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Find Top-Rated Lake Elsinore Window Replacement Installers

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Window Replacement reviews in Lake Elsinore

  • F
    In October I called eight to ten different roofers for a bid, many didn't call back or were to busy. Since major rains are forecast, I understood the busy part and once had three bids decided to go with Roof RX. Their first available appointment to do the job was December 28th and work was finished December 30th.
       Richmond who did the repairs showed up on time, was very knowledgeable and advised us thru out the job what he was doing. Last night we had major water coming in thru the bathroom vent, porch is still leaking and what looks to be issues in two other areas. I called early this morning, left a message and was called back a couple hours later. The representative advised me that the soonest someone would be out to check the roof would be January 26th, but he would email upper management to try and get a sooner appointment. When I expressed my concerns.... I was told they are very busy, but he would make sure upper management was aware of the situation.
      The representative coming on the 26th only assess"s the situation, the work is done at another time. My son purchased a tarp so we can cover the bathroom roof so hopefully no more water come in. The reason I didn't give Roof RX a F was because we aren't having any issues with the other areas that were worked on. Once this all plays out I will write a second review with my final ratings.
    This is a update to my review, I have downgraded to F my ratings. Apparently top priority was January 29th, after repeated unreturned calls on my end was able to get someone out then instead of the original date of February 5th. All calls from this company were in regards to rescheduling appointments that could not be kept for various reasons. Since we had no rain during this period, I am at loss as to why this was.
      When the inspector arrived , I was advised additional work would need to be done to stop leaks, part of which would involve reroofing. All at an additional extremely high cost, since work is warrentied for one year, this was not acceptable and arrangements were made to redo area of bathroom leak, reroof patio and decline other work. My question is since we were told these are certified inspectors, why were we not advised that a patch may not work. The next day we decided to cancel the patio work because of this and the additional cost.  At this point we are still waiting on the refund of our ten percent payment for the canceled work, despite being told accounting had all paperwork and per the contract we should have had our refund by the 19th.
        The warranty work was done on 15th, again after repeated rescheduling, unreturned calls and emails. Since it has only rained once we are not sure yet if the issues were taken care of.  I would not recommend this company to anyone and am considering further action if my issues are not resolved.  
    - Janet M.
  • A
    We meet with the sales people, saw a sample of the windows and meet with them for several hours while we discussed the type and functions that we were looking for.  They were pleasent to work with and spent as much time as necessary answering our questions.  Once the windows were ordered it took approximately 3 weeks to get them installed.  Two men came to the house and installed 18 windows in a little more than a day.  The installers were professional and personalble with my wife and I.  The windows are GREAT and the talk of the neighborhood.  People could not believe the deal we got for all of our windows.  Thanks Pedrino!!!!!  Great work!!!
    - Paul E.
  • B
    On installation day 4-5 workers showed up in a timely manner. clean, efficient. Respectful of my property.During the install, I noticed the windows were not the model I ordered (wanted argon-filled, the items delivered were not). Called co. Owner seemed genuinely surprised these were not as he said always ordered argon-filled.
    Owner offered a choice: said I could either have them order and return with argon-filled windows to replace the ones already installed at no additional cost, OR he'd give me a discount. I accepted the discount as I felt it was fair, plus the windows seem to be high quality and I shouldn't have a problem.
    During the following week, I noticed that the sealant between the frame and the trim piece was separating, so I called the co. to either come and fix or give me name of sealant and I can do.  Took a number of phone calls to coordinate the effort, but they cheerfully came to fix the issue.  As I had gone through this process in a previous home, I realized the issue was a common one (something about the foam inside the components settling). Worker arrived, re-caulked and problem solved.
    Took a couple phone calls to receive the window/door lifetime warranty certificate.
     
    LOVE the 2 windows : filters out most of the exterior noise, keeps the cold out and are beautiful without the grids.  The door? LOVE how easily it GLIDES. Very pleased.
    - Randi S.
  • A
    This job turned out right, quick and professionally done and when the owner of a company does the work himself you know that his employees will respect him and do their job correctly.
    We have quite a list of remodeling that we would like to do and will hire SPRING OAK CONSTRUCTION again for that work.
    - THOMAS H.
  • A
    Before calling American Vision Windows, I did a lot of research on windows. I have continuously heard commercials on KFI about American Vision Windows and their great service and product.  There was another company that was local to me that I was considering, but after reading Angies List, my mind was made up that regardless I was going with American Vision Windows.
    Online I submitted my name and phone number to American Vision Windows.  They called me within two hours and set up an appointment for an estimate.  Tim came out on a Sat. ( exactly on time) and described their products and the difference in price and performance. He was very friendly and knowledgeable. I chose my product and then another appointment was made for an exact measurement.  They worked around my time constraints and once again the gentlemen came exactly on time and worked quickly.
    Installation day: Two very friendly gentlemen came out on time and installed my windows. They were very thorough and cleaned up any mess...which there wasn't much. They hauled off all the old windows.

    I was very happy with the quality and especially with the design of my sliding glass door that I had a doggie door put in on the opposite end. The windows move with ease and the screens pop out with a breeze.  The only thing I am unhappy about is my windows do not have panels. I thought all windows came with panels. I also assumed that they would because one of my needs was easiness of cleaning and Tim told me the panels were inside the window.  But after installed I noticed they did not have panels.  No biggie for the back of house but the two up front do bother me. I called them and I was told I would have to purchase new ones.  After spending what I did I think they could have done better than that.
    - CARRIE W.
  • A
    Overall .. excellent
    - Mary B.
  • A
    went perfect from start to finish.
    - Dirk C.
  • A
    .(above)
    - edith r.
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Window Replacement Installers in Lake Elsinore

Companies below are listed in alphabetical order.

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