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Huntington Beach Flooring Articles

Member says contractor performed shoddy tile floor installation

Penalty Box, Resolved or Stalemate? Find out what happened in this Angie's List complaint resolution case against Art Alexander of Palm Springs.

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Radiant heat systems use fluid running through pipes buried beneath flooring to heat objects in the room, as opposed to heating the air as conventional systems.

Angie's List In The Press

Huntington Beach Flooring Installers Reviews

A
"First off
Huntington Beach Flooring Installers Provider Name Locked
is a misnomer. Pier is basically
Huntington Beach Flooring Installers Provider Name Locked
Beach's version of
Huntington Beach Flooring Installers Provider Name Locked
Villa, both in his skill and his demeanor. After having managed contractors for remodels (residential and commercial) on millions of dollars of assets I can strongly recommend Pier as one of the finest contractors in the business.
Our current project was a roughly $200,000 house remodel on a million dollar home that required coordination among a variety of interior and exterior contractors over approximately 6 months. Pier was hired primarily for his expertise as a carpenter an area where he truly shines as one of the best. In particular, Pier delivered a beautiful staircase and wainscoting exactly to our specifications as well as matching built in seating and beadboard in adjoining rooms. The entire flow of the house works perfectly as all the areas are designed and built correctly in the same style and finish. On the exterior, Pier was able to install our choice of siding (
Huntington Beach Flooring Installers Provider Name Locked
Artisan and
Huntington Beach Flooring Installers Provider Name Locked
Artisan Trim) exactly to manufacturer specifications. He also built a beautiful front balconly with recessed panel newel posts. On all of these areas we get frequent compliments and have been asked several times (including by other contractors and designers) for referrals to Pier.
I have seen negative ratings issued to Pier based on price. In my experience, Pier's price was very competitive with other tradesman that we evaluated and in all honestly, I think we got a bargain. I did however receive lower quotes on some portions of the job from less skilled contractors, contractor's without licenses, or contractors who did not intend to do the work themselves but subcontract out to other people. Its important when evaluating each bid to make sure bids are comparable for the services being offered both on the list of services but on the quality of construction. There were many areas that came up during the project (as always do) that required good judgement and experience to resolve correctly. I have hired many other contractors who would have avoided handling those problems, charged extra or failed to disclose them. In the long run (i.e. on a house you plan to live in) you always end up paying for those oversights.
In summary, if I was flying off into space in my house and I had to have just one contractor, I'd take Pier, both for his skill and his good company.
- Price above included some materials supplied by contractor. Some work managed by additional tradesman at Pier's direction.
"
A
"Overall the project went very well. They were kind and helpful. We were doing the entire bottom floor of the house which was quite and undertaking. It required us to move everything out from downstairs and at times was inconvenient. However,
Huntington Beach Flooring Installers Provider Name Locked
and his crew worked very hard to make sure there was a way for us to walk in and go upstairs each night. They also worked very quickly and were able to get 950sq ft of tile done including demo and prep in 8 work days.
The workmanship was awesome, they were able to
Huntington Beach Flooring Installers Provider Name Locked
very difficult tiles on an incredibly uneven slab with very little uneven spots. When there was a small area that I was unsatisfied with in our office, they immediately corrected it.
Bottom line is these guys were great! We get so many compliments on the floor and I have handed out their card several times now!! I would highly recommend them and hope to use them again in the future when we can redo our showers! :)
"
A
"From the moment I met
Huntington Beach Flooring Installers Provider Name Locked
Loustau, I knew that he was smart and that he knew everything about tile and it's installation. He addressed the unevenness of the floors and knew exactly how to fix it. He recommended a great tile store (
Huntington Beach Flooring Installers Provider Name Locked
tile and stone in Anaheim) where I found the perfect porcelain tile.
Huntington Beach Flooring Installers Provider Name Locked
tiled the large
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room/ kitchen area along with the entry and two bathrooms in a diagonal pattern. IT LOOKS FANTASTIC! There isn't anything
Huntington Beach Flooring Installers Provider Name Locked
can't do. What a great contractor! This is one of several units that I will renovate and I will hire
Huntington Beach Flooring Installers Provider Name Locked
for all future work. I'm so happy I found
Huntington Beach Flooring Installers Provider Name Locked
on Angie's List!
"
A
"When the installers checked the kitchen / fireplace area before starting work, they were very concerned not to cause excess traffic on the wood floors in living room, so they brought a lot of supplies & equipment into the back yard, and worked mainly in and out the back doors directly into kitchen and front door near fireplace - very thoughtful and much appreciated. They protected all kitchen counters, cabinets, appliances with plastic wrap before 'tearing up' old tile - did help to minimize dust. They reviewed the install plan - layout of tile, grout color, marble - before starting that work. And they offered me the
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to go through the marble and pick out exactly which pieces to use (since small area) and the orientation so have the coloring & veins going where like best - one
Huntington Beach Flooring Installers Provider Name Locked
of marble runs along wood flooring. Kitchen floor was finished in time frame they planned. Did a wonderful job, looks so beautiful, all even close cuts against the cabinets & where meets the wood floor in hall/living room. The most experienced installer came back one more morning to finish the marble - reason was had to be extremely careful in removing old tile since (unfortunately) some existing marble was installed on top of the tile. They were very concerned about chipping the existing marble - which i totally understand - but he was very patient and careful using hand tools to 'break' the tile where sat under the vertical marble. then the installation was straightforward. he did a beautiful job, can't even tell that there was some 'piece' of old tile under the previous vertical marble - just the minimal grout line between the new marble on floor and the vertical marble it butts up against. A fabulous job! the marble on fireplace and surrounding hearth looks beautiful, almost like we planned it at the same time. Also should mention they cleaned up pretty well.
