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Warning Signs of a Main Sewer Line Clog

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Does Your Sewer Line Need Replacing or Descaling?

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Drain Pipe Installation reviews in La Mesa

  • F
    Wickware Truck & Tractor Service
    I was willing to pay but he didn't do the job correctly, still the water is going through a different place. I tried to contact him and he said he would come but he didn't. I texted him if he would still come but he didn't respond. Now I need to get the whole job done again.
    - Donna G.
  • A
    ARS / Rescue Rooter San Diego
    Our job was an emergency. Our connection to the 4 inch sewer line that we shared with our neighbor that connected both houses to the 6 inch main sewer collapsed from tree roots. The first indication that something was wrong was the bathtub and toilet backed up. We thought we were just clogged. It was about 7:00pm. We called Rescue Rooter because we had previously used them and had good results. They were out within a couple of hours but the plumber could not get his snake through the line. He said they would be out first thing in the morning, which they were and ran a camera down only to find the line collapsed. We hired them to do the work and Bill Byers was the lead and he did a great job. He was upfront with everything that needed to be done to get us up and working as quickly as possible. He was always available to answer all questions. He and everyone else that came to work on our repair were always pleasant and professional. After digging down about 8 feet to the main that goes to the street it was discovered it had been leaking so that had to be fixed. He ran a temporary line below where it had been leaking so we could use our facilities. He worked with the city and got us the best resolution that met what they required. They rerouted our line so we are not sharing with the neighbor and connected us directly to the main line that goes to the street. We also had to have a liner ran up the line that the neighbor is still connected to. They always cleaned up, covered the hole and roped it off with caution tape when they were done for the day. We had a lot of dirt and rock that they kept covered until it was time to fill the hole in. They poured new cement and the spot looks better than when they started. It was a big job and I���m glad it���s done.
    - Kay S.
  • A
    SBX Eco Construction
    The install of the Side Gate, Decomposed Granite, Paver Patio and Artificial Grass went smoothly!! The price estimate and schedule was not altered, true to thier word. The staff was very knowledgeable and extremely talented! Could not be happier with our new backyard! Highly reccomend!!!
    - Karianne S.
  • C
    JC Landworks
    I want to begin with stating the positives of the job. The work was well done. Much to our mistake, we previously hired an unlicensed landscaper to install a putting green and drainage system in our backyard. The work was horrible and we needed it repaired, so we contacted Jesus. He repaired the putting green beautifully and did an amazing job with installing surface drainage throughout our backyard. He was easy to contact and punctual. The job was done quickly. If I stopped here, we would hire him again to complete the landscaping in our backyard. However, problems arose. Due to the incompetence of the previous landscaper we hired, one of the rooms of our house flooded during this year's rainstorms, so we had to repair and waterproof the wall from the outside. Jesus knew we had to do this as the putting green is installed adjacent to this wall. We told Jesus that we already had a guy coming to fix the exterior wall, but he recommended someone else. While we waited for his recommendation to come through, Jesus began installing our putting green. I explicitly asked him how we were going to complete the exterior wall without disturbing the putting green since the putting green is installed against the exterior wall. I was concerned about having to repair the area immediately after installation. Jesus assured me that the repair guy would not have to disturb the putting green much. If not for this reassurance, we would have completed the repair of the wall before installing the putting green. However, after Jesus' recommendation fell through, our original repair guy came to fix the wall after the putting green was installed. The putting green had to be dug up in the area where the exterior wall was being fixed. After the wall was fixed, we asked Jesus if he could touch up the area that was disturbed. This is where the problem starts. Jesus made comments to us that were highly offensive, unprofessional and extremely inappropriate to make to a client, especially one that spent over $7,000 with him. He said he would be charging us $150 to come "clean up" the mess of the exterior wall guy, and that he is "disappointed in the actions of contractors we have hired that he doesn't want to become another one of those terrible choices." Right here, Jesus has personally criticized and insulted us. The exterior wall guy works for a large, licensed company. Jesus went on to say that the guy who repaired the wall should have told us he had to dig up some of the putting green and that he would have to charge us a little more to repair it! He then said that he was not responsible for our entire project. That is correct, he wasn't. However, Jesus was unethical in not informing us that the putting green may have to be dug up and as a licensed contractor, should have advised us to wait on the putting green until the wall was complete instead of charging us more to fix it, himself or another company!!!!! He also said that the exterior wall guy should know how to fix a putting green and that if he didn't know should have called a company to fix it and charge us more! Jesus ended up sending someone over to "fix" the putting green not without hearing grief from him. He later texted us that the exterior wall guy was stupid and didn't have to dig up as much as he did. Then asked us again if we were happy with his work after we already told him 3x that we were. The touch up of the putting green was horrible. There are bumps along the side. His worker didn't bother to even pack the material underneath to make it smooth again. We are currently finding someone else to complete the landscaping of our backyard as we will not be using his service nor recommending his service to anyone due to his extreme lack of client respect. If you want someone to do a good job, but to treat you like **** after paying thousands of dollars, this is the guy for you. He lost a $4,000 job to complete our backyard over $150 and his unprofessional badmouthing.
    - Marika K.
  • F

