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Hardwood Flooring reviews in Lake Forest

  • B
    The Lior Lazarovich was great he always text and tried to say on top of everything. The Project turn out better then I could hope for. They got the work done faster then we though it would be. They pass all the inspections with "Flying colors" However I need to add the workers they hire seem to make more work for themselves in every step they had to come back to fix mistakes. Also the workers showing up when told they would did not always happen. Bottom line would I hire them again YES. I have asked then to come back already for the next step I have planned at my home.
    - Jay R.
  • A
    The process was great from start to finish.  I worked with Lauren from initial quote to completion of the project.  I originally received 3 quotes for the work, and I felt that Cooper Floors price was in-line with their competitors.  What made them stand out was the initial evaluation and insight that Lauren provided when she came by for the quote.  There were concerns over the amount of wear layer left on the wood floors.  One competitor did not even address the issue, and the other immediately pushed me to consider installing all new wood flooring.  I felt from the get-go that Lauren was very honest and knowledgeable in her field, something that was further confirmed as the work progressed.
    The whole process took a total of 3 days.  The first day Lauren came by with the crew to help us pick out our stain and to help address any concerns or questions we had.  After that initial consultation, the crew worked over the next 3 days to sand, stain, and finish the wood.  I felt that the crew did an exceptional job controlling the amount of dust and leaving the working area in good condition following the job.
    My only suggestion I would give to Lauren is to consider doing the final walk-down the day after or evening that the job is completed.  She came by the morning of the final day of work where the floors were in their near final state, but the base boards had not been reinstalled yet.  We did the final walk down, she provided great care instructions for the wood, and everything seemed in order.  The following day when we got to work putting the house back together, we noticed a small issue with how some of the baseboard had been installed.  Lauren was very responsive to our concerns and had a staff member out the same day to come fix the issue.  In fairness, the area where the baseboard issue arose was already a little tricky because it was an unsecured part of our kitchen cabinetry, so after the fact, it was understandable how the little problem occurred.  In any case, it was a great display of Lauren's commitment to getting things right, and the quick response was greatly appreciated.  Its just something that could've been more immediately brought to the attention of Lauren had the final walk down been done after 100% of the work was done, rather than say the 90% mark.  Just a suggestion, not a criticism by any means!
    One last thing I want to commend Lauren for is that she was very responsive over email, phone, and text.  This gave us peace of mind she was always available should we have had other concerns during the process.  Now that its all done, our wood floors look amazing (basically brand new - not bad for some 20+ year old floors that had been terribly neglected).  We'll definitely consider Cooper Floors in the future if we need maintenance work done on these floors!
    - Michael S.
  • A
    I am an interior designer who has worked with Mike Seighali at Golden Oaks Flooring for over 12 years. He has done numerous jobs ranging from general contracting remodels to installation of Hardwood Floors, Carpet and Granite Countertops. His crew is professional, clean, dependable and really know what they are doing.. I use him almost exclusively On my projects
    Christine Mourton Interiors
    Lake Forest, Ca
    - Christine M.
  • A
    Our floors were in very poor condition, especially in traffic areas. They were able to stain and seal them again so that we did not have to get a completely new floor put in prior to our daughter's wedding reception in our backyard.
    - Susan F.
  • C
    We initially wanted just few quotes on the kitchen remodel but wasn't set on doing it anytime soon considering the cost.  The rep from Loyalty construction came and looked at our kitchen and gave a quote.  It was higher than we expected but he came down on price and along with the offer of an interest free 3 year loan that was going to expire on the same day made it possible for us to agree on the project. The loan was through Wells Fargo.  After the project was started I called the bank and found out it wasn't interest free.  I was then told the interest free deal was for a projects over $40K, a conversation I don't recall.  Well, it's "he said, she said" thing and my own fault didn't get it in writing.  I would be careful when signing on for these so-called home project loans by reading the fine print and asking lot of questions. The construction company was able to just take the money out from the account WITHOUT your consent.  The crew, who are all independent contractors, for the most part were hard working individuals but they weren't able to start work before 11 am on most of the days since they were either coming from LA or the valley(we live in south orange county).  After the demo all the floors were installed first including the tiles and the wood floors which came out very nice and we are happy with the choice but I'm not happy that I had to buy the rosin papers myself to protect the floors.  When I looked at the reviews of this company before singing on they were all "A"s which is the main reason I went ahead with the project. However, I can't say I had the same "A" experience.  I can only give an average grade here based on my experience.  I would say that all the work were done as promised and the kitchen looks nice. I would've given a higher grade for little more guidance and oversight.
    - Joomo Y.
  • B
    It went well. They do seem to try to please. Most personalities were great and we got along well. I would recommend them to others. They are professional in the way things are handled.

    Needed assistance with getting paperwork from their tile guy, but it didn't happen. I ended up contacting the tile company myself. Not a big problem, but was told by Newave that they would do it.

    Needed them to come back, however, to fix a small painting issue. Answered my request, but never showed up even though I'd contacted them a couple of times. Still not done. I will contact someone else to help me.

    - RoseAnn S.
  • A
    All work was done as promised!
    It was done timely and professionally. We are extremely happy with our new kitchen, bathroom/laundry room and fireplace.
    Danny was a pleasure to work with and the owner David was also involved and extremely helpful.
    All in all we had a great experience and would highly recommend them.
    - jeremy e.
  • A
    You goto check out Simple Floors to get the best price of for wood flooring.  Contact the owner, Diego Martinez before going to any place else.  Then go to where ever you want and compare his price to THEIR'S.  That's what we did and no one/place could beat his price.  My floors are BEAUTIFUL and anyone who come into my home are amazed.  
    We will be making another purchase (Oct. 2013) to install flooring in my daughter's condo.
    I realize this posting is 3 yrs late but as they saying goes, better late then never.

    - Edward S.
  • A
    I thought they were great. They came out on Saturday and measured. They were very flexible with hours. They were professional. Overall, they were a good company. My wife just decided that she wanted to go with material that was quoted from another company and we went with somebody else. The prices were good. They would have been my second choice.
    - Justin G.
  • A
    EXCELLENT!! I love the floors - Ross and his crew were professional, courteous, and did everything I expected and more - went above and beyond the call of duty by pulling and re-hanging (and caulking) my baseboards, without even charging me extra! 
    I've already got two friends who've seen the work and will be calling him to get quotes soon!
    - Grace Z.
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Hardwood Floors in Lake Forest

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