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Carpet Cleaning reviews in Lafayette

  • A
    United Carpet Care
    They did a great job. We had a tenant move out who had two cats and a dog. Although the pets never had an accident on the carpet there was still a lot of hair and dander in the deep part of the fibers which could not be remedied even with heavy duty vacuum. So, we called United Carpet Care, and they came out and got the carpet spotless, oder free and looking like new. It's a white carpet by the way, so there was a noticeable difference even in its brightness. It was amazing to see all the fur etc. they got out. Now you would never know that there had been pets in the house. I highly recommend them. They have a discount for Angie's List members too.
    - sharon m.
  • A
    I was lucky enough to get a referral for HEAVEN'S BEST CARPET CLEANING. I wouldn't let anybody else touch my carpet. Giovanni is completely efficient, thorough, and takes care around the furniture and puts everything back in its place. I will continue HEAVEN'S BEST CARPET CLEANING and recommend their service.
    - Kathleen K.
  • F
    Zerorez Bay Area
    I pull up a list online of the things they would not do and things that they will charge extra for. They should have let me know that over the phone. I did not use them because of this. I would have had to have someone else come in to do all of the things they would not do. They would not move the furniture, due to their insurance. I felt that it was a bit excessive. We had a polite conversation about this, and they suggested that I should use someone else.
    - David P.
  • A
    Zerorez Bay Area
    It was an Angie's List Big Deal that I purchased. It was fine and everything went well. It was great. They were very professional. There was some kind of a mixup with the date and he was very gracious about it.
    - Adele A.
  • B
    OxiPlanet Carpet Cleaning
    They paid extra attention to prep work which is surprising.  I've never had a cleaning service do that before.  One worker was on hands and knees pre-cleaning all corners and baseboard areas.
    Service is extremely professional and courteous.
    My carpets are very old and stained.  Cleaning them provided expected results.
    I only say I wouldn't use them again because of the type of cleaning system used.  It's more of a dry type cleaning system like Chem Dry,  While that is more 'green', I just don't feel it achieves the best results for me.
    - Brad H.
  • A
    Chem-Dry East Bay
    They cleaned the carpet and it dried within 4 hours. As they promised, because of the Chem-dry process, the carpet does not seem to be attracting dirt and stains as it has when we used other carpet cleaners. I was so pleased that I later bought Chem-dry spot cleaner and it worked very well too.
    - Wendy C.
  • A
    Chem-Dry East Bay
    When they left, the carpets were clean. Although they were not and quot;dry,and quot; the amount of time required for them to dry was significantly less than when conventional carpet cleaners shampooed the carpets.
    - Wendy C.
  • A
    Appleby Cleaning and Restoration
    They are excellent. The job went fantastic. They did a good job. They were able to check areas that other cleaners didn't such as residue of soap used for cleaning and they plugged that in their work order and take care of it. They were on time. They did their job well in terms of make it navigating corners in the rooms. They just showed class. I would use them again. We are going to call them in next month.
    - Kate R.
  • D
    Randy's Carpet Care
    I found Randy in the phone book advertising that he guaranteed pet odor removal. After reading the reviews on Yelp decided to try him. Carpets were treated, cleaned and a deodorizer used. And he suggested that I should purchase 2 bottles of the deodorizer for future use. Also he told me that he can't get all of the pet urine out if it's gotten into the pads. (Well then he shouldn't advertise that!) I was told that the carpets would take about 24 hours to dry. They were so wet it took a good week plus in some areas. This was during nice warm weather windows open and fans on. The smell of the deodorizer was nauseating. It was a waste of money. There was so much residue left in many areas that the carpets felt sticky and no longer soft. A month later, I went over the worst areas with water in my Bissel Little Green Machine to get the residue out. The water was so dirty because of the residue that was left behind after Randy's visit. We were very disappointed....over $300 later, a waste of money. I need to find another carpet cleaner that will CLEAN my carpets! They still feel dirty and smell!
    - Alice C.
  • A
    Chem-Dry East Bay
    I have used them a couple of times and they always have done a pretty good job. Once they came out and I was not happy but they came back out and fixed it; so I was okay. They are personable and come out and do what they have to do; that's all I can ask of any vendor.
    - Steven P M.
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Carpet Cleaners in Lafayette

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