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House Cleaning reviews in Hidden Valley

  • A
    CastleCleaners
    They were really good. I don't know if the cost is good or not because I don't know what you would normally be charged for something like that. We did not do that in our house in LA because it was already clean and it was a new house. It's hard to tell. They came for the housecleaning one day. The window cleaning was supposed to be for the same day but they never showed up and I called the guy and he was like "Oh sorry, can we come in two days." They came in two days. I think the money you pay is worth it. They have a good team. I think they forgot to do the refrigerator and the garage and I called them and said "Hey can you send somebody", and they sent somebody over and two people cleaned up the garage really quickly and I didn't get charged extra for it. It was great. I wanted to get weekly cleaning but they were a little expensive for an on going cleaning basis.
    - Kiesha M.
  • A
    CastleCleaners
    Josh and Andrew showed up at 8:15.  I became aware of this co. as they had cleaned a neighbor's home two weeks ago.  Her place looked great, inside and out.
    They power washed the outside of our home as well as the windows.  The house was loaded with grit, grime, spider webs, etc.  It looks great.  The best part, they cleaned the window tracks with a brush and vacuum!!
    The two young men Josh & Andrew were polite, answered all of our questions.  They didn't rush, but neither were they slow.
    A definite thumbs up for future house & window washing!
    - Kathleen C.
  • A
    The Traveling Mop
    The owner, Diane, and 2 other gals helped me tremendously, working on specific tasks in the kitchen and family room after having major house remodeling.  They even restored our cherry wood front door that was full of white ceiling dust in all the crevices.  They cleaned our house plants and made the wood furniture look better than it was!  Diane also gave me helpful tips to get other items cleaned.  I appreciated their detail work on the kitchen as well.  We would definitely hire them again!
    - John A.
  • A
    Pac Pro Clean Services Inc
    Scott was the extremely thorough and even encouraged me to go with the less expensive odor treatment (we have 3 dogs). He said that there is a more entense and more expensive treatment, but he was honest in telling me that it wasn't worth spending the extra money on that treatment at this time. The previous cleaner I had come out a year ago, charged me almost the same amount as Scott w Pac Pro for the one room my dogs hang out in as Scott charged me for pretty much my entire house! Will definitely use him again and will refer to friends and family. Thank you so much Scott for fitting me into your schedule so quickly.
    - Samantha J.
  • C
    All Solutions Cleaning Services

    The company brings its own cleaning supplies and the women on the cleaning crew were competent and pleasant.   The company is fine for a simple house-cleaning job.   However, they were not prepared for post-construction cleaning, didn't seem to have experience at post-construction cleaning, and the painters complained they were disruptive and inexperienced.

    The company's listing here mentions post-construction cleanup as part of their expertise.   I asked at the beginning of the job for the crew's #1 priority to be vacuuming up all the construction dust.   The company was unprepared, having brought only 1 small vacuum - the owner returned 2 hours after start time with a 2nd vacuum cleaner.  Neither the owner nor the crew seemed to understand the need to vacuum up the pervasive dust.  I personally spent at least 3 hours vacuuming while they were cleaning.  

    The painters complained repeatedly about them, and said they had not seen a post-construction cleanup without major vacuuming.


    - Beverly B.
  • B
    CastleCleaners
    The service went great. Two cleaners came out and completed the job in a few hours. They were able to clean the entire house in the time they were out. They were very nice and were easy to work with. They did a fine job and scheduling was not a problem.
    - Susannah M.
  • A
    Cal-Pure Clean, Inc.
    Jeff Macgruder was amazing!!!  He came highly recommended from our real estate broker, who uses him for mold remediation and odor abatement issues for real estate transactions.  The last time our dog got sick, we had to throw out the area rug.  This time the damage was just as bad, but Jeff rearranged his schedule so that we could remedy the situation within 24 hours - that must be the key!  Not only do the carpets look and smell amazing, but we felt so incredibly comfortable with him in our home.  We highly recommend Cal-Pure Clean and Jeff Macgruder.
    - kEllen C.
  • A
    EuroShine Cleaning
    The provider came over the very next day. They were wonderful. They were so efficient, knowledgeable, and courteous. It was done so well, one of the bathrooms that had a serious mold problem was cleaned and looks brand new. We feel safer there now. We will probably be calling them to use them as regular cleaners.
    - Toni W.
  • C
    YB Cleaning Services
    They charge by the hour, not by the job.  When they come to clean, they are not hustling, they work like they are paid by the hour.  When their time was up they left, and left the house partly unclean.  We have had much better for much less.  Will not us them in the future.
    - Christopher V.
  • F
    SmartClean Cleaning Services
    I called because I needed just a couple of things cleaned in the house:  2 bathrooms and 4 sets of shutters.  I saw they were offering a deal online, so I thought I would give it a try.  When I spoke with them on the phone they said it should not be any problem to do everything I needed within the 2 hour timeframe.

    There were two men that came out.  They ended up doing an insufficient job cleaning the two small bathrooms which I had to re-clean (I had already done the floors so it was really just 3 sinks, 2 toilets, and two tub/showers).  And in two hours? time, they could only get to 2 out of 4 sets of shutters.

    In addition to the disappointment with their work, my husband discovered on our credit card statement that they added $31.25 to our bill without our knowledge as a gratuity.  I disputed this additional charge with our credit card company.

    I would not recommend these people to anybody.

    - Caryl C.
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Home Cleaning Services in Hidden Valley

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