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  • To deal with the torn tendon, Dr. Forman explained how to avoid surgery (even though he is a surgeon!). He recommended the Platelet-Rich Plasma (PRP) treatment and follow up physical therapy. The PRP treatment is working pretty well as I can now walk normally. Also, he is a nice man who takes time to explain things. If I weren't moving out of California, he would forever be my go-to doctor for any feet problems.
    - Joseph V.
  • She took over the practice when my former doctor retired so I've been going to her for about 67 years now.  I really like her.  My former was a man but I'm really glad to have a woman doctor at my age.  She's very, very good as a partner.  At the time she took over I was under another insurance.  At the time she took over I got assigned to her partner.  The first visit I had; I had with Dr. Soliman and the second visit I had was with her partner.  I just called the insurance company I told them I don't like the partner.  I don't want to be assigned to her; I want to be with Dr. Soliman and they switched me.  I really, really like her.  They're all very professional and very good.  She has a very upfront person.  She'll call you about the result and gets back to make sure you're always kept into something.  It's a very well-run office.  She builds my medical insurance so I don't have to pay for anything.
    - Susan T.
  • Childbirth. One of the most wonderful moments of life. For most people, it's a day they'll remember for rest of their lives. Unfortunately for us, it was a nightmare that we try every day to forget.
    It all started roughly 11 months ago. We went to see Dr. Mercedes Sayago in Newport Beach, CA after reading some positive reviews on Yelp (her practice is called Newport Beach Women's Wellness Center). She was nice and seemed caring. She explained to us how she tries so hard not to miss any of her patients deliveries. We were sold. If only we knew it was a honey trap. After that appointment, my wife has barely seen Dr. Sayago or any other doctor for that matter. Most of the time it was just a random nurse practitioner. She hadn't even discussed a birth plan with us. While we thought this was odd, we figured she must be at the hospital caring for her patients.
    Hospitalization day
    After suffering from painful contractions, we decided it was time to visit the hospital. One of the first things we asked when we approached the staff at the triage department was to notify our doctor that we've arrived. My wife's water broke roughly an hour later, and shortly after we were transferred to a delivery room. One of the nurses said we would give birth within several hours. I decide to call Dr. Sayago's office myself and let her staff know that we're in labor at the hospital, just in case she wasn't made aware of it yet. Night shift turns to day shift. Unfortunately, hours go by and no baby. "Where is Dr. Sayago?" we ask one of the nurses. We were told she's on the phone with them, driving in her car. "Is she going to arrive?" The nurse responded vaguely that she was not sure. Apparently giving instructions over the phone without even seeing the patient is Dr. Sayago's standard of care. Several more hours go by, still not a single doctor in sight. Meanwhile, baby monitor shows some sign of distress, nurses come rushing in to administer an oxygen mask to my wife. Day shift turns to night shift. We finally started coming to the realization that Dr. Sayago isn't going to show up. After all, the writing was on the wall this whole time, we were just too naive not to see it. If she hadn't shown up for most of our appointments, why would she show up at our birth? Not only did she not show up, she hadn't even bothered to call us or send any member of her staff over, even though her office is almost across the street from the hospital and was open that day and we had an appointment scheduled (we obviously couldn't show up).
    More time goes by, my wife now has a fever and is given antibiotics. She is now 20+ hours into labor without seeing a single OBGYN. I keep asking the nurses where the doctor is and I get keep getting vague responses. Finally, we're told it's time to start pushing. She calls Dr. Deyan who must have been the on-call doctor for Sayago. He says something about being only 7 minutes away from the hospital and that we should start pushing first. In other words, he must have thought it was too soon for him to be bothered after 20 hours in labor. An hour into pushing the nurse tells us the baby isn't coming out right. She calls the charge nurse, they decide we should push for another hour. Finally, Dr. Deyan shows up, 22 hours into labor. He tells us it's not looking good, and that we need to either vacuum or c-section. The nurse asks him whether she should prepare an OR, and he responds "there's no time". If we ran out of time, why didn't he show up sooner?
    We opt to go for the vacuum, and luckily the baby comes out but he's all pale and not crying. He is not given to Mom but taken away to receive resuscitation. Meanwhile, Dr. Deyan is stitching up my wife who had a tear.
    Postpartum
    Due to his birth trauma, my son is terribly jaundiced and we can't breastfeed him as a result. We are forced to give him bottles to get rid of the jaundice. He is also late on some of his milestones. I pray for him every day that he has not sustained any brain damage as a result of everything that's happened at his birth.
