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Furniture reviews in Hercules

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  • Door sweep/weather stripping added to the front door appeared great. Upon use, I noted that the stripping was not tight against the door nearest the hinge side. Inspection uncovered that the two screws nearest the hinge side of the door were not actually screwed into the door at all.  I had to drill a pilot hole through the stripping and the door, find a screw that fit and attach the back end of the stripping myself.
    The door sweep/weather stripping added to a door between the garage and the backyard had a very large gap to fill.  Herb showed me, after performing the installation, that he was not able to make a solid seal because of a dip in the grading of the concrete AND the over 1 inch gap there to start with. I ran down to Home Depot and bought a roll of sponge rubber weather strip (under $5) and sealed the gap with no issue. Took 2 minutes, actually less. He measured the door and gap before going for his supply run and should have purchased what was needed to complete the job. Once he saw his plan did not work, he should have gone back to buy what was required to finish it right. The additional stripping is sponge and rubber and will eventually need replacing, but that's fine. It's maintenance.
    I tried the bathroom sink handle and it was tightened beautifully. I made the mistake of assuming the same for the sink faucet. After my discovery of the issue with the door sweep, I went to check all he had done, which is when I discovered the sink faucet had not been tightened at all. 
    Herb was easy to reach by telephone and came precisely on time, but given the quality of the 'finished' work, pretty unimpressive overall. I think there's no doubt he has the skill to have completed each job successfully, but for whatever reason, he did not.  I had to go behind each job and finish it properly.  I'm a bookkeeper not a handyman/woman, that's why my sink needed attention to begin with. What's the point of hiring a professional if I have to get on my hands and knees. That's what I wanted to avoid.  Price would have been fair had the jobs been actually finished.
    - Allison M.
  • They are really good guys and everybody is kind, and everybody that I have been in contact with has been really helpful. Their prices maybe a little higher, but in my book it is worth the extra money, not only the amount of service you get at the time of purchase, but also if you go in with any questions afterward they will give you all kinds of advice. I am a handyman and I went in with a few pieces of a dishwasher and they looked at it and said we have it in stock. They gave it to me and did not charge me for it because they did not know what to charge for it.
    - Kathryn B.
  • I was well treated in the showroom. The saleswoman listened to what I said and didn't try to push me to more expensive models.The range hood was on back order, so I had to wait several days for delivery. The only negative was the delivery. It was scheduled to be the first in the morning, but didn't come until 11:30. Apparently, they stopped elsewhere to "drop something off," and things got complicated. I would have appreciated a phone call to tell me there was a problem.
    - Roberta A.
  • unknown
    - Gