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Specialized Services reviews in Huntington Beach

  • A
    Piecemakers
    If you are into arts and crafts it is a wonderful place to go. I took a cooking class offered on a Friday night and the pie I made was the best tasting pie I have ever had. They offer others classes as well.
    - Sheila M.
  • D
    Forest Lawn-Glendale


    Before I enter our experience, I do want to state that Forest Lawn in Glendale is a really beautiful cemetery that I would recommend as a resting place for anyone.  My complaint is with some of the costs, the very unclear details in the initial funeral service contracts signed, and the poor Customer Service I received after the death of my mother."In 2004, our very efficient mother took my sister and I to Forest Lawn in Glendale to purchase funeral plots, services and caskets for us all.  There were tons of paperwork, many with fine print, that Mom just signed after very quick review.  We all spent quite a bit of time choosing which casket each of us would like... and actually made it into an enjoyable experience as we reviewed them all.

    Mom paid the full price for what she thought would cover all expenses at that time.  In November, 2011, Mom died.  My sister made the actual funeral arrangements... very simple, with NO chapel service, NO flowers other than casket spray, and no expensive "extras" at all except for a Celebrant.  At the first meeting after Mom's death, my sister was informed that the casket our mother spent so much time picking out for herself was no longer available, but they would "upgrade" to a different one.  Then they informed her that the $5,300+ amount Mom paid for her funeral service was not enough, and an additional $652 would be needed.  But that didn't make sense as we had so few services requested for the funeral.  Their invoice was $7,819.  The only service we accepted was  $425 for a Celebrant to gather immediate family memories of Mom and present 30 minutes at graveside (did nice job), but so many of the specific charges seemed so overpriced, i.e., $350 for empty casket coach to lead us in our cars behind it 2 blocks to actual funeral site (even though casket was already at graveyard site), $125 for "Flower Van", which have no idea what that was as the only flowers was the spray on casket -  plus a bunch of other charges, some which I'm sure are perfectly legitimate and reasonable.  They deducted the $5,300+ Mom had prepaid, and charged us the additional amount.

    Though the original person Mom dealt with (Harry Tutungern?) dealt efficiently with sending us copies of original documents, the person who actually handled this (Jean Kim) was very curt and unpleasant in the few dealings I had with her.  Their disclaimer that they are not responsible if they bury the wrong body in the casket (so family members responsible for ensuring that), along with the very confusing pre-payments and additional costs, made what was already a very emotionally stressful experience even worse.

    I am submitting this review mainly to warn anyone considering pre-paying a funeral to make absolutely sure you understand what all the charges are for - and to highly recommend that you, instead, set aside a savings account in your bank to pay for your services only when they are needed, along with preparing a description of the type of funeral and services you would like so your family members don't have the type of experience we had.
    - Cathy G.
  • A
    All-Safe Pool Fence & Covers
    We had a black mesh fence installed. The quote process was easy and they were very informative and explained all our options. On the installation day they arrived on time and installed the fence quickly and without fuss. So far we have been impressed with the fence and the ease of use.
    - Jason W.
  • D
    BONNEY WATSON
    My father and mother had prepaid for funeral services. They were to make a gravestone for my father, who passed away in 2005. We had picked out the gravestone, and given them the information that we wanted on the marker. They told us that it would take about 6-8 weeks for the stone to bet put up at grave site. It's been almost 2 years, and there is still no headstone on my father's grave. I went in to check on the marker, and I was asked to give the information that myself and my brothers had given back at the time of the funeral. They seem to be stalling for some reason, and I can't figure out why. I find their behavior reprehensible, and even though my mother's funeral is paid for, we will be having the service with another funeral home.
    - russell a.
  • A
    MELROSE ABBEY MEMORIAL PARK AND MORTUARY
    I WAS VERY HAPPY WITH THE SERVICE. ALL OF THE PEOPLE THAT WORKED THERE WERE VERY KIND, AND MADE US FEEL VERY COMFORTABLE DURING A VERY HARD TIME. THERE WAS NO PRESSURE Sales OF THE MOST EXPENSIVE ARRANGEMENTS.
    - MICHELLE W.
  • B
    All-Safe Pool Fence & Covers
    THE sPRING LOADED GATE WORKS WELL, AND WAS WORTH A FEW EXTRA DOLLARS FOR PEACE OF MIND. THERE WAS A SLIGHT PROBLEM WITH THE INITIAL INSTALLATION, BUT WHEN WE POINTED IT OUT TO THEM, THEY WERE BACK WITHIN A WEEK TO FIX IT.
    - DEANNA V.
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Personal And Family Services in Huntington Beach

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