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Floor Cleaning reviews in Laguna Woods

  • A
    Linda's Maids - Carpet & Window Cleaning
    They cleaned the kitchen, fridge, oven, all inside cabinets, bathrooms as wells as all floor areas & windows for a very fair price. They were punctual & completed the service in 5 hrs! The unit looked Awesome & smelled Great! My Dad's neighbor & the Realtors were so impressed so they requested their number for future referrals. If I lived in orange county I would definitely use them on a regular basis!
    - Roberta S.
  • A
    Fuller Natural Stone & Concrete Care

    We were very pleased with Larry and his crew. They exhibited professionalism and excellent work ethic.  The inside of the house was done with little or no mess or disruption.  The driveway was stripped and restained and sealed.  It took several days but they took extra care to make sure we were not inconvenienced.  Due to the nature of concrete, a small area had to be redone. Julio and his crew came out and redid that small area to our satisfaction.

    We found everyone associated with Fuller Stone Care to possess and exhibit all the strengths and abilities that an excellent vendor would.   

    - Marilyn D.
  • D
    Zerorez SoCal
    Started out great!  I initially emailed Eric Bollmann, owner of Haines & Cross to have him come out and give me an estimate.  I told him that I only wanted the livingroom/dining area, two hallways and two bathrooms cleaned.  I told him that the carpet was very old, had terrible stains AND that shortly, I was getting new laminate and tile to replace the carpeting.  This would be a quick-fix for me as I just couldn't live with the stains any longer.  I also told him I wanted to take advantage of his $139 special.  When he arrived for the estimate I showed him that most of the living room didn't need to be cleaned but only to have 4 or 5 "one to three inch" spots removed.  He said that it was necessary to clean the entire living room... and not wanting to "get into it" with him, I let it go, and said okay.  He then proceeded to measure the areas requested with his handy roller on a stick measurement device and told me there was $70.20 worth of extra footage (which seemed very high to me, but I didn't squawk.  He then told me that if I really wanted the stains removed sufficiently, I needed to opt for their "Restorative Process".  How much????...  just an additional $91.20!  Now we've gone from the $139 SPECIAL to $300.40.  Like I said, I just wanted to get the work done but felt I was being "taken for a ride" (kind of like a "Bait & Switch").  
    I showed him where a convenient water source was, in the semi underground parking area of my three story condo building (I being on the 2nd floor).  He said everything looked good and he'd phone me when back at the office to set up a time.  He did so promptly and I was feeling okay about the whole thing. 
    A very pleasant young technician arrived promptly within the two hour window, on cleaning day.  After surveying the situation,  he said that because there was no parking near the closest water source, and because his van was being painted that day (about an hour away) that he didn't have enough hose-line to use with the further water source and do the job.  He called his office and was told they could have a van and adequate hose in about an hour.  Since it was getting late in the day and since an hour could easily turn into two or more, I just told him I'd call and reschedule since I didn't want the two of us waiting around.  He did mention that it had really been a TWO MAN (person) JOB.  
    I soon emailed Eric (owner) to reschedule, and told him, 1.  I wanted the same man (he seemed very reliable, and   2.  I wanted two men to do that job, as was suggestion by the young man at the first appointment.  The office phoned and gave me an appointment time that was good.  The day before the appointment, I thought I'd best call and make sure requirements mentioned above would be met since I'd not heard back from Eric re: my email.  Lo-and-behold, only one man was going to come AND it was not to be the one I'd asked for.  Soooo, we again rescheduled according to the way I wanted it (FOR 300 BUCKS!).
    The two men came, on time, did a beautiful job, and were very courteous and professional.
    All in all, very clean carpet with considerable hassle and extra expense. 
    Will be very interested to see Mr. Bollmann's response to this, if any. 

    - Jerry L.
  • B
    Zerorez SoCal
    The technician was on time and very efficient.  My only complaint is that the cabinets were splashed with cleaner (as well as they pedestal of the kitchen table) and he didn't wipe them off. Also, there is an area on the bottom corner of the kitchen island that the finish was harmed.
    - Kathy D.
  • A
    Larry's Carpet Service
    A neighbor recommended Larry's to us. He came out soon after the phone call to give an estimate. He took the two area rugs with him and scheduled the carpet cleaning for the day the rugs were to be returned. The carpet was cleaned on time, but Larry kept the two area rugs for a couple of extra days to work on the colors and cleanliness. He called it a "Labor or Love." When they came back, they were absolutely beautiful.
    - Cindy B.
  • A
    Patriot Cleaning Services Inc
    Owner and worker showed up on time. They came to clean the carpets and were able to clean the tile at the same time. The machine he uses adapted to the tile cleaning as well. I received a discount for getting them both done at the same time. They moved all the furniture requested, and put plastic and styrofoam protectors down under the legs when they moved the furniture back. Great job! I would recommend them and will hire again!
    - Terri D.
  • A
    Yari's Maids
    I highly recommend YARIS MAIDS house cleaning services. The ladies are efficient, friendly and aim to please!
    - Joann B.
  • A
    Mother Earth Maids California
    Eric and crew were fabulous
    - Randi A.
  • A
    La Paz Floor Care
    - Gary M.
  • A
    Mother Earth Maids California
    Great! They were prompt and did a fantastic job
    - Jessica J.
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Floor Cleaners in Laguna Woods

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