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Cleaning reviews in La Palma

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  • It was okay. When they got there, they said that in order to get stains, it would be an additional $100 to use special chemicals. They got it out pretty easy and did not use anything special. They should have been more upfront about the services offered.
    - Marcus A.
  • We had some problems with communication.  1st guy showed up with only equipment to clean carpet not the upholstery and said it would be wet afterward. I called the manager and he said he would send another crew. Two guys showed up and said that since we did not mention our sofas were recliners there would be an additional charge for it. I did not agree with that since in my opinion it did not require any extra work to clean a recliner that a regular sofa.  Same amount of surface area to be cleaned!  They seemed upset that they did not get what they wanted but did a good job cleaning my sofas.  Afterward, my wife gave them a tip which was close to what they asked for an additional charge. They could have avoided all the hassles in the first place and it would have been a more pleasant experience. That was the reason why I rated the service as B.
    - Binh P.
  • I wanted to have extra work done which they were unable to perform. My mistake! We both understood and agreed. Will likely use them later on for work they can do. Nice dealing with the person on the phone. Thank you
    - Gary H.
  • Very responsive and punctual.  Service was good especially on the upholstery.  Carpet cleaning could slightly be improved.  It was worth the price.  Would use it in the future.


    - Binh P.
  • The home is two story with about 2100 sq ft. Two people showed up and after a short discussion of what we needed done, they went to work and did not stop until the job was completed. Hard workers!  We had planned for two hours but called the office and requested another hour which was approved. Even cleaned the ceiling fans. The completed job looks great. Thank you!
    - Gary H.
  • They showed up on time and really worked h****** cleaning my carpeting and upholstery.  The guys that did the work were very nice and courteous. 

    I would highly recommend them, and I will use their services in the near future to clean my carpeting upstairs.  
    - Tracy H.
  • He arrived on time, listened to my concerns and did a great job.
    l have three cats.  Cats can be trying but he handled them very well because he also is a cat owner.
    I have allergiesf and plan to use him many more times.
    - MIRIAM H.
  • The thing that I found about them is that they must be franchised. He gets different owners. They have different workers. It is not always that great, but on the whole they are ok. They didn't really clean the carpet well the last time. It was too wet and when it dried, and it was still dirty. The guy who did the cleaning left a lot of soap on the carpet. Initially their price was excellent. However for the work that they did last time, their price was terrible. The quality of service is pretty good. They are very responsive and follow up with you.
    - MIRIAM H.
  • I have tried other well known carpet guys in between, but I am happier with this guy than anyone else. He even dyed the bleached spots in the carpet. He has been in business for a long time. He does both commercial and residential cleaning.
    - MIRIAM H.
  • Darren, the owner, showed up exactly on time and did the work himself. He was friendly, polite and knowledgeable. My husband and I had moved most of the furniture out and Darren helped him move the big pieces such as the couch. All the work was done in a couple of hours. The carpet had not been cleaned since we bought it five years ago and now it looks like new; all the stains were gone and the whole house smelled great from the deodorizer. It was a wonderful experience, the cleaning itself was only $110, which was less than anybody else; $120 for stretching the carpet in the living room and $35 for Scotchguarding. We were so pleased with this company, we would definitely recommend it to anyone looking for a job well done at a reasonable price.
    - ILEANA G.
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Cleaners in La Palma

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