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Auto Body Repair reviews in La Mesa

  • A
    My experience with Carrillo & Sons was more than highly satisfying; I found myself admiring their operation. They were exemplary in everything they did. The estimate, quality of work, respect for my time, punctuality and communication were first-rate. They did what they said they were going to do, on time, and skillfully. Professional all the way. Regarding paperwork, they crossed every t and dotted every i, and clearly explained their policies and warranties, etc. Salesperson Giovanna was especially pleasant and well-informed and kept me advised every step of the way. No one likes to have body repairs done, but if you have to, I highly recommend Carrillo & Sons.
    - FRANK A.
  • B
    They did good work and were professional. I decided not to spend that money. I am trying to sell that car. I was advised by an automobile man not to spend the money because of the millage that is on it. It didn't take much time to get the quote, it was direct and get to the point. They were able to surmise what was going on and it was an efficient meeting. They knew what they had to have and they knew what it would take to do it. They also gave me some information about maybe a previous repair that I had not been aware of. They were right. They were reasonably priced. I could find places that charged higher but I don't know that I could find anybody lower. They also told me that they had a warrantee as long as the car is so if something goes wrong in the future.
    - Tom D.
  • A
    I took the car to three shops to get an estimate. The first shop didn't know how to remove trim to gain access to the rust. The second, highly recommended, wasn't interested in the job, not a big enough dollar value in the work.
    Kyle, at Sid's Auto Body, knew exactly what needed to be done. There were some nuts on the inside of the car that needed to be removed to get the exterior trim off. After talking to him I gained a confidence that they would do a proper job.
    They completed the job as scheduled. It looked lovely. My 9 year old car was restored, and now looks like new.
    The plastic bumper was sent out to a specialist for repair. This was a fixed cost that Sid's had no control over. This added to the total cost, but it was my choice to also have the bumper repaired.
    - Betty K.
  • F
    The Dent Is Worse After Repair ��� Chipped the Paint and Left Six New Dent Marks. After Dent Time worked on my car, it is now worse than before. Dent Time chipped the paint and left six new dent marks. I appreciate that the guy who came out told me that he could not get the dent to look the same as new, and that���s when I asked him if him working on the dent could make it worse. He told me that he would not damage the car further, if anything the dent would look better. I agreed for him to work on it as long as there was no additional damage. And just to be safe, I confirmed with him two more times that he will not make it worse, and he assured me both times that he would not make it worse. A few minutes later, his round tool he used for tapping the dent from the inside left six round dents and chipped the paint. He then tried to fix the new dent marks from the outside of the car, but it didn���t work. He then recommended another guy at his company who could do body work with bondo and repaint the quarter panel for $600. I asked him how he thinks that the dent is now better than before, and he told me that his body work guy now has to use less bondo. Are you kidding me!? Was the plan to create damage to up-sell me on the body work?
    Hoping to resolve the problem, I took pictures and sent them to Myke, Dent Time manager. Once again, Myke told me that they can fix the problem for $600. Myke defended his guy by saying that he told me that he could not fix the dent as before. Yes, but his guy never told me that he might damage my car worse. If anybody would���ve told me that the car might be damaged worse afterwards, then I would have not had them work on it.
    - Radu A.
  • A
    I was referred by Geico - they have a new one stop shop - claims adjuster, body shop and they partner with Enterprise Rent-a-Car. So I showed up, dropped off my car, got the rental and it was done on-time. Work looked good and has a lifetime warranty. Because this was new, there was a delay as I had asked for an upgrade in the car rental and all factory parts. This was a little hiccup but they had been only running the program 2 days. Body shop did a great job.
    - DUNCAN M.
  • A
    I am impressed as you can't even tell were the scratches and dings were. They matched the paint perfectly. I got several estimates on the repair cost. They came in under everyone else and did a fantastic job. They got right to it and were very professional.
    - DAVID F.
  • A
    Perfectly. They did what they said they would do, on time, with high quality.
    - FRANK A.
  • B
    - Mac F.
  • A
    On time, called beforehand and also buffed out an additional scratch
    - Daniel R.
  • A
    I dropped it off at around 10 am on a Monday and picked it up around 3 pm the following Monday.
    - Lori K.
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Auto Body Shops in La Mesa

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