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Appliance Repair reviews in Hidden Hills

  • A
    Lerman Appliances
    This review is long over due! We have worked with Lerman Appliances for years. Over the last couple years, they repaired our dishwasher, washing machine and refrigerator. They are the first company we call when we have any appliance repair issues because of their great service and honesty. Once we thought we had a problem with the washing machine, but when I called Leman to schedule service, they walked me through a couple things to do and the problem was corrected. Most recently, we had a problem with the refrigerator leaking water. Lerman came out right away and found one problem and corrected it. A few days later, the water leak was back. It turned out there were two issues causing the water leak. When we called Lerman about the continuing problem, the owner, Ilya, came out personally and found a hair line crack in a water pump going to the ice maker. He ordered the part needed and returned to install it himself when the part arrived. Ilya was such a pleasure to work with and did not charge us labor for the return visits! How AMAZING is it to find a great company that stands behind their work these days! Thank you Lerman Appliances for all the times you've helped us and provided great service! Diana Plotkin, Calabasas
    - diana p.
  • A
    Dr. Fix Home Services & Appliance Repair
    I was a general contractor building million dollar homes in Malibu for 10 years. I share that aspect with readers of this review because in all my time as a builder-developer and since as just a regular homeowner, I have yet to meet a better handyman. Alex is a consummate professional in every regard. He did what was asked, gave expert professional opinions and suggestions about the best solutions and why he would recommend a particular course of action. He never was looking to overwork a problem or overcharge and I would have known immediately, Instead, he looked for the best most efficient solutions that would be in my best interest as a homeowner. I give Alex and his company the highest rating across all fronts. Ps- he is a really great guy and a pleasure to work with.
    - Chris K.
  • A
    American West Appliance Repair
    My dryer stopped heating, so I called this company, because I used them in the past. The technician was on time. He immediately assessed the problem with the thermostat. He had the part in his van and fixed my dryer right away. I am very happy with his service.
    - Miroslava G.
  • D
    US Standard Appliance Repair
    Although I was impressed by the reliability of this company to come out during the window of time and giving me 1/2 hour notice that they were on their way, this turned out to be over a month's time and very frustrating. The job required multiple visits to my home. I had to call the owner and his helper back several times since the first few visits did not fix the problem. Two ice makers had to be installed. The first one was not "long enough" so didn't come into contact with the ice as it built up and therefore never shut off. The owner's helper added a piece to it to make it longer (never did that before!) and that didn't work. The ice maker should have just been replaced at that point. Now, I am left with an ice maker that does not shut off automatically so constantly makes ice. I now have to turn the ice maker on and off all the time which is an inconvenience since it is not easy to access the on/off switch. The owner has now REFUSED to come back to my house to finish the job. I called GE (the distributor of the ice maker) and their customer service person told me that the sensor is bad. The owner denies there is a sensor in the unit. GE also said that I had every right to expect the owner to stand behind his work. There is a 90 day warranty on parts and labor but doesn't seem like he wants to stand behind that statement on the invoice. The owner suggested I took advantage of him but if calling him back after each visit when the frig wouldn't hold the temperature or the ice maker was not working properly, I disagree with him. I did NOT take advantage of him and his company. I just wanted the repair to be made. I've had appliances fixed over the years and never had such a disagreeable experience. I feel like I've been left high and dry and the job is not unfinished. The owner's "secretary" said she would reimburse me for the cost of the icemaker; the owner let me know that he would NOT reimburse me and would not come out again. I would never use this company again.
    - Joan P.
  • A
    Lerman Appliances
    Joseph was our repairman. He figured out what was wrong with our refrigerator door did an excellent job of repairing it. We were very happy with the service and the repair. We also applied a coupon that we bought on Angie's list and that saved us $20.00.
    - Trudy C.
  • A
    Local Appliance Repair
    After I received my estimate from them, I still shopped around but their price was the best. They gave me an additional $20 discount for being an Angie's List member. The technician, Aleck, was very helpful and did an excellent repair service for an excellent price. Would highly recommend this company in the future to my family and friends.
    - Eli G.
  • A
    American West Appliance Repair
    Mike came out to check our stove. He was on time and friendly. He seemed knowledgeable and trustworthy. He quickly diagnosed the problem with spark module, had the replacement part on his truck and fixed our stove right away. He was very careful with our marble counter and cleaned everything afterwards.
    - Miroslava G.
  • A
    American West Appliance Repair
    Mike came out to fix our stove. He was on time and very friendly. He seemed knowledgeable and trustworthy. He quickly figured-out the problem with spark module, had the replacement part with him and gave us a fair price. He was very careful with our marble counters and cleaned everything afterwards. Very fast and affordable service.
    - Miroslava G.
  • A
    American West Appliance Repair
    Our Frigidaire dishwasher was not draining and we called American West Appliance Repair. We used them in the past and were always happy with their service.They scheduled a technician for the very next day upon our request. He arrived on time and was extremely thorough in fixing our dishwasher. It was quick and affordable service. We can always count on this company for great service and fair price.
    - Miroslava G.
  • A
    American West Appliance Repair
    We called American West Appliance Repair on 7/11/2015 regarding ice maker not producing ice cubes. We could not believe that someone would come out on Saturday within 2 hours of making the telephone call. Mike came out to check our ice maker by removing it. He determined that it was not working. The water valve was working properly and water line was not blocked. He had a brand new original GE ice maker on his truck. Within a few hours after installation a new ice maker was producing ice. The technician was nice and professional.
    - Miroslava G.
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Appliance Services in Hidden Hills

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