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Countertop Installation reviews in La Mesa

  • A
    Superior Kitchen & Bath, Inc.
    Quality of Work: All of the subcontractors employed (tile work, granite and quartz countertop, electrical, plumbing, wood flooring, cabinet shop, interior design) were of top quality, making sure they kept to schedule and answered any questions we had. Kitchen layout and cabinets: We upgraded to beautiful walnut cabinets and we���re glad we did. They add an extra warmth and beauty to the kitchen. They are custom designed, so we got the vertical dividers, spice rack, under-cabinet drawers, trash and recycle bin pull-outs that make life more convenient for aging-in-place. The quality of the cabinet work is outstanding, both inside and out. They look like fine furniture. No funny little misfits that can happen even with the best factory ���stock cabinets���; they are never quite the dimensions you need. The layout allowed for a longer island with more counter space than we had and more clearance was gained by having a counter-depth refrigerator. To make up for less room for veggies, a Sub-Zero 2-drawer refrigerator was installed. Tile Work: These subcontractors worked extra hard to meet schedule, working into the evenings sometimes. (with our permission) The work involved tearing out a roman tub and replacing with an at-grade shower with no step-over dam and no shower door, so the exact slope of the shower floor was very critical so that the water would flow into the drain and not out onto the rest of the shower room. Plumbing: While the roman tub was being jack-hammered out, a leak was detected in the cold water line. After a leak-detector company found the location of the leak, the job site supervisor and plumber were able to facilitate a workaround by tapping into the cold water line in the master bath. Unfortunately this workaround eventually prevented cold water from going to the kitchen sink. Another workaround was put in place, where the outside water line was tapped into, a line run underneath the outside countertop and back into and under the kitchen sink. These workarounds only set the schedule back slightly. Scheduling: The office supervisor issued a work schedule each week showing us what activities were going to be accomplished each day. If someone didn���t come when expected, she was very responsive to our calls to find out why that particular contractor was unable to show that day and she always got back with me that same day, so I knew why. We never felt ���abandoned���. Granite and quartz slabs: The Superior Crew didn���t blink an eye when we discovered the incorrect size of quartz slab was being installed. They simply fixed the error at their considerable cost. This didn���t really cause an overall schedule impact because other tasks were being accomplished while waiting for the correct size slab. Interior Design: With 10 hours of an interior designer���s time included in the contract price, we were able to cut through hours of agonizing over tile choices. Our interior designer helped us make choices so that various aspects of the design were not competing with each other, like choosing a kitchen floor tile that did not compete with the granite on the island. The interior designer put together all of our choices, including grout colors, into a Google spreadsheet which helped guide the tilers and wood flooring folks. Wood Flooring: These subcontractors did an outstanding job in, first, leveling the floors so that there will be no future warpage, and second, in their attention to detail. They took their time on the more complex parts of the flooring, like where steps and vertical surfaces needed to be wood covered. The supervisor came back later to inspect their work, inform us of how to care for our new floors, issuing us a Bona cleaning kit, and lots of good advice. Electrical: All of our lighting choices were implemented the way we wanted, with lots of choices, depending on what task is happening in the kitchen: eating at the kitchen table, or preparing meals or washing dishes. They also came back to troubleshoot wiring for our telephone answering machine. Painting: This subcontractor put in lots of time, both in making sure that the surface texture was added properly, ensuring that a 10-ft plus shaft to a ceiling skylight was skip-troweled and painted, and that any missed areas were touched up. They made sure to match the existing woodwork so that we didn���t have to get the woodwork in the entire house redone. They came back as part of the end-of-the-project punch list work and made sure that every little detail was the way we wanted. Details, details, details: Finally at the end of the project, we listed anything we wanted fixed in a ���punch list���: grout needing more fill, new door in kitchen installed with a more stable base and grout rather than vinyl on the inside, paint touch-ups, wall gouges needing fill and paint. All of this was done over a period of several days until we got exactly what we asked for. Follow up: Superior Kitchen & Bath considers its clients as part of their ���family��� and has helped us with a problem we experienced after the remodel was complete. The office supervisor helped me locate ��� along with the helpful personnel at Ferguson ��� a microwave that would fit into the existing cut-out in our new cabinets. And their personnel will help install it! Above and beyond the call of duty. Kudos to all of the personnel at Superior Kitchen and Bath. I have already recommended them to our friends who are about to embark on a master bath remodel.
