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House Cleaning reviews in La Crescenta

  • A
    Elisa���s Cleaning Services
    We hired them to do a deep cleaning of kitchen and bathroom and living room. They went above and beyond. The kitchen and bathroom were cleaner than what they were when we moved into the house 9 years ago. They did an amazing job and we would definitely hire them again.
    - Chris W.
  • A
    Letty's Cleaning
    She did an amazing job. On time, friendly and hard working. I have used other cleaning companies and they didnt do half as good of a job. My house looks so good! I feel comfortable when people stop by now or if I'm having a party and need the home prepped she is so helpful.
    - Mere M.
  • A
    Elisa���s Cleaning Services
    We needed a post-construction clean-up of our new home. We have high ceilings, big and high windows. There was dust everywhere on walls, ceilings, etc. Elisa was very professional. She came over to give me an estimate, and after I scheduled a day, she sent me a confirmation the night before. She was punctual and I am very happy with the end result. She walked with me and let me inspect their work at the end. I will definitely recommend her and her team as they work very well, are reasonably priced, and very pleasant to work with. Will be hiring them again for more clean-up.
    - Brian P.
  • A
    Clean Nest
    I sent an inquiry in the eve, past normal business hours, and received a response & a quote that night. They were able to come right after the holiday weekend. The owner himself, Neils, came to do the service & he was very friendly & knowledgeable. He was able to clean the piece thoroughly & in a timely manner, didn't leave any kind of a mess behind. It was a very pleasant experience. The following day, I received a customer service follow up phone call, which I really appreciated. I will definitely be using this service again & recommending them to friends.
    - Cindy L.
  • A
    J's Maids
    I have tried other providers in the past and have not been satisfied. They either took too long to complete the work, charged too little per hour and had constant turnover or would be unable to follow simple directions.

    J's Maids are professional, punctual, and perfectionists! I trust them to come to my home while we are at work. I always look forward to coming home on those days to my super clean house! They spend about four hours and clean everything I can see.

    They won't move items on shelves or cases so they just dust around them. That is my only and quot;complaintand quot; but it also reduces the chance of items getting broken or misplaced. If I clean a shelf off it sparkles when I get home.

    - Michelle S.
  • D
    However, they were clearly not professional house cleaners. Some areas and things were cleaned thoroughly (staircase/banisters, family room, guest bathroom, and stove), other areas were only half cleaned (kitchen, dining room and front room), with furniture moved and not put back.
    - deborah c.
  • A
    Clean Palace Housekeeping
    Judy was very quick to respond to my phone call and gave me an estimate very quickly. We scheduled a cleaning for the following week and her employee arrived on time. My house received a very detailed cleaning and looked great. I also contracted her to assist me with party clean up and I don't know what I would have done without them. I absolutely recommend this company as they are very thorough and reasonably priced. I am extremely picky, as I'm sure most people are with their homes and I had no complaints. Do not hesitate to try them.
    - liz h.
  • A
    KisClean Non-Toxic Cleaning Services & Products
    KIS Cleaners did a very fine job cleaning our home. They cleaned, organized, buffed, and polished our entire home including an enclosed outdoor patio. We were extremely satisfied with their service and we are definitely going to use them again.
    - Deborah P.
  • A
    J's Maids
    They are excellent. They are prompt in their arrival, provide us a good window and are very flexible in scheduling their time. We have tried other services before and they are in the middle of the road when it comes to value. They are very efficient, bring multiple people out and try to get out as quickly as possible.
    - Victor K.
  • B
    Hello Clean
    Regina was hired because we tried to schedule this cleaning only 2 days in advance and she was the only one available. Regina is professional on the phone, and there were emphatic assurances that we would be happy. We were a little worried that she had only A and F ratings on this list, the F's for her being a no-show. That never happened to us. She always responded within several hours, if not sooner. However, her schedule does seem a bit crammed. She offered to come in at 7pm one night (not realistic to clean in darkness though), and ended up coming 7am on Saturday instead, though she herself would not be present. However, she assured us that her crew, headed by her sister, was very professional, etc. Much of the agreement about what would be done happened over text. She came in one day at 7am'ish to give an estimate. I tried to meet her there, but she had already blown through and left, telling the painter at the house that the job would be really easy. After all, she was used to hoarders. At the last minute, she agreed to also clean the garage floor for an additional fee. The total for our 4-BR house + garage was $415.
    Regina's crew showed up a little late (but texted to say so), and left around 3:30pm. While doing the walk through, I focused on the blinds and definitely found blinds that were still dirty in the master bathroom and kitchen, and it seemed like the family room wasn't dusted. Her sister (who did the walk through with us) apologized and agreed that the job hadn't been properly finished. She ended up coming back and putting in another 1.5 hours of work by herself. Even then, I still felt like they weren't as thorough as could be. They set a really high expectation, and I was really expecting there to be NO DUST anywhere. When I talked about it with my painter that I was a little disappointment, he hypothesized that maybe because she's used to hoarder houses, anything is a major improvement. When starting with a newly-painted, newly-finished house, the bar is much higher.
    At one point (before the walk through with her sister), Regina called herself and asked how things were, and I said things were great. I never gave her this feedback, though her sister Elaine knows they missed stuff.
    I rated Regina a B. She got 90% of the stuff, but I was expecting 100%, especially after her repeatedly assurances that we would be pleased. Part of the problem was that we conducted too much business by text. In retrospect, if I had scoped the problem more carefully and made it really clear that I cared about the wood floor dust more than anything else, her team might have focused on that and done a better job. Instead, the job ended up including too much, and everything wasn't done to a high standard.
    I also wonder whether the quality would have improved if she were at the house herself.

    - Umaa R.
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Home Cleaning Services in La Crescenta

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