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Furniture reviews in Laguna Woods

  • A
    Howard's Custom Upholstery
    Their work was great. They stripped the chair and ottoman down to the frames and completely rebuilt the springs and padding, as well as recovering both. Elaine was great at recommending fabrics (and they have tons of different ones) and guided us to one we love. High quality, practical, made in America and beautiful. The chair is a family heirloom of 60-70 years. Now it is better than ever. And better than anything we saw in furniture stores. It looks and feels great! This was not cheap in any sense. We paid a reasonable price for truly outstanding work. We will have Howard's do our next upholstery job.
    - JOEL R.
  • A
    5th Avenue Furnishings
    It went very well, the truck arrived on time as promised. The furniture was unpacked, assembled, and placed where I wanted it to be. The drivers were wonderful, polite,clean and helpful. I just love the dining set if looks fabulous and is great quality. I would recommend 5th Avenue Furnishings to friends and family and I will be ordering again soon.
    - Richelle F.
  • A
    The experience was positive from the beginning to the end. Armbay is very professional, patient, creative, has a very warm personality, and it was a pleasure working with him and his company. He listens to you, suggests, and explains every step of the design.The shelves created by him are easily my favorite element in my home. They are of great quality, they're beautiful, and I think I'd have to pay minimum twice as much to get similar results if I went with a similar quality store purchase. I'm happy we decided not to make them built-ins, as we can take them to our new place with us. 

    - Evgenia V.
  • F
    Ownership is dishonest. If you have an issue with an item you will probably be brushed off. They buffed out the Japanese stamps on a Tokuriki ring which was passed down from my grandfather in Japan when trying to fix a small crack. I feel Celso really felt bad about the damage since he knew the ring had a lot of sentimental value but after speaking with Gina Watson she simply brushed the damage off like it was nothing. She was not willing to reimburse me for the cost to have the ring sent back to the original jeweler to repair the stamp even after i showed her a before and after photo which clearly showed they completely buffed out one of logos. She instead wanted to engrave the logo herself. When I asked her if they buffed out a Tiffany's logo on accident would they just fix it themselves? She actually said yes. Does she even know how to write Japanese?
    I would beware. I would also look at reviews for their now closed Laguna Hills store which seemed to have similar issues.
    - Ray H.
  • A
    Apex Golf Carts Rental - Service - Sale
    Kyle was the Tech that came out to service the golf cart (Club Car).  He was very nice and easy to talk to, the job was done in about 1 Hour and the cart now runs like new.  Overall I am very happy with the results and here I am talking about price as they were very competitive with the other two companies around.  He will price match the other competitors as he did with us with the golf cart charger so maybe call around first and then give them a call as on the batteries they were much cheaper.  Hope this helps.
    - Don F.
  • A
    Howard's Custom Upholstery

    Great !

    Elaine was professional and wonderful to work with.  She kept her promise to have my items done on a specific date. Howard's prices were comparable, even a little cheaper than other upholstery companies I have used in the past.  Their quality of workmanship was excellent.  I would highly recommend them.

    - pamela f.
  • A
    Lowe's - Aliso Viejo
    I had trouble trying to find them by phone because they were new. They came to see if they could fix the old one but it was so bad and there were no parts. They knew the model and didn't have to mess around. They just checked the catalogue quickly and told me that there were no parts. I asked them what they had in stock and they enquired quickly and I chose a new dishwasher. They quoted me a price that was less than I had found in 2 other places. Within 2 days I had the old one out and the new one in. This is a real busy area.
  • B
    Sears Home Services
    That was a good experience. They gave a me a quote on the spot. It took about an hour. I didn't like how I didn't get a detailed estimate. I was comparing it to the detailed information that I got from Flood. Sears just wrote it on the back of a card. I think when you are thinking about spending money you need to know what you're buying.
    - Mark S.
  • C
    The sanitizing wrap was defective, not sized correctly for the mattress. I complained and instead of trying to handle the service for me, they immediately sent me to corporate. They would not even make a phone call for me to get the issue resolved, despite admitting that it was the wrong top.
  • A
    - JOEL R.
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Custom Furniture Makers in Laguna Woods

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