounted offer on-line through Angie's List to the public, and I paid and made arrangements. In other words, they came to me first.  Knowing that they must do many big and expensive jobs, I even asked the designer at our one and only meeting, if my job was too small for them, and she assured me that no job was too small for their company.
    I have taken time off from work 4 days now, with nothing to show for it.  I really do not want a refund. I want my 3-D renderings, as promised and paid for.  
    It saddens me that there are construction companies that are treating the general public like this. 
    Thank you.
    - Phyllis P.
  • A
    - Linda S.
  • A
    - Traci E.
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Interior Designers in Lake Forest

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