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Furniture reviews in La Mesa

  • A
    MSJ Delivery Moving & Storage
    They called ahead and showed up on time. They were super fast, efficient, and polite. I was worried about the piano because I knew it had a wobbly leg, but they were able to gently move it over carpeting to the spot I needed it, lifting it up to put the coasters back down. I didn't have to life a finger. The final bill was only $230, which was a steal. They listened very carefully about where I wanted things put and asked questions about options I hadn't thought about. Excellent work and value. I will be calling and using MST Delivery when the remodel is complete and we need to move these items back.
    - Nancy J.
  • C
    PACIFIC SALES
    The instance today showed bad customer service by Pacific Sales, their chosen warranty company and A&E Repair Service.  I will try and shorten this story as much as possible.  I spoke with Pacific Sales twice, the warranty company three times and A&E three times all to obtain one service call.  The first call to Pacific Sales was to forward me to the warranty company, which I was somewhat politely told not to call Pacific Sales again but the warranty company.  I called the warranty company and was very unprofessionally treated but after 30 to 45 minutes of repeating my name and every item two or three times, I did ask if they wrote anything down, they said I had an appointment and gave me all the information.  Something came up about the time and I decided to call A&E to rectify the issue.  A&E told me I had no appointment.  I called the warranty co. back and asked to speak to a manager.  This was the second time since we owned the refrigerator that I was told by the warranty company I had an appointment and did not.  The last time, A&E just did not show up.  The warranty co. would not let me speak with a manager but said I had an appointment.  They said there was a mistake in the computer system that they corrected.  I called A&E back, they said no appointment.  I asked to speak with a manager, and actually got to speak with one (later the warranty co said I was duped into thinking it was a manager and it was not).  He said no appointment.  I called the warranty co. back, asked to speak to a manager again, I was not able to.  The woman would not let me tell the story just told me if I would be quite and listen, her computer said I had an appointment.  I hung up.  Called Pacific Sales, Ashley told me they did not want to listen to the story either and that they had nothing to do with the warranty and I just needed to call them. Period.  I said they chose the company and they should care.  She said they did not.  BAD CUSTOMER SERVICE ALL THE WAY AROUND.
    I do not want my home address published.
    - Susan R.
  • A
    Geek Squad - Best Buy
    It went very well, they were both professional and courteous and they were fast and asked great questions.
    They were honest in what I needed and even took away the and recycled the box for me. They also did not accept my offer to tip them it was a great experience.
    - Andrew R.
  • A
    Premier Appliance Repair
    I called the office at 7:30ish and Daniel was at the front door before 9am. He diagnosed, and showed me what the problem was at that time. Since he had squeezed me in on his way to another call, he told me he would be back later for the repair. Daniel complete the repair promptly upon his return and COMPLETELY cleaned up the mess. I didn't have to remove one thing from the refrigerator. I bought a new dishwasher on sale for Black Friday; I will be calling Premier Appliance and Daniel to do the installation.
    My only complaint - having nothing to do with the service was - the Angie's List BIG DEAL said $79 towards large appliance repair, a value up to $250. It actually saved me $21 towards an hour of labor. I have no idea what the "up to a value of $250" meant.
    - Wendy T.
  • A
    Bruno's Furniture Repair
    I have no idea how Bruno and his team did it but they managed to resurrect two classic J.M.Young chairs that were terribly weathered and in need of repair.  These once beautiful wooden parlor chairs (circa 1940's) had been left outside for years.   Other furniture repair shops turned us away (or quoted exorbitant prices). Bruno took the challenge!   We just picked up the chairs and were blown away by their restored condition.  What had been dried out, bleached barn-like wood is now a silky smooth surface with a beautiful mahogany finish.  And the price was unbeatable!   These chairs will be in the living room for our family to enjoy for years to come thanks to Bruno and his lovely wife and employees.  I highly recommend Bruno's Furniture Repair!


    - wendy m.
  • B
    Angelo's Furniture Refinishing & Repair

    Dave picked it up and we discussed what repairs it needed and the cost.  He was very knowledgeable about how the repair needed to be done.  He took it with him and said he would return it in a week or so.  I called a week later and he said he would bring it back that Friday, and would call first.  He returned it on Friday and I was very pleased with the results.


    - Janis O.
  • A
    CENTURY UPHOLSTERY
    Ron came to my home to provide an estimate and to select a fabric for the chairs. He provided me with an excellent estimate which included photographs of the items to be reupholstered and the fabric with pricing by the item. After I made a decision on which jobs I wanted to move forward on, he came to my home and picked up the chairs and piano bench cover. He gave me an approximate completion date which was met and returned the furniture to my home. I am very pleased with the job and how my new chairs look! The work was done in a professional manner and I  look forward to using this firm again when I have additional jobs.
    - Sarah A.
  • A
    AZTEC APPLIANCE CO
    Perfectly done. I Drove downtown to the store,easy parking, picked out a dryer, salesperson handled everything else.
    Never had to appear at my property, just told them to go to backyard, remove old dryer, install new one.
    With Aztec over the years, I've come to trust them to do the job professionally.
    - FRANK A.
  • A
    Angelo's Furniture Refinishing & Repair
    Angelo's was the 3rd place I called, but was the place I ended up giving my business to.
    Dave and I spoke regarding 2 bar stool seat bottoms that needed replacing quickly. I was in town to take care of this job for just a few days and needed them back within about 4-5 days. Dave commited to that, at a good price, and the extra bonus was he picked up and delivered. I think he actually had them done a day early. They look new again and sit very well.

    - DOROTHY O.
  • A
    PACIFIC SALES
    Sergio was the perfect sales person for us. He told us about the differences between the European and American dishwashers. We then told him what we wanted in a dishwasher. Then he asked us more questions about other features that we had not thought about. He was then able to direct us to a couple of dishwashers that would do nicely for us. Again we relied on his expertise and questioning to decide on a dishwasher. I don't think I've ever selected a major appliance so quickly. It was wonderful. Once I got home, I remembered another question that I wanted to ask. I emailed our sales person, and he got right back to me.
    In deciding about various features, my husband and I didn't always agree. Sergio was smart enough to not get involved unless he could figure out a win/win situation for us, which I think happened in the end.
    My intent was to buy a dishwasher the day after Thanksgiving or the day after Christmas. Sergio said that the dishwasher would be the same price that it was then at those times, so we didn't have a reason to wait. The dishwasher was installed the very next day by a different company. Pacific Sales made the necessary contact. We just had to answer the phone to agree on the time for the installation.
    I've only run the dishwasher once at this time, and I'm very pleased with our purchase. I will go back to Pacific Sales the next time that I need something that they carry. It is wonderful to talk with a sales person that knows his products well.
    - Carol D.
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Custom Furniture Makers in La Mesa

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