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Flooring reviews in Highland

  • A
    I absolutely love my new floors. Redlands Flooring is extremely professional. I appreciated how well we were treated throughout the entire process! The installers were very nice. I will be using Redlands Flooring in the future.
    - Cherlynn T.
  • A
    Our remodels were more than tiling and Ezekiel had a good crew of specialists to handle each area. He was very careful of the area, near and tidy, protected our floors. He and those working with him were prompt and professional and worked hard each day in order to complete the work in as little time as possible. He communicated well with me as we worked through the remodel, and knew how to handle any concerns or preferences I had for the project. They took care of disposing the old fixtures, and he has checked back with me several times to make sure everything is working well.
    - Leslie D.
  • A
    This was a big 3-week project and Redlands Floorhouse employees, Brian and Bannin, did an excellent job. They came promptly every day, including weekends when necessary, and worked hard throughout the day, taking only enough time to have lunch. They did their best to make some things accessible to us so we were not too inconvenienced. At the end of each day they cleaned up any mess and at the end of the project they did a good job cleaning up the work areas and leaving the laminate and tile shining. They were certainly accommodating to our needs and Eric, the project manager, was always available to address any of our concerns or questions. Though we chose the laminate from their showroom, the tile and baseboards were from elsewhere and Redlands Floorhouse willingly picked up these items for us, which most other businesses won���t do. All in all we are extremely pleased with the outcome of the flooring and the quality of the work and would highly recommend Redlands Floorhouse.
    - Christopher L.
  • A
    Birdsall Construction & Remodeling & Plumbing
    I originally called three companies for an estimate (all three were here on Angie's List), but only James gave me a call back and listened to what I wanted them to do. The price was reasonable and their workmanship was exemplary. Their team is always on time and they give accurate arrival estimates whenever they felt they were running late. James respected my opinions/ideas and didn't try to force me into options I didn't want like most contractors would to a 55+yr old woman. Instead of making me settle for select tile options, he accompanied me to a tile/stone specialist and I was able to pick out exactly what I wanted. Instead of hiking the price of the custom multi-patterned tile work or telling me it couldn't be done, his team took up the challenge with nothing but positive energy. Their team was also very professional and took extra care not to damage things around the house or to make a mess (they always made time to clean up everything as needed before leaving the work site). I'm truly satisfied with the experience and I am already thinking about the next project to work with them.
    - Noriko L.
  • A
    RestoreAssist Flooring Solutions
    We originally only had the downstairs done but when we needed other areas of our house done 6 months later, it was a no brainer to reach out and have RestoreAssist install our flooring. Tim was AMAZING! His workers were courteous and very professional! I highly recommend this company! Thanks for your service!
    - Tameeka H.
  • A
    Wally's Carpet and Tile

    There was a long delay to starting the project due to the Port of Long Beach shut down and material being stuck at the Port.  This resulted in some frustration getting the project started and setting a timeline.

    However, once he had the material on hand, they jumped right in.  They took extensive steps to control the dust such a project creates and keep the home in a livable condition.  To make up for the lost time, he added in a hallway free of charge.  The finished product looks great and haven't had an issue since.  I would definite use Wally's again for any future flooring projects.

    - Michael B.
  • A
    Panter's Home Design & Flooring
    Don't buy a floor without a bid from Shane. 
    I will apologize in advance for the long review, but a big purchase requires more research...
    I was on a tight budget but needed to replace ALL of the flooring in my house (my son was reacting to the new carpet the bank had installed on a recently purchased home). Because of my budget, I had gotten many, many bids that were out of my price range. I had been to many of the showrooms in Riverside, and I went to Lumber Liquidators as well. After seeing reviews on Angie's List for Panter's Home Design, I called at 10:00pm on a Sunday night expecting to leave a message. To my surprise, Shane (the owner) answered the phone and talked with me for 40 minutes. He answered all of my questions and never pushed for a sale. As another reviewer mentioned, talking with Shane was like being educated. Because of the size of this purchase, I wanted as much information as I could find, and Shane was willing and honest.
    Shane was on time to measure my floors, and his measurements were approximately 150 sq ft less than every other bid I had received. I was concerned at first that there might be a mistake, but I have a box of wood left over to prove that Shane was accurate in his measurements. I learned that other flooring places will "over measure" the floor (beyond an adjustment for waste) because this inflates both the product and installation costs. The "over measurement" of other companies would have cost me an additional $1000.  
    The accuracy in measurement wasn't the only place where Shane's honesty saved me money and won my business. Shane also suggested that I have my contractor install skirting on my stairs prior to installing the wood (which looks amazing, btw) to save money on stair nosing. The skirting made my stairs just slightly narrower which allowed us to use 1 nosing piece on two stairs instead of 1 nosing per stair. This suggestion saved me at least another $600, and I also have better looking stairs out of the deal. 
    The installer, Dustin, arrived on time with his crew, and he did a beautiful job on the installation. He was personable, honest, and worked very hard. He walked through the whole project with me prior to starting, and he provided suggestions to make my floor look better. Dustin took pride in his work, and it shows on my floor (especially on my stairs where the craftsmanship really counts). 
    What speaks volumes about this company is the followup and support after the job is complete. Upon final inspection, I found a an area in the floor that I wished had been installed differently. It was not incorrect per se. It just did not fit with my vision for the molding for the landing on the stairs (Molding was going to installed by someone else). Nonetheless, Dustin and Shane returned immediately, removed that section of floor, and re-installed it per my request on that same day. Now it is perfect, and every time I walk on my stairs I'm reminded how beautiful they turned out.  
    In the end, I have a beautiful floor; I saved thousands over Lumber Liquidators; I have an unbelievable warranty on my installation, vapor barrier, flooring and finish (something that LL won't back up per online reviews); I have an american product (not imported garbage from LL);   AND my son can enjoy being at home without off gassing chemicals from carpet.
    I couldn't be happier, and I have piece of mind that my floors are going to outlast my home.
    - David F.
  • A
    D R Bradford Construction Company
    Dennis is easy to work with, he is attentive to my concerns and eager to provide useful input. He is a dedicated and meticulous worker. Arrives promptly to the job site, works quietly and consistenly and cleans up after himself well at the end of the day. Dennis pays much attention to detail and definitely takes pride in his work . He is respectful, polite, soft spoken and honest. He has an extensive range of skills, yet still declines work he isn't fully comfortable to undertake. Most importantly, his work is simply outstanding. Dennis has been working on my remodelling projects for over a year now will continue to work with me for as long as he is available. I can hardly wait to have him expertly install hardwood floors in my house in the very near future. He is my go-to guy. Can't recommend him highly enough.
    - Omar A.
  • A
    The salesman, Eric was very helpful and informative. Installers did a excellent job! Wouldn't hesitate to hire them again
    - Larry K.
  • A
    Eze and his help did a great job with my floors. We love his work so much that asked him to come back to help on our bathroom and also recommended him to our Co workers and has a job lined up already
    - ELSA D.
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Flooring Installers in Highland

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