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Pest Control reviews in Hillsborough

  • F
    Orkin Pest Control
    I asked Orkin for an inspection and bid on fumigation as I know I have drywood termites in an area. In fact the area has been opened up and is visible. The inspection was cursory in the area I had the termites but non existent in the rest of the house. The inspector looked at the basement crawl space from the opening and did not inspect it, nor did he go into the attic which was accessible.  His report noted 'problems' in areas he did not even look at.
    Their bid was quite competitive though and since I already knew I had to fumigate I went ahead and asked them to do it. That is when the fun started.
    While signing the contract the inspector could not explain any of the clauses. Then he noted verbally that they only had a one year guarantee where everybody else has three years. Every other question I asked him after that , no matter what the topic, he kept saying it meant that I was agreeing to a one year guarantee and that the future 'inspection' and continuing guarantee would mean I was agreeing to a service contract at several hundred dollars a year.  He was fixated on that issue.
    Simple bait and switch. 
    Overall their inspection was a joke, their prices were ok, but their inability to understand their own contract and attempt to hook you in to a service contract was not acceptable. I tore up the contract and went with another firm that was more reasonable.
    - RANDY L.
  • A
    Terminix - Pleasanton -Termite & Pest Control
    We've used them for years. We pay in advance by the year so we get a discount. Their usual charge is $55-$60. We have been very pleased with them overall. They come on the days they are supposed to but I am not usually there.
    - Stephen P.
  • D
    Clark Pest Control
    He then told me that it would cost $275 to spray for that day, and $160 every two months for a year. I told him that I didn't call for annual service for $1,235! I wanted to get rid of the ants in the kitchen that day. He then told me that Clark does not do that. They will only work with people who want to hire them for annual insect service.
    I was shocked and told him after waiting hours for him to show up, they should have told me this on the front end, to say the least, and not wasted my time at all.
    He apologized for wasting my time three times, and he left.
    I then had to find someone else to do the work.
    I ultimately did, and got the work done that next day. They were Chief Steward Pest Control in Redwood City, and they were great and cost $185, not $275, or $1,235.
    - MARSHA H.
  • A
    Bella Bugs Pest Control
    I was impressed by them because they didn't try to sell me services I didn't need.  He informed me of all the critters I need to be cautious of here since I'm new to the area. He is a really honest and good guy. He came right out when I called and showed up on time.
    - bette f.
  • B
    Dirty Rats Rodent Control
    However, my one fear buying this 'deal' materialized - that the $69 would just be the tip of the iceberg, and in fact we received a quote for $450 to perform the necessary work to avoid having any future issues.
    To be clear, Direty Rats Rodent Control did nothing wrong - just that it seems to always end up that what you purchase is just a way for a vendor to get in the door to sell you more services. Which, in the end, makes sense. Just frustrating from the consumer POV I guess.

    - Robert G.
  • A
    Dirty Rats Rodent Control
    Tina O'Keefe the owner came out to the property within 24 hrs of my call to request service. She was VERY knowledgeable and very, VERY thorough. Plugged up holes where she saw fit and laid traps. Probably took about 45 mins total. She was very good and I would definitely use her again!
    - David B.
  • A
    They did a good job and my house is still termite-free today. After filing the report, I took their recommendations to add concrete to the outdoor porch posts. The concrete shoring-up to the posts outside has withstood 3 winter rainy seasons fine. They came to spray for termites once under the house. A week later I noticed an area inside the house that still had termites roaming in the walls. I was told to wait until a few weeks had passed to make sure the toxin had penetrated the subterranean termite lodgings and reached the queen. After this time passed and there were still termites in the wall, they came back and sprayed under the brick front porch. This solved the problem.
    - Emily M.
  • A
    Complete Pest Control
    Excellent. Josh and team always were at the house before I was. He explored the house thoroughly and found things other exterminators didn't. They proofed and cleaned up the massive mess of poop and snail shells in our attic and crawl spaces.
    - Brian T.
  • A
    After we agreed to have work done, we had questions, even though we were sent instructions. Grace answered every question. A crew came a day before tenting and moved some heavy plants in pots and protected my climbing Jasmine against the house. They came on time and everything was put back like they were never here. I would definitely recommend them to anyone.
    - MARCUS N.
  • A
    - JOANN R.
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Pest Exterminators in Hillsborough

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