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Auto Repair reviews in Kensington

  • B
    Nippon European Motors
    I thought their price was pretty average. It’s right in the ballpark of what I would have been charged with anybody else. It met my expectations as far as cost goes. I haven’t had any problems with my vehicle.
    - Kevin W E.
  • A
    It was excellent. Summer it was heavy in the drought, and they took dead branches in the redwood trees, and also treated the trees with an vitamin concoction. They bounced back beautifully. It was an two day operation. They came to prune one day, and treated the trees the next day. They know their stuff. They are an certified arborist. The health of my tree were at stake. The arborist knew what he was talking about.
    - Ann R.
  • A
    They are excellent. Extremely good to use. Rates are reasonable, work is excellent, advice is excellent. I can really rely on them. They don't charge as much as dealers do, and they are very high on the honesty scale. Very trustworthy. My dashboard light was on, came in, and in three minutes was done. They did not charge me.Very honest  company, if they can't do it, they will let you know.
    - Ann R.
  • A
    The Model Garage, Inc
    Fantastic. Amazing.  I am a new client (for a 2005 XC Volvo).  I called Model Garage in a panic on a Monday morning
    for help re my engine light on and scary potential of my car dying on the freeway
    (twice on 580 driving at 70 mph - it semed that there was not enough gas flowing to engine and the car
    simply paused as if it was going to shut down).  Bruce said bring it in, no guarantee
    they could fix it this day as they were super busy but would definitely look at it next
    day.  2 hours later Bruce called to say they think they have isolated the problem, 
    replaced fuel pump and I could pick up early afternoon!  They are definitely my new go-to Volvo
    service providers!
    - Linda K.
  • F
    Autocom Nissan of Concord
    On 8/21/2016 my wife and I purchased a new Nissan Maxima with the typical 3 year/36,000 mile warranty from the Autocom Nissan facility in Oakland, California. Since we are seniors and wanted to avoid unanticipated expenses while we were thousands of miles from home, we purchased an extended warranty for an extra $2,985. Our regular mechanic told us the battery was defective and that Autocom Nissan should replace it under warranty. Autocom Nissan said it was fine so we had to buy a new battery. Our passenger power seat worked only intermittently so Autocom Nissan took the seat out and disassembled it. They blamed the problem on the seat covers we had installed and tried to charge us $500 for a warranty repair. We took the disassembled seat to the place where the seat covers were installed. The seat upholsters said that our seat problem is very common and is almost always remedied in under 5 minutes without disassembling the seat. They charged us $100 for reassembling the seat and installing it back into the car. There was also a clicking sound coming from the front end. Autocom Nissan diagnosed the problem as a failing wheel bearing and said the sealed wheel bearing unit had to be replaced. Autocom Nissan then called to say that Nissan the manufacturer would only pay for them to break open the sealed wheel bearing and lubricate the bearings so we wouldn���t be annoyed by the ���clicking sound.��� Autocom Nissan assumed we wouldn���t realize that the sound was a symptom of a larger problem. A dead battery is a pain. An on again off again power seat is annoying. But a defective wheel bearing is life or death. Responding to our initial email, Autocom Nissan General Manager Andress Sharza pretended that he was ���new��� so that he couldn���t be responsible for the representations that former salespeople made when the warranties were purchased: ���I cannot say what happened at the time of your purchase or what the salespeople said.��� In fact, we discovered that he was the sales manager during the time of the sale; moreover, the representations have nothing to do with Autocom Nissan���s refusal to honor our warranty since these problems are universally covered. In 2 emails Mr. Sharza never challenged the facts of our complaint. In the first email he admits ���you got the best warranty we offer,��� while in the second he suggests we have no warranty: ���I can try to assist you in some partial repair cost.��� Clearly from the email exchange Mr. Garza has no intention of honoring our original warranty so, if our dealership won���t honor our warranty, we have no warranty. And even if he would change his mind, this dealership is too incompetent to remedy the simplest problem.
    - s o.
  • B
    I guess I’m satisfied because I keep going there. They used to be the authorized Volvo people in Berkley but they are not that anymore. I think their prices are on the upside but I go to them partly because it’s convenient and they will ferry back home again if you leave your car. So it’s mostly convenience. They are good.
    - Elizabeth W.
  • A
    Bavarian Auto Works
    We take our 11 year old BMW to them, and the car runs perfectly all the time. They give us a loaner car to use during the day while they are working on it. We highly recommend it. We last took our BMW there 6 months ago, and we take it again tomorrow. I thought the price was reasonable, it wasn't cheap but it was as expensive as the dealer. The quality of work is good, they have fixed the smallest of things.
    - Elaine C.
  • C
    Friendly, seemed knowledgeable, was verbally given an "estimate" on the phone that was significantly less than when I got there. I chose Dana Meyer based on good Yelp reviews, but I still cannot get over the cost. Generally OK/average experience.
    - Kevin R.
  • A
    Since they are a smaller company, they give individual service. Everything has been great and I really like their service. Their prices are reasonable. Scheduling is easy and I do not have to wait long to get my car back usually.
    - GERRY W.
  • A
    What really impressed me about Dana Meyer Auto Care was they very cautious before completely diagnosing the problem. They have a great reputation around the area and does not give you any non sense. I did not have to wait long to get my car back, it was an emergency situation and I was able to get my car back within several days. I have not had any problems with my car since.  They also have a convenient location to me.
    - Donna M.
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Auto Repair Shops in Kensington

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