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Door Installation reviews in La Quinta

  • D
    Signature Iron Doors
    Construction and design of iron door were fine.  however their installation failed to include repair to the surrounding stucco that I had to have done myself.  Also, they never installed the roller catch to keep the gate closed.  Despite multiple attempts to contact there were unresponsive.  They promised many times to fix the problem and often cancelled at the last moment.  I have called them a minimum of 6 times and everytime they have an excuse as to why they couldnt come out and fix the problem.  Be very wary of this business as they have very poor customer service and professionalism.  A fancy web site and pretty pictures dont make a good business.  Customer service and honesty are in very short supply with Signature Iron Doors
    - mark c.
  • A
    So Cal Sliding Door
    Using the photo feature on the Angie's List mobile app,  I was able to show the service provider the broken glider so he could bring the correct replacement to the service call.   He arrived on time with an assistant.  They completed the job within 30 minutes.  Well done!
    - Susan T.
  • B
    Slide Rite - Glass and Sliding Door Service
    Initial contact pricing visit went well.
    Installation and service of rollers was done well.
    The only problem was Sliderite meeting installation time commitments.  That meant that we spent too much time waiting.
    - Diane B.
  • A
    So Cal Sliding Door
    The owner Jim came to provide us a free estimate and was there within the scheduled time frame provided.  He measured and got back to us with a price.  All the windows and doors are custom ordered to your specification, so don't expect to get an estimate over the phone... let someone come out - it's worth it!  When I called they were able to fit me in the next day which was really nice!  Once we agreed on the scope of services - we had to prioritize and do our order in pieces due to our budget - and Jim and his team were patient with us as we did one job at a time.  Each time we gave a deposit and Jim orders what we commit to - remember these are custom made to order, so we were OK with that.  As soon as the sliding doors were in, his office called to schedule the installation.  Same with the frameless shower door in the master bathroom and the new windows all around the house.  The work was done efficiently and his crew did a great job on cleaning up. His guys work super hard - there's no wondering, what are they doing now moments.  Our windows and doors made a huge mess because we had all the old wood framing pulled off at the same time.  And since we have dogs, we were very particular about the yard clean-up and Jim was very thorough and did not disappoint.  Compared to others, Jim's estimate was very competitive and we felt comfortable with the fact he has been licensed in the desert for so long - he knows his stuff.  The company seems to keep their overhead low and they do not have a storefront, so if you like to touch and feel things before purchasing like I do, ask them for referrals and/or pictures of local jobs.   I'm surprised there are not any reviews here yet as I found they have done so many jobs and have many happy customers willing to have you see his work.  I think probably like myself, many people in the desert don't use Angie's List because many of the contractors here are from out of the area even though they come up as local.  So Cal Sliding Door is truly local with an office in Palm Desert.  We highly recommend So Cal Sliding Door for any of your door & window needs.
    - Nicole B.
  • C
    Slide Rite - Glass and Sliding Door Service
    2012 they installed shower door but it too several week to complete. Since that time I have called them several times for two other jobs. They took weeks to respond, finally came out and took the measurements but never called or returned. Very flaky
    - Marianna H.
  • C
    Next Level Door & Millwork
    The purchase was made in late July 2013 for a custom replacement front door (metal frame with wood grain and pebbled glass insert) to be pre-finished with walnut stain and entrance hardware and hinges.   I was told that it would be a 6-8 week delivery timetable.   After eight weeks,  I called the Next Level who was not tracking the order and requested a follow up on the estimated delivery.  Next Level did not call back within 2-3 days - so I made the call and was told it was in the store.
    The store employee,  Myrna,  who processed my order had recommended an installer.   He picked up the door at the store and unpacked it in my driveway.  To my dismay, the manufacturers packaging material had rubbed the stain finish off the door in several places.  I had paid $100 for factory finished stain.  We were able to re-apply stain to the door after installation so the door was salvageable.
    I called the store manager,  Chris,  to inform him of the damage.  He told me that it is a common occurrence and that the doors should be stained on site rather than at the factory.   I suggested that information should be shared with customers at the time of purchase and requested a $100 refund.   He told me that he would get back to me with a resolution.
    True to the lousy customer responsiveness of Next Level Door,  I never heard from him again.
    - Susan T.
  • D
    Coachella Valley Door And Trim
    With the recommendation of Next Level Door and Millwork (Indio), a high-end speciality door retailer,  I hired Dave Grose to install a metal door.    He was responsive in providing an estimate and knowledgeable about the installation of custom exterior doors.
    On the day of the installation,  he arrived on schedule with his assistant.   As expected,  the door was not a perfect fit into the doorframe.   It took quite a bit of wrestling to install the door.   The assistant was unprofessional:  cursing and grunting loudly as he struggled to position the 8 foot X 3-foot door.   The door and walls were scuffed during the installation and touch-up paint was required.
    At one point,  Dave left his assistant on his own to pick up supplies from the retailer.   There was more under-his-breath cursing from the assistant as he completed his tasks on hardware installation.
    When I inspected the finished work,  the door rubbed on the frame and the new locking hardware was improperly installed.  Over the next few days,  the hinges were pulling away from the frame and the locking action was not smooth.    
    To his credit,  Dave returned - alone - to fix the issues on the installation and touch up the paint/stain, but I will not use Coachella Valley Door and Trim again.


    - Susan T.
  • A
    Acme Sliding Door Repair
    rCalled in mid October to receive an estimate on 4 patio doors and spacers between doors and screens. Don arrived on time for scheduled appointment and was very professional in his appraisal. The spacers are no longer available, but he felt they could get them to lie flat. Scheduled and appointment, crew of 3 arrrived on time and were very quick and efficient. All doors work better than ever have and the rescreening was done correctely. Will definately use them again
    - Richard G.
  • A
    Carlos Sevilla
    He's outstanding. He did an excellent job. He's very professional, knows the easiest way to do things, does it quick, prices are very reasonable and looks for the least expensive way to do something which I appreciate. He has other people work for him and he may supervise it but if it needs a little bit of skill, he'll get into it and do it as well and he has done all kinds of things for me.
    - stan h.
  • A
    Slide Rite - Glass and Sliding Door Service
    He returned my initial call and made an appointment. On the day of the appointment he called at the time he was to arrive and said he would be an hour late. At least he let us know. He performed the work quickly and did an excellent job. I would definitely recommend.
    - Susan W.
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Door Installers in La Quinta

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