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Find Top-Rated Lake Elsinore Flooring Installers

There are 13 top-rated flooring installers in your area.

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Flooring reviews in Lake Elsinore

Real People ~ Real Reviews ~ Real Results

  • I ordered the promotion and expected to hear back within 48 hours. I didn't After several days they contacted me and offered me dates 3 weeks later than I'd requested. I accepted two of those dates but became concerned about the timeline. Then they never confirmed the dates they provided. Finally, on 12/24/14, I sent them an email requesting a refund and explaining why. That was the first time they emailed me back immediately. Even more disappointing. So, he got my messages but didn't value my business to respond promptly to keep it.
    - Beverly M.
  • Dave Carlton (the owner) came to do an estimate.
    What bothered me the most was the fact that we wanted our stairs done, as well as several other rooms. Our stairs have a circular ended bottom stair, which is one of the nice features of the stairs. To do a nice job on those types of bottom steps, requires a little work to get the bull nose ends to wrap around the circular bottom of the stair case. Other contractors knew exactly how to handle that and quoted accordingly (by either having the manufacturer of the wood make a rounded bull nose step or have one custom made, which is really not that big a deal, either way)
    His immediate suggestion was to "cut-off" those rounded ends, make them square and just treat it as a regular stair.
    Really?
    He neglected to suggest how we would replace the tile on the floor where he would remove the circular part of the stair. I guess that would have been our problem.
    To me that was just a lazy approach with little or no care of what the customer might want, option wise.
    Then, I started doing some digging on this guy and his company. Turns out I couldn't find anything about his company online, after saying they'd been in business for I think around 18 years. I asked him if he changed his company name in the last few years, and he said they had.
    Then I found a review somewhere that said he had 10's of cases through Riverside County Courts of his work, where he was sued by unhappy customers. I was unable to get access to that info without paying Riverside County courts for it, so I just decided to pass on this guy.
    Too many red-flags for me.
    - Ken B.
  • I worried whether I would ever find someone dependable to install flooring in my home. When first we spoke over the phone and I mentioned my concerns to Brian he said, ?Don?t worry we?re going to take care of you.?
    Brian Castro and his team of highly skilled professionals came into my home; they are meticulous craftsmen.  Each day they came ready to work with a ?let?s get this job done right the first time? attitude. They worked diligently until the job was completed beautifully.  I mentioned a few changes along the way and even added a thing or two, this was truly a collaborative effort and everything ended perfectly.  I would eagerly have this crew back into my home for other projects.  Thank you Brian, you and your team are the best in the biz.  My family and I are wishing the ProTek crew and their families a wonderfully successful new year.
    - Haqiqah A.
  • They were very good. The price was reasonable. I found them to be quickly helpful and personable. We set up a time and date to have the carpets installed. The communication has been great so far and I will update my report as the work has been performed.
    - Nancy D.
  • The rug was delivered in a timely manner and I was happy with that. They are very good. We were looking for tiles for kitchen remodeling, so, we checked one tile out from them month ago and the tile is still with us. The person from Home Depot calls us every months or so and says you still have the tile, but, does not asks it back. He just says keep it if you still need it and I will put it in your record that you have it with you. So, they are really eager to get your work done through them.
    - Patricia H.
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    - Donna J.
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    - Susan T.
  • I would highly recommend them with anyone. They were courteous, professional and quick. They did an excellent job!
    - Amy L.
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    - John B.
  • Owner came to give estimate in timely manner.  Supplies were ordered and installers were on time and professional on day of install. Job was completed in 3 days as promised.
    - Angela J.
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Flooring Installers in Lake Elsinore

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