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Plumber reviews in Hughson

  • A
    Noble Plumbing Inc
    Jon came out late Friday night and stopped the water leak from doing any further damage at no cost. He then explained in detail what the repair will be and how he would go about repairing it. He did a excellent job of expalaining his cost and the job. He explained the importance of how certain materials were better than others. I had one other estimate from another plumber that came out before him and left me with an estimate and leak still leaking. The other plumbers estimate was cheaper but didn't explain in detail what needed to be done. I felt more comfortable with Noble Plumbing and felt Jon had way more experience and knowledge of what need to be done. Noble was back out first thing in the morning to start the repair. They did a really good job to protect the area he worked in from causing any damage and cleaned up his mess very well. He even cleaned an area he didn't work in. I was really impressed with how professional Jon and his workers were. I would strongly recommend him to anyone who needed plumbing work done.
    - Sophia C.
  • F
    Pinnacle Plumbing Service
    Icalled Pinnacle Plumbing because it had gotten 6 good reviews on Angie's list. I had first tried to get a plumber who had gotten more good reviews (25) than Cleve. When I told Cleve this he said that the other plumber had gotten so many good reviews because he told his friends to write them. He also impugned the character of the other plumber by saying something that I will not repeat. After my experience with Cleve I would not be surprised if he was the one who was telling friends to write good reviews. This is what happened:
    I discovered that there was a leak associated with my water heater shortly after the New Years holiday. The heater was covered in an insulating blanket so I could not see where the leak was coming from. When Cleve arrived he expressed concern because the water heater was so big (75 gallons) and was out of specification for the Central Valley because of environmental regulations. He also stated that he would need help removing it so it would be costly to replace with a 50 gallon heater. He seemed to be more concerned with telling me the bad news than carefully inspecting the heater to ensure that it needed replacement. I remember him looking at the top of the heater where the pipes were connected but he did not use a flashlight to examine the unions closely.
    After he left I started to look at the unit more carefully. I discovered that the leak was coming from the di-electric union that connected the inlet pipe with the heater. I called him up to tell him. At that point I did not blame him for missing the problem as I also assumed that the heater needed to be replaced. He was dismayed when I told him what the problem was and told me that he would come over right away to look. He came by within an hour. When Cleve arrived at my house he finally looked more carefully at the top of the heater with a flashlight. I was shocked and angered when he then turned to me and practically accused me of doing something to cause the leak after he had left. I explained that I did nothing but he seemed more intent on blaming me then admitting that he missed the real cause of the leak. Later he told me that the leak was and quot;weirdand quot; and that he never saw anything like this. I responded that the trouble-shooting section of the manual that came with the heater suggests looking at the di-electric unions when a leak occurs.
    After we both calmed down he told me that if I didn't want him to fix the problem he wouldn't charge me anything for the visit. Afterwards his office called me and gave me a quote of $260 for replacing the union, the lady also told me that he would guarantee the part for one year instead of the usual three months and that if I wanted he would replace both di-electric unions at the same time for only $60 dollars more. As this seemed conciliatory and reasonable I told her to go ahead but only replace the one joint that was leaking. This later on turned out to be a mistake but it taught me a valuable lesson.
    When he came over he literally spent less than 10 minutes replacing the leaking joint with a flex joint. When he disconnected the pipe to replace the joint he allowed the water to spill onto the floor. While he did this he looked at me and joked that there was another leak. I don't think he did this maliciously but I thought it was rather inconsiderate and immature. He charge me the estimated $260 and told me that he should have charge me more. He also tried to guarantee the work for only three months instead of a year. After I reminded him of what I was told me he agreed to a year.
    A few days later the other joint started to leak. I then regretted not having him do both joints. I was going to call him again to fix the other joint but my wife's friend suggested I call someone else. I contacted the other person but he was very busy. Because the leak was very light I told him I was willing to wait. About a week later (yes he was that busy) I discovered that the leak had stopped (probably due to the calcium deposits from the leaking water). I never called this plumber back and ignored the problem realizing that at some point the joint would probably leak again and need to be replaced.
    Months passed and the leak did not recur. Then recently I had a problem with my air conditioning unit and called a HVAC man who was excellent! When he finished the job I asked him if he could replace the di-electric unit that had been leaking. He gave me an estimate of $160 and we arranged a time. When he came by to replace the valve he ended up spending a little more time than he anticipated. However, he fixed the problem and when he replaced the joint he charged me only $97. Essentially he did the same thing that Cleve did (probably better) and charged me $163 less! He also never said anything bad about anybody else, including Cleve.
    Sorry for the excessive length of this review. I tried to be fair accurate in reporting what happened. In short, I would not recommend Pinnacle Plumbing. Try to get the guy in Oakdale with all the great reviews.
    Thanks for reading.

    - Robert D.
  • B
    Water Quality Plumbing
    We had a leak that turned out to be a cracked pipe in our garage and they came out to fix it.  I spoke with them early in the morning and they gave us a window of 2:00-4:00pm.  At 4:15pm, no one had arrived or called to tell us they were running late.  The guy arrived at 5:00pm.  He was professional and a good worker.  He didn't have the parts he needed to fix the problem, so he went to Home Depot.  The issue I have with the company is we were charged an hourly rate for him going to get the parts at Home Depot and we were also charged a markup on the parts.  This seems unfair to me.  You should either charge for the trip or charge a markup on the parts (not both).  I would choose a different company in the future.
    - Melissa B.
  • A
    - Ken S.
  • A
    wellborn plumbing
    It was a great experience. The price was good, and we are very satisfied with the work done.  We're already recommending them to our friends & family.
    - A M R.
  • A
    Pinnacle Plumbing Service
    It went great. I almost forgot someone was coming out, but they showed up promptly and took care of the problem right away. He was done in 10 minutes
    - Kimberly G.
  • A
    Martin Plumbing
    Work we
    - Robert G.
  • A
    Rooter Works Plumbing
    He's very reliable. He's very responsive. He follows through with all of his work. He's an absolute professional.
    - Rebecca W.
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Plumbers in Hughson

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