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B
"What they promised and what they planned to deliver were two different things. Eventually, we were able to ge twhat we expected. However, it required a tremendous amount of patience and perserverance. We had to get the owner (
Huntington Beach Flooring Installers Provider Name Locked
) involved, and only after threatening to withhold payment, was the job completed the way it was promised. We were pleased with the final result, but felt pretty beat up by the process. Part of the problem may be cultural differences in style of communication.
Huntington Beach Flooring Installers Provider Name Locked
seems to have high values and expectations, but he suggested that our crew was not yet up to the high bar he sets for his company. We do love our kitchen.
"
C
"The store was minimally staffed and the person who finally greeted me had difficulty understanding what I wanted (ESL). After a frustrating few minutes, he asked for my phone number and said he would have the salesman call me. The next day, someone left a voice message at my home; however, the content of the message indicated that he was provided incorrect info by someone and sounded rather unenthusiastic. So I never contacted them again."
F
"My interaction with
Huntington Beach Flooring Installers Provider Name Locked
of
Huntington Beach Flooring Installers Provider Name Locked
was a disaster.
I'll start with the positives. First,
Huntington Beach Flooring Installers Provider Name Locked
is genuinely a nice guy. I do believe he means well and is trying to get his business off the ground. Second, he's very knowledgable - he really does know his trade(s), or at least knows them well enough to fool me! And third, he was willing to do all sorts of "extras" outside of our contract to help out around the house - from moving around furniture to hauling off debris, etc.
Unfortunately, he has no work ethic, is extremely unreliable and unprofessional, and does (or permits his team) to do shoddy work. His team is a collection of family members, ranging from folks that know what they're doing and have obviously been doing it for awhile to people that probably don't know any more about this work than I do.
The full story of my experience with
Huntington Beach Flooring Installers Provider Name Locked
would take pages upon pages to write, so I will try to summarize as best I can some specific frustrations:
- Price creep. His prices started out incredibly low - too low, in retrospect. Along the way things just kept "popping up", and initially I was far too trusting and just accepted it. I believe he quoted too low on much of the work and was stuck in a position of inflating other costs (materials, etc.) to keep from being upside-down on the job.
- Quality. There's simply no way around it -
Huntington Beach Flooring Installers Provider Name Locked
does not do quality work. He has the KNOWLEDGE to do it, but not the patience, work ethic, or skilled team to actually apply that knowledge. From terrible paint jobs to crooked tiles to spraying texture all over brand new ceiling lights and fans, he just doesn't take the time or have the attention to detail to do things right. There's always a great explanation of "one more coat of paint will make that look perfect" or "a damp sponge will wipe that right off", but (a) the last coat of paint or damp sponge never happens and (b) there's a reason that most reputable contractors will actually take the time to put down tape and plastic, use spacers for tiles, etc.
- Reliability. I can't count the number of times he committed to a date something would be completed - or even a time he was going to show up - and failed to deliver. This isn't simply a matter of being a bit late. He knew my move-in date over a month in advance, and all work was supposed to be completed three weeks prior to that. I had to go out of town right before moving in, and as late as 24 hours before move-in he was on the phone with me promising my house was coming along and would be ready. When I got back into town the house was still a contruction zone - not a single project was complete, and the place was a complete mess. Even after several talks, he'd commit to showing up "with a team" at 1pm, and at 11am the next day I'd get a call that he was "on his way" with no mention or acknowledgement that he no-showed.
- Care for customer's property / cleanliness. Every good contractor I've worked with has a habbit of tiddying up the job site, putting away tools, and removing trash at the end of the workday. Not so with
Huntington Beach Flooring Installers Provider Name Locked
and company - everything from his dirt/debris to his team's half-eaten lunch was left sitting around for weeks. Any possessions of mine that I made the mistake of having in the vacinity of his work were an absolute mess when he was done with them.
Overall I deeply regretted ever engaging Chilini Construction. They're turned what was a "fun" adventure - buying, renovating, and moving into a new home - into a series of frustrations, such that I hit a point of no longer caring about the shoddy work (I'd already resigned myself to having to re-do a lot of it, either myself or by hiring someone else) and just wanted them out of my house/life. It's unfortunate, as I do believe
Huntington Beach Flooring Installers Provider Name Locked
is a good guy that wants to do good work, but he has no project management skills, no skilled team to rely on, no attention to detail/pride in workmanship himself, and I suspect cash flow problems that will make getting your job done extremely difficult unless you're willing to pay 75%+ in advance. I cannot emphasize enough the stress dealing with him has caused, and although he's a nice guy with good prices, would STRONGLY recommend anyone else on Angie's List avoid doing business with him.
"
A
"All went very well. Workers were on time and worked very efficiently. They were very respectful of the house and completely cleaned up at the end of each work day. When a problem came up, they quickly gave me several options for resolving the problem. The job was done on time and on budget. There were no cost surprises. The project manager had great design ideas and listened to what we wanted. He was able to price the job at the first meeting and supervised the job from start to finish. He kept in touch with the foreman of the job and made sure there were no delays. As well as stopping by the job to check on the progress, he kept in touch with us on a regular basis to make sure we were happy and that the job was being done to our satisfaction. When ever there were major decisions, like the tile being laid out, he was there to make sure the design looked right.

