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Transportation reviews in Irvine

  • A
    Look! Great Service, Great Local Owner, first time user.  (disregard the message, when you click on "Message Business" showing a delay of 4 hrs to answer a text message, that is incorrect, Owner Dave responds to text your messages ASAP!) In my case I called directly to Dave, and a few mins later he was at my home picking me up. 
    His Taxi business the ONLY ONE that had a consistent 5 Star Reviews from client-riders, and figuring out that the Yelp Message was WRONG!, I called him , Dave answered , was very professional sounding over the cell phone and very attentive to my request, with a "I'll Be There Right Away-Traffic Permitting"  I like that, especially the concern for traffic safety.    
    Upon arrival, his car is very clean, inside and out.  Dave, professional looking and friendly. Dave-DT Taxi Service has a personal knowledge of all things Orange County, but is equipped with the latest Map Direction GPS Software. 
    DT Taxi Service, got me to my destination in a reasonable time and I thought he charged a fair to good price for service.  
    Yes, I would use DT Taxi Service again.
    - BOB M.
  • A
    RapidShuttle provides private and direct transportation to and from airports, cruise ship harbors and point2point. I was introduce to them about 3 years ago by my company (they are the official transportation providers for us), and since then I have been using them not only for business traveling, but as well for personal. They have very courteous and professional staff, very prompt drivers and clean vehicles.
    - paulo P.
  • F
    Paid this company in advance for transportation to and from LAX. They took us to the airport for the outbound flight satisfactorily but when we arrived home a few weeks later after an exhausting 11 hour flight they were nowhere to be found. When we called them they said  "sorry, your plane was 45 minutes late and the driver had another assignment and couldn't wait". Said they could have another van there in 1 hour and 45 minutes. We said we'd rather cancel and get a refund and they said that's fine. They even sent a confirmation of the refund intention by Email. Two weeks later no refund and only statements like "it takes up to 5 business days to process". In summary, the company is unreliable and unprofessional!
    - wayne e.
  • A
    We originally used White Rose in Orange for my oldest daughter's 21st birthday. When her younger sister needed a limo for prom, I enthusiastically went back to White Rose. I made the first contact to check on pricing and availability. After that, my daughter worked with Mike at White Rose via phone and email. They are very professional and easy to work with, and my daughter was thrilled with the how nice they were to her.
    Once she had figured out the details, I worked with Mike at WR to finalize the reservation details, and make the deposit. Scott, the driver, showed up on time, reviewed the terms and behavior expectations with me first, and then repeated everything with my daughter, letting her take the lead on the limo contract. All the passengers signed onto the limo, and he reviewed safety and behavior with them. Scott was very professional: he earned the respect of the teens.
    At the end of the evening, they all came off the limo very happy (though tired from the dance!). And their parents were thrilled that they weren't driving to and from Prom, with all the risks that presents.
    I don't know how their pricing compares, but its seems to be a fair price for the Top Notch service! I'll definitely use them again.

    - Laurie U.
  • A
    Gary, our driver, was incredibly professional, on time, and greeted us in a very personable way. We immediately felt comfortable with him and enjoyed our conversations while en route. He allowed us private time while my wife and I discussed trip planning, and was thoroughly engaged in conversation when we talked directly with him. Not only will we use the service again, we will ask for Gary again.
    - Wendy B.
  • A
    Star Style Limousine has really good party buses. They drove us in our own time. They were professional. I have kids and I want to make sure that the people who drive them around are good people; the kids, like proms.  They're really good. I didn't have complaints.
    - nonna m.
  • A
    I bought with American Travel Planners and since day one I was a little sceptical. At first I gave them some request for places I knew to be extremely hard to get (Downtown manhattan, Hawaii, Etc) but every time the savings were exactly as promised. Since then my wife and I went to Las Vegas and stayed at the Cancun Resort that they offer on the instant getaways page. the entire week was less than 500 bucks and it really helped us put some extra money on black :) We love this company!e
    - Christian W.
  • D
    I chose Bon Voyage Transportation because they had the most positive reviews on the web, despite the fact that they had the fewest number of reviews.   Sam, the owner, seemed reasonable and reassuring when I called for reservations.  I told him there would be six adults and we were flying international.  I wanted to make certain that the van we were reserving would have enough room for luggages because we are allowed 3 per person for a total of 18 pieces.  We were volunteers on a mission and brought along 6 medium-sized boxes filled with old clothes and stuffed animals to be donated.  The driver showed up on time.  Immediately, upon arrival, the driver came out of his van yelling about how he was never told of the boxes, that they would not fit in the van along with the rest of the luggages, and that I deliberately "lied" to Sam when I made the reservations because I never mentioned that there would be boxes.  True, I did not specifically state that there would be boxes - the thought never even crossed my mind because the total number of pieces were still 18,  including the luggages.  The driver demanded to be paid another $40, in addition to the originally quoted price of $110 in order to make the pieces "fit."   The attitude of the driver was one of incredible rudeness and something I had never experienced before, especially in a service industry as this.  The boxes and the luggages did fit despite the ranting and raving from the driver.  When we arrived at LAX, I not only paid the additional $40 but also tipped him $20 in hopes of "shaming" him into behaving better the next time.  To my disappointment, the same driver showed up again to pick us up upon our return.  Even after the undeserved tip he received previously, he was still inexplicably rude and we rode home in silence from the airport.  Once we got to our house, I tipped him $10, to which he managed to utter "thank you" - the only words he ever said the entire trip.  I will never use Bon Voyage Transportation again and would never recommend them to friends or family.   In a service industry such as this, there is no room for this type of inappropriate behavior/verbal abuse, especially when airport transportation services are a dime a dozen and the consumers have more than plenty to choose from.
    - anh p.
  • A
    She is really nice. She is patient and informative. She is just a pleasure to do business with. She would be the reason that you would want to talk to a live travel agent person compared to just using the person. When things go wrong in travel, they go really wrong. It's nice to have that protection from their company. It was just a pleasure to do business with her. We are still seeing her because we aren't completely done with our travel itinerary. She has that computer that travel agents can use to find the cheapest fares. We also have AAA roadside service. The travel is just a benefit.
    - BOB M.
  • A
    We were picked up by the owner of the company, Alex, on time and transported to LAX without any problems.  We have used Lotus Transportation for over a year now and have received excellent service each time. Alex and all his drivers are polite, on time and very reliable. Lotus Transportation's fleet is pristine: very well maintained and clean. They also offer luxury services in Town Cars and shuttle vans for larger groups. Their prices are very affordable and they pride themselves on providing direct (no stopping! or waiting) service for the best prices around. Their customer service is excellent and I would highly recommend their services, either for airport transportation and/or special events.
    - COLLIN W.
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Transportation Services in Irvine

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