    2 Months later
    My wife, still suffering from pain in her vaginal area, decides to go see Dr. Deyan for a follow up. After all, he's the guy who delivered the baby. She drives to his office in Newport Beach, waits to see him, and when he comes in he says "why did you come to see me?". She responds "because you delivered my baby". He says "that's not how it works, you need to go see Sayago". He says "how do you feel in general?" and she responds "I'm still in pain". He says "it's normal" then closes the door and leaves. Needless to say, my wife was in shock and embarrased.
    We booked an appointment for another OB to see her. He tells my wife the last thing we wanted to hear - her stitches were put in too tight, and she's not healing well. He used the word "sloppy". She would need surgery under general anesthesia to repair it with another 6 week recovery period. A second opinion with another doctor confirmed this finding. Needless to say, we can't even resume intimate relationship, and who knows when, if ever, we'll be able to.
    A doctor who leaves you to rot in the hospital for 22 hours in labor without seeing you, calling you or sending anyone else to see you. Another doctor who does such as sloppy job stitching you that you need reconstruction surgery. You might think this is unheard of, but not with Dr. Mercedes Sayago and Dr. Alex Deyan. If we would have picked a veterinarian for our delivery or gave birth in a 3rd world country we probably would have received better care.
    Moral of the story - if you care about yourself and more importantly your future offspring, chose your OBGYN and hospital very very carefully. You don't want to end up in the same unfortunate situation as we did.
    - Daniel L.
  • Childbirth. One of the most wonderful moments of life. For most people, it's a day they'll remember for rest of their lives. Unfortunately for us, it was a nightmare that we try every day to forget.
    It all started roughly 11 months ago. We went to see Dr. Mercedes Sayago in Newport Beach, CA after reading some positive reviews on Yelp (her practice is called Newport Beach Women's Wellness Center). She was nice and seemed caring. She explained to us how she tries so hard not to miss any of her patients deliveries. We were sold. If only we knew it was a honey trap. After that appointment, my wife has barely seen Dr. Sayago or any other doctor for that matter. Most of the time it was just a random nurse practitioner. She hadn't even discussed a birth plan with us. While we thought this was odd, we figured she must be at the hospital caring for her patients.
    Hospitalization day
    After suffering from painful contractions, we decided it was time to visit the hospital. One of the first things we asked when we approached the staff at the triage department was to notify our doctor that we've arrived. My wife's water broke roughly an hour later, and shortly after we were transferred to a delivery room. One of the nurses said we would give birth within several hours. I decide to call Dr. Sayago's office myself and let her staff know that we're in labor at the hospital, just in case she wasn't made aware of it yet. Night shift turns to day shift. Unfortunately, hours go by and no baby. "Where is Dr. Sayago?" we ask one of the nurses. We were told she's on the phone with them, driving in her car. "Is she going to arrive?" The nurse responded vaguely that she was not sure. Apparently giving instructions over the phone without even seeing the patient is Dr. Sayago's standard of care. Several more hours go by, still not a single doctor in sight. Meanwhile, baby monitor shows some sign of distress, nurses come rushing in to administer an oxygen mask to my wife. Day shift turns to night shift. We finally started coming to the realization that Dr. Sayago isn't going to show up. After all, the writing was on the wall this whole time, we were just too naive not to see it. If she hadn't shown up for most of our appointments, why would she show up at our birth? Not only did she not show up, she hadn't even bothered to call us or send any member of her staff over, even though her office is almost across the street from the hospital and was open that day and we had an appointment scheduled (we obviously couldn't show up).
    More time goes by, my wife now has a fever and is given antibiotics. She is now 20+ hours into labor without seeing a single OBGYN. I keep asking the nurses where the doctor is and I get keep getting vague responses. Finally, we're told it's time to start pushing. She calls Dr. Deyan who must have been the on-call doctor for Sayago. He says something about being only 7 minutes away from the hospital and that we should start pushing first. In other words, he must have thought it was too soon for him to be bothered after 20 hours in labor. An hour into pushing the nurse tells us the baby isn't coming out right. She calls the charge nurse, they decide we should push for another hour. Finally, Dr. Deyan shows up, 22 hours into labor. He tells us it's not looking good, and that we need to either vacuum or c-section. The nurse asks him whether she should prepare an OR, and he responds "there's no time". If we ran out of time, why didn't he show up sooner?