We loved the finished product. The master bathroom came out better than we envisioned due to the project manager making sure the design decisions were the right ones. We were able to review the design and make changes as needed. All the secondary bathrooms came out great and more than met our expectation. The same for the laundry room.
"
A
"In the begining, the crew moved quickly but as things were added and or subtracted, the crew was very willing to make necessary changes,the door which used to be in the kitchen and is now covered by a brand new stainless steel refrig and beautiful cabinets.
The workmanship is beyond belief, He and his crew work very hard to make your vision come true. He will stay with you and listen to all of your concerns.the kitchen was a total remodel, ceiling floors painting custom cabinets, lighting,painting,electrical.I am 100% satisfied with the price and the workmanship. and when ever I need to speak with
Huntington Beach Flooring Installers Provider Name Locked
, he always calls me back. excellent service.
"
A
"C & M manufactured beautiful cabinets for our laundry room, linen cabinets, two bathrooms and also manufactured mirror frames for each bathroom too match the cabinets. WE highly recommend C & M Kitchen Cabinets to anyone wanting high quality work at a reasonable price

"

All Flooring Installers in Huntington Beach, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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*H2*

20042 Vintage Lane
Huntington Beach, CA

1 Day Kitchen Countertops & Tile Corporation

4147 Redondo Beach Blvd.
Gardena, CA

1 stop home remodel llc

450 e. colorado blvd
Pasadena, ca

101 Granite Prefab & Countertops

12906 Branford St
Pacoima, CA

180 Construction Group, Inc.

19923 Baltar St
Winnetka, CA

1st Choice Home Services

913 Nadelhorn Dr
Lake Arrowhead, CA

20-20 Tile and Stone

1345 Carriage Lane
Corona, CA

3 Day Flooring & Kitchens

11141 Woodley Avenue
Granada Hills, CA

3 Day Flooring & Kitchens

2424 W Ball Rd
Anaheim, CA

360 Remodeling, Inc

4000 W Magnolia Blvd
Burbank, CA

3D FLOOR COVERING

1539 S STATE COLLEGE BLVD
Anaheim, CA

4 M FLOORS INC

16075 Martinez st.
Baldwin Park, CA

499 Handyman

109 N Main St
Mount Cory, OH

4M Floors Inc

16075 Martinez St
Baldwin Park, CA

55 Flooring Outlet

1440 S State College Blvd
Anaheim, CA

A & A QUALITY HARDWOOD FLOORING

11743 Andrew Ave
Granada Hills, CA

A & E Carpet Sales

2235 E. Artesia Blvd
Long Beach, CA

A All American Remodeling

14431 Ventura Blvd
Sherman Oaks, CA

A first Impression

601 Moorpark Ave.
Moorpark, Ca

A FOSSO'S CLASSIC COVERINGS

2890 E THOUSAND OAKS BLVD
Thousand Oaks, CA