    I was charged $125 for an estimate to replace a section of sewer pipe.

    Out of several other plumber's estimates, this was the only one that charged a fee for this.

    When I called back less than 5 months later to have the work done, I was treated over

    the phone very unprofessionally and told that the estimator did not work there anymore,

    and that the estimate was only good for 30 days.  There was nothing on the estimate

    that said that.  I was told he used an old form. After I complained, I was offered another free estimate, but I did not

    feel comfortable doing anything with this company.  They should have just refunded my money.

    - Lenora A.
  • A
    Modern Pool Works
    He did a wonderful job.  It took longer than he thought, and he had rented the equipment to get rid of the boulder, but he didn't charge us more than his quote, even though he had to pay to rent the equipment for a longer time. The wall looks beautiful, and there's no paint peeling off or anything else. It's a beautiful space back there and I've had no issues with it. We thought his prices was very reasonable. We wanted something extra done when he was halfway through the work, and he had no problem doing that, and his price for the additional work was good.
    - Penny M.
  • A
    Eastlake Plumbing, Inc.
    I got an estimate during escrow of the purchase of my older home in La Mesa.  I knew the plumbing had issues, and wanted to replace the 70+ year old cast iron pipes under the house.  In addition, camera work had revealed root intrusion in the sewer pipe connecting me to the city sewer.  I got the estimate from eastlake and felt that it was very reasonable (not cheap, but reasonable for the amount of work!).
    I was going on vacation and authorized the work to be done in my absence.  They kept me informed via emails and text pictures and even completed the work prior to the promised date.  The work appears very well done and there have been no problems.  All waste materials were removed and my lawn was even restored to its former condition.
    This company is very professional and very accomodating.  I wouldn't hesitate to call them again.
    - Steven A.
  • C
    Ideal Plumbing Heating Air Electrical Inc
    Sewer line plugged up, called Ideal they came out and cleared the line. The sewer plugged up one week later. Initially we were told it was under the one month warranty but when they came out they did not honor the warranty or accept the $20 dollar coupon. The ine plugged up again two weeks later, they came out a third time and cleared it a third time, suggested camera inspection. This was done, still no warranty. The technicians were professional however, our total cost to clear the line was over $900.
    - Steven G.
  • A
    Bill Howe Plumbing, Heating & Air Conditioning Inc
    We have dealt with about half a dozen plumbers in the past 10 years and were always a little disappointed, with either work or when the work was done well with the expense. But when Bill Howe's crew came over we were pleasantly surprised. They are extremely professional. They have up-to-date equipment and they did not charge for using the camera to inspect our pipes and give an estimate (we paid another plumber over $300 for same camera evaluation - but with older, not so great equipment). Bill Howe came in more than $1000 below the other estimate. The staff were here for 3 days working on the sewer line until it was right. They expected the job to be one day but ended up being 3 days (through no fault of the workers). They were not satisfied with how the liner met up with the PVC so they came back and added more liner. Every time they ran across a problem that extended the project they explained in detail what needed to be done and also explained that there would be no extra charge. In the end they showed us the fully lined pipe and stayed exactly within their bid. It's s nice to find plumbers you can count on and with reasonable prices!
    - Amy H.
  • C
    D E Contreras Construction
    I will start off with the patio is beautiful, all services were done according to contract and within the given timeframe. My problem with company was lack of communication on their behalf when work stopped for 5-6 days at a time. This happened on two occasions. Each time I had to call or email to see what the hold up was, when a simple phone call from the company would have remedied the situation. I was finally given a day/time that work would resume and both times workers never showed. My front and back yard grass started dying because my sprinkler system was affected by the work. I absolutely loved the finished product, and it was worth the money, but the lack of communication would make me hesitant to use them again. When workers are promised on a certain date/time, then they should be there or a phone call to reschedule should be placed. Having to guess at what's going on is not what a customer should expect.
    - April D.
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Drain Pipe Contractors in La Mesa

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