    We opt to go for the vacuum, and luckily the baby comes out but he's all pale and not crying. He is not given to Mom but taken away to receive resuscitation. Meanwhile, Dr. Deyan is stitching up my wife who had a tear.
    Postpartum
    Due to his birth trauma, my son is terribly jaundiced and we can't breastfeed him as a result. We are forced to give him bottles to get rid of the jaundice. He is also late on some of his milestones. I pray for him every day that he has not sustained any brain damage as a result of everything that's happened at his birth.
    2 Months later
    My wife, still suffering from pain in her vaginal area, decides to go see Dr. Deyan for a follow up. After all, he's the guy who delivered the baby. She drives to his office in Newport Beach, waits to see him, and when he comes in he says "why did you come to see me?". She responds "because you delivered my baby". He says "that's not how it works, you need to go see Sayago". He says "how do you feel in general?" and she responds "I'm still in pain". He says "it's normal" then closes the door and leaves. Needless to say, my wife was in shock and embarrased.
    We booked an appointment for another OB to see her. He tells my wife the last thing we wanted to hear - her stitches were put in too tight, and she's not healing well. He used the word "sloppy". She would need surgery under general anesthesia to repair it with another 6 week recovery period. A second opinion with another doctor confirmed this finding. Needless to say, we can't even resume intimate relationship, and who knows when, if ever, we'll be able to.
    A doctor who leaves you to rot in the hospital for 22 hours in labor without seeing you, calling you or sending anyone else to see you. Another doctor who does such as sloppy job stitching you that you need reconstruction surgery. You might think this is unheard of, but not with Dr. Mercedes Sayago and Dr. Alex Deyan. If we would have picked a veterinarian for our delivery or gave birth in a 3rd world country we probably would have received better care.
    Moral of the story - if you care about yourself and more importantly your future offspring, chose your OBGYN and hospital very very carefully. You don't want to end up in the same unfortunate situation as we did.
    - Daniel L.
  • I wouldn't recommend her to anybody because it's really hard to understand what she is saying. She doesn't speak English that nicely and it's really hard to understand. She is more into I guess cosmetic thing than the general maybe primary care when you go a doctor, you tell the problem and they diagnose you.
    - rubina r.
  • He is very good. I think he is with the HMOs too. He is a very caring doctor. I am a regular patient of his for 13 years. He is very conscientious and he has a very good bedside manner. Some doctors don't want to talk to you or explain anything, but he is just the opposite. He will tell me, explain everything, and takes time with me. I like him. His office environment is excellent. I use him all the time.
    - Karen B.
  • He gives an appointment whenever it is required, so he doesn't make you wait long. He is very approachable, and he is a very good person to talk to. He explains your condition rather than just write a prescription, so you can connect with him.
    - Nivedan T.
  • Wait time was not too long unlike other reviews but the waiting room needs improvement.
    Dr. Azterbaum was polite but distant and the nursing staff was too busy talking themselves.
    I had to find them and ask myself what I need to do next.


    - Eric K.
  • She has a good bedside manner. She's very easy to talk too. I like somebody that I can discuss various health issues. I have no problem. I had some insurance issues these year and they're their best to help me out. They weren't in my new plan. Those things they iron it out for me. I am more comfortable. I don't that much itchiness now.
    - Frederick S.
  • Amazing!! As I write this, 4 days after a total disc replacement with an artificial disc, I am, except for some very minor discomfort at the site of the 1” incision, totally pain free and off of all pain meds for the first time in 7 weeks. Before the operation, which lasted about 1
    hour, and after a thorough examination, Dr Khoo described his recommended procedure, the options and the potential side effects, to me and my family. His explanation was open, friendly and in easily understood layman’s terms. My condition was caused by the “shattering”
    of the C6-C7 disc, impinging on the nerve and causing severe neck, arm and pectoral pain and arm weakness on my left side. The operation removed the damaged disc and debris, restored the disc spacing and inserted an artificial disc, allowing for total flexibility at this
    point. The older, more traditional and conservative approach, disc fusion, does not allow for this motion and thereby increases the stresses on the discs above and below the fusion, increasing the possibility of degenerative disc desease (and a future operation) at these points. In conclusion, the operation (at this point) is a huge and complete success and Dr Khoo and his staff have been
    extremely open and friendly.

    - Barbara R.
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