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Moving reviews in Laguna Niguel

  • A
    Gentle John's Moving & Storage
    Last week I booked Gentle John's Moving & Storage and they arrived promptly with a team of four. They packed all the items perfectly and got the vehicles loaded efficiently .All the items were in good condition without any problems or breakages. They were very patient and professional. They unloaded promptly putting everything in the correct room with no fuss. All in all got a positive experience and I would recommend this company.
    - Joanne R.
  • F
    Clutter Storage
    I recently used CLUTTER to move and store my belongings. I am now missing several expensive items and CLUTTER has done nothing but push me from one Customer Care professional to another asking that I fill out a form with the item number (Clutter gives each item a bar code and photo and places all inventory on a personal account page for review). Since there is no item there is no item number. In addition, if a claim is honored, it is at $1 per pound. NEVER USE CLUTTER if you value your positions. They give a good talk but not only fail to deliver as promised, if they fail to bar code and photograph your belongings, consider them gone
    - barbara f.
  • A
    Rich Nelson Moving Services
    So glad we hired this company! Rich Nelson, Dave, and the crew were professional, thoughtful of our needs, and polite. Rich originally gave us a quote on a two day move, but the crew worked very hard and was able to get it done in one day. This saved us a lot of money! We had lots of mirrored furniture to move and they over padded it to be certain nothing would be damaged, and nothing was! This is a company that cares about customer satisfaction, and gets the job done professionally. If and when we move again, we will be calling Rich Nelson.
    - Marty M.
  • F
    OC Moving Services
    Movers arrived just after the end of the quoted time slot and started the move. They did a great job of wrapping the furniture (sofas and chairs). When nearly all of the items had been unloaded at the new address we got a call from our neighbor at the old address to tell us that they had seen the movers drop our washer down a flight of external steps. They had not told us about this and had left the stretch wrap on the washer. When i asked them why they had not told us about the damage the lead mover said 'yeah we dropped it, what do you want me to do about it'. This is the most unprofessional attitude I have ever had the misfortune to experience from someone i have hired to provide a service. We are still waiting (10 days later) for OC Moving Services to tell us what they plan to do about the damage. Meanwhile we do not have a working washer and they don't seem to be too concerned about it. DO NOT USE THIS COMPANY
    - Fergal B.
  • F
    OC Moving Services Inc
    The movers turned up just after the agreed time slot for their arrival. They took good care with wrapping up the larger items of furniture. At the destination address after most of the items had been unloaded, we got a call from our neighbor at the old address to tell us that they saw the movers drop our washer down a flight of exterior steps. The movers had not told us about this when it happened or when they unloaded the washer at the destination address. They left the stretch wrap on the washer that they had wrapped around it earlier. When i asked them about the extensive damage to the washer and why they didn't tell us about it (and possibly even tried to conceal it), the lead mover responded 'what do you want us to do about it'. No apology, no concern, no regard for the damage caused. This is the most unprofessional attitude i have ever experienced from someone i have hired to provide a service. 10 days later we are still waiting for OC moving services to tell us what they are going to do about the damage. Meanwhile we have no way of washing clothes in our house. DO NOT USE THIS COMPANY
    - Fergal B.
  • A
    Rich Nelson Moving Services
    Fantastic. The crew was punctual and professional. They got the job done in less time than expected. Rich Nelson Moving certainly isn't the cheapest moving company, but this is one of those cases where we were happy pay a little extra to get outstanding service.
    - Alan H.
  • A
    Prodigy Moving & Storage
    From start to finish I was treated with complete professionalism and very minor damage was incurred. This was not my first move, but certainly the least painful. They followed up after the move to see how it went. I would definitely use them again. And recommend them to all my friends.
    - Ellen G.
  • A
    Rich Nelson Moving Services
    Big thanks to Rich and his crew for their professionalism and friendliness when moving my elderly mother this week. Packing up and moving from her family home after 40+ years was a difficult task emotionally and physically. From the time Rich met with us to provide an estimate, until the time the last shelf was snapped into place, everything was handled perfectly. Rich was prompt with all follow up calls, his crew was professional and sensitive to my mom's special needs and they delivered on a couple of extras to help simplify the move and settling my mom in. I would 100% recommend this company.
    - Valerie R.
  • A
    Royal Moving Co
    I had so much heavy furniture, very heavy boxes and 4 flights of stairs to carry everything up into but 3 strong guys handled this challenge very well. I've worked with lots of other movers and this company is the best. I will use this company next time.
    - Linda M.
  • A
    Elite Moving & Storage Inc
    I found Elite Moving & Storage through online reviews since we are new to Southern California and had few recommendations from Friends and neighbors. Wow; did we ever get lucky! Michael and his crew of movers arrived early to our old place and loaded the truck quickly and efficiently. They were courteous and congenial and thoroughly professional. Our new house HOA required a certificate of insurance from anyone that perform such a task, which Michael faxed days before our move. He and his crew carefully wrapped and transported all the belongings and worked well with all the movers that came with him (3 in total). They set up our furniture according to our directions and were on their way by early-evening. I would certainly use this company again and recommend them to friends.
    - Lidia D.
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Moving Companies in Laguna Niguel

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