    - Nancy J.
  • A
    California Countertop Inc
    It went very well. They couldn't provide their in house plumbing services at the time for a very timely install so they used an outside source. The outside source didn't perform as expected. California counter tops was notified and they corrected the situation promptly. I had a very good discussion with the project manager about the overall project and the concerns I had with the install team, she was aware of and were "working out the kinks." I simply had concerns due to the fact that I was also in the remodeling business and I wanted to point out to her things that could make the install team become more efficient and to receive an outstanding customer review.
    - dean j.
  • A
    Superior Kitchen & Bath, Inc.
    The project went fine. Tom, Lisa and Brittany are excellent to work with. They are professional and responsive to our questions and any concerns that we had. The contractors were always polite, friendly and punctual. Manny, the project manager was on top of the project at all times. My husband, who works in the industry had some concerns about a few grout lines around the tub, but Manny had the crew there within hours to make very minor corrections. Lisa's input regarding color coordination, counter top finish edges and cabinet handles was on point. She convinced me to change from all white decor to mauve base cabinets--I must admit I absolutely love them. We would not hesitate to recommend Superior K&B to our friends and relatives and we will most definitely use them in the future for other projects.
    - beverly E.
  • A
    The Groutsmith
    I love this company.  After Bill Howe Plumbing and Restoration Services ruined the grout with their painting, in my newly remodeled bathroom, I called the Groutsmith.  Both Jan and Dave were very helpful and knowledgeable.  They told me what to expect, and what they were able to accomplish for me.  The workers showed up exactly on time.  They were very polite, respectful, and professional.  One of the workers told me he loved what he did for a living.  How often do you hear that?  I will definitely use them again in the future.  A great experience from begining to end.
    - Patricia B.
  • A
    Lars Remodeling & Design
    Brandon is a guy of the utmost integrity, and as a bonus, he's a veritable library of useless movie quotes.  He and the rest of our team made the long, arduous process of remodeling completely bearable.  You might get a cheaper quote from someone else, but you won't get better service.  Given the nightmares we've heard from others whose contractors have bailed on them toward the end of their projects, we considered going with a reputable contractor a no-brainer.  When people walk into our newly remodeled house, they are blown away.  Everyone says the same thing: "It's like a whole new house."  We agree.  Thanks, Lars!
    - LISA K.
  • A
    Excel Stone and Tile Care

    I can't say enough of how pleased I was with the service that Excel Stone & Tile care provided.  Tony and Sandra were professional from beginning to end. When Tony provided his initial estimate, it was higher than other estimates, but you really get what you pay for with his team.  His knowledge of the different types of stone that he would be caring for was more than evident.  It was a learning experience working with him.  Sandra helped to schedule the work so it didn't interfere with the other projects in the house.  They also provided proper cleaning instructions to include in our contract with future renters.  They repaired holes in the Travertine fireplace to the point that it is barely noticeable.  They restored the "Wow" factor back into an old house.  We would definitely use them again. 

    - Kevin L.
  • A
    Mr. D's Painting and Construction Services
    WOW is all I can say. I love my kitchen. Don Martin is a joy, Ruben is an artist the rest of the crew were like family at the end of the construction. I left for work in the morning when I came home all that was left of my old kitchen were the wall studs. Dons crew repaired and rerouted the plumbing and electricity. They re ran the gas lines that had been converted to electricity in the 70's. Don was infinitely patient with the trouble I had visualizing what I wanted. "It's not done yet" was his response when I couldn't see the finished project in my mind. I went with all the suggestions of companies he suggested for cabinets, granite and flooring. I have custom maple cabinets, granite counters, bamboo flooring, can lighting in ceiling, crown moulding in dining area and living room.
    The first thing the crew did was put down protection on my porch and floors where they were going to walk. When they left every day, they cleaned up. The finish work is really nice, if something was not to Rueben's standard he redid himself. The only delays in construction were caused by me and my trouble with decisions. Don did not flinch with any of my add on ideas and requests.
    I suggest gathering pictures of kitchens that you like. Colors, styles, textures..... Show them to Don and he can make it happen. Don invited us to his home to see what he had done to his kitchen. That really was a big help.
    The cost of the project was way less than one of the big companies. Don is transparent and honest, will tell you if your ideas are feasible with the budget you have. He will work with you to get you where you want to go. I will definitely use him again for more projects.
    - marguerite e.
  • A
    Three r Builders
    Our project started out as a bump-out of our family room to bring a small covered patio with the house footprint, new kitchen counters, and the installation of a garden window over the kitchen sink. We used Angie?s List to find contractors, and two came out to give us estimates.  Their quotes were very close but we chose Three R Builders because Hugh, the owner, was easy to talk to, did not try to expand our project, listened attentively to our concerns, and was a little lower in costs than the other contractor.  
    While our initial project was small, it evolved and expanded as remodeling projects tend to, though 100% at our request.   In fact, Hugh tried to keep our dreams and desires in check because he remembered our initial cost concerns.   However, we saw that new countertop would make our cabinets look old (and some were water damaged). Replacing is not much more than re-facing, and if we were going to do that we might as well reconfigure the kitchen to our liking.  But that meant we?d have to replace the tile floor that went through the kitchen into the casual dining area (and also matched that in the entryway), replace some appliances, install new plumbing (you can see where this is going?).
    So, in the end, we ended up not only bringing the covered patio into the family room, but installing new cabinets, counter, lighting, some new appliances, new tile in the about half of the downstairs floor.  The job required concrete work, framing, electrical, plumbing, drywall, kitchen cabinets, tile flooring, and wood trim.  All of the scope creep was our doing - Hugh actually tried to restrain us, as well as offering to curtail the work while we dealt with a job loss.  While it cost a lot more than our original target, we are extremely happy with the transformation of our living spaces. 
    Hugh, his son Max, and his specialty subcontractors all have done a terrific job.   They were professional, skilled, and listened to us even though we can be very particular and we suspect we were not the easiest clients.   Hugh is attentive to detail and a great communicator.  He kept us informed of progress, issues, timetable, and costs, which were always reasonable.   We can wholeheartedly recommend him for your remodel.
    - Susan L.
  • F
    Superior Kitchen & Bath, Inc.
    The ceiling was never correctly installed and was off by varying amounts throughout the kitchen which mean that the gap between the cabinets and the ceiling was noticeably large in some areas. The efforts to correct his, installing a product between the ceiling and cabinets soon cracked. The kitchen cabinets were not the correct measurement and had to be rebuilt several times. We had been promised that the cabinet for the oven would be rebuilt as we had hoped but this was never done. We did accept the rebuilt cabinet after several weeks delay. The contractor had been sent the specifications of the appliances but the refrigerator did not fit and its door hit the stove-top island. This required that it be replaced but SBK did pay for the restocking fee. When the cabinet makers and granite counter top installers installed the cabinets and counter tops, the cabinet wood was scratched in many places. SBK promised to take care of this but never to our satisfaction. SBK repeatedly told us that 1) they would repair all damages--some were including the crown molding 2) our expectations were unrealistic. When the powder room plumbing was redone, some type of glue or black product remained on the tile floor. Both SBK and I worked to remove it but it never was. We hired a professional tile cleaner to remove the spots at our own expense. The contract required that SBK clean up the construction site at the end of each day--we lived in the home throughout much of the work--this was never done. We added to the contract by requesting the doors to the powder room and master bedrooms be replaced. The wood on the new doors was cracked when the hardware was installed. The vent for the dish washer was installed crooked. SBK was never able to correct this. The paint and plaster repair had to be redone multiple times because they used the wrong paint and failed to match the texture of the wall board. The entire project took two months longer than promised. We agreed not to sue them for poor workmanship if the final payment was forgiven. While SBK got the better end of the deal we will honor our agreement at not hold SBK liable for the poor workmanship.
  • A
    Alpha Handyman
    After contacting several handyman listings on Angie's list Fred was the only one that called us back.  He gave is a bid we were happy with and started the work.  He was on time and his helper Pete was excellent at everything he did, even when problems arose.  He was honest and fair and worth every penny we spent.  We would not hesitate to hire him again or recommend him to friends.
    - Karen W.
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Countertop Kitchen Installers in La Mesa

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