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Find Top-Rated Hidden Hills Water And Fire Damage Services

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Water And Smoke Damage reviews in Hidden Hills

Real People ~ Real Reviews ~ Real Results

  • I would highly recommend Unique Restorations. They arrived promptly, worked efficiently, were very courteous and pleasant, and were helpful in making decisions when asked. Their prices for extra work not covered by insurance were very fair. The hardwood floor installers were experts, paying a lot of attention to the smallest details. I had a question regarding a "riser" at an exit door that troubled me, and they returned after all the work was complete and they were paid to remedy the problem to my satisfaction.
    - Lynn S.
  • These guys did a great job from start to finish with getting our home restored from the water damage. We were devastated. The crew took care of everything. They made dealing with insurance company easy, I Hope I never have a problem like what we had with this flooded fishtanks, but if I did I would use this company right away.
    - Elena Y.
  • I hired Water Damage Rescue to dry our garage after the strong winds and heavy rains stripped a portion of its roof. They were pleasant to deal with. Not only did they dry our garage but also fix the damaged that occurred. They handled the communications and paperwork with my insurance company and made sure everything that got damaged was covered. In addition, they were very professional. They are prompt with their response and follow through as they have promised.
    - John B.
  • These guys are awesome! We experienced flooding inside our house due to some broken pipes and they handled everything to help us fix the problem. They helped packed our items, dried our house and restored our home like the flooding never happened in the first place. They are wonderful professionals and restored our home on time as they have promised.
    - Keith B.

  • Chris and his team did a fantastic job cleaning up, drying and
    helping coordinate all of the repairs on my mom?s house after a pipe leak from
    the ceiling.

    I called Chris after a pipe break on the first floor ceiling
    had caused significant water damage in the walls, ceiling and floors of the
    house.  Since my mom is elderly and has
    health issues I wanted to make the sure the job was done correctly, on time and
    in a clean way. Chris and his team were extremely professional. They arrived
    when promised covered up the damaged area and got to work. Chris kept me in the
    loop every step of the way and went out of his way to coordinate with the insurance
    company and the contractors doing the repairs to make sure the job was done
    correctly and on time.

    He did a fantastic job of removing all the wet and damaged drywall
    and floors and setting up the right equipment to dry up all the moisture
    before the repairs began. He coordinated with multiple contractors to make sure
    the job stayed on track and the work was done correctly.

    I would recommend Chris and his team for anyone that has
    experienced water or smoke damage and is interested in someone that can do the
    job right the first time. Chris and his team are extremely professional, know
    what they are doing and always go the extra mile. I am extremely satisfied with
    the level of service and work.
    - Norman K.
  • Spoke with one of the owners prior to the appointment.  He was really helpful with determining what needed to be done.  Jaime showed up 20 minutes early and checked all areas of concern.  He was thorough and completely put my mind at ease!  I would definitely use them in the future and highly recommend this company.
    - jamie m.
  • We had leaks in the metal awnings that covered our bay windows after the heavy rains in december. Then 2 weeks later, busted a pipe in the slab under our washing machine.  WE called a few places, they were responsive and overall quick to get things going. We initially were thinking we were going to use home insurance to cover the repair, and during this process they worked with my insurance. After the estimate came back, we decided it was not worth it to file a claim and instead paid out of pocket.  That's where it all went downhill.
    Since they own another general contracting business (oh what luck - we can fix this for you), they were inclined to remove much more than was necessary, over calling the "wet" areas to basically expand the demolished area and then hope to be the ones to put it all back together.  It took them way too long to find the source of an ongoing leak. And worst of all, at one point they told me I had water in my ceiling, my attic, and all down one wall in areas WHERE THERE WAS NO WATER and that I needed a new roof (we didn't after 2 more roofing evals) !!!  Basically they didn't know how to use their infrared moisture detectors and were ready to rip down ENTIRE WALLS when in reality they were just seeing changes in the temperature of my walls (maybe old insulation in these areas) and not actual moisture.  I actually made them get up on the ceiling to use a secondary moister reader (the kind with the prongs that actually tests for water) to confirm the cold spots were just that - cold spots and NOT MOISTURE. I am amazed I had to be the one to suggest that.  When we got a contractor (not their co-business), we got an independent moisture assessment (someone who just evaluates for insurance purposes but does no remediation) and low and behold - they were totally off on the wrong foot - thank goodness I told them to stop.  
    Then the billing - every machine charged by the hour - many not even turned on most of the time. Ridiculous. We had them come and take it all away.  What a mess.  
    BOTTOM LINE - doubt their integrity. They just want the GC work that can follow for the rebuild.  worst of all - they didn't know what they were doing and how to read and interpret their instruments.  Would not use again.
    - danielle j.
  • The service went perfectly. They completed the project in 2 different parts. The job was completed in about 1 week.  3-4 technicians came out and they were always supervised. They were very hard workers and I have never been so impressed by a company. They were very courteous, professional and responsive. They always called ahead of time to make sure it would be okay to come out during a specific time frame. They were very aware and respectful of my home. They took great care of my items while they were in my home. It was a real pleasure working with the company.
    - Maria U.
  • Well, they came in and Dalton & crew were fabulous. They isolated the room where they were working and kept everything so neat and clean.
    I loved how they placed the protective materials on my flooring and walls in the work area. Would highly recommend them.
    - Rachel b.
  • I hoped to find a company I could trust to do the follow-up work after my plumber fixed a leak from a cracked pipe in an upstairs bathroom.  I was concerned about possible water damage and any remaining moisture in the walls.  After making several stressful phone calls, I took the suggestion of a friend and called Serv Pro in Culver City.  From the time Marlon (the vice president of the company) arrived, until the time the job was completed -  I could not have been more pleased.  Marlon was sensitive to my distress.
    He was reassuring and accommodating. Most of the work was done in my garage. The job was done efficiently and the clean-up was complete.  I have spoken with Gary Yang, the head of the Culver City office, a number of times.  He was always courteous and if not available when i called, always returned my phone calls.  I recommend Serv Pro Culver City.  I cannot speak for any other Serv Pro office.
    - Rea G.
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Water And Fire Damage Services in Hidden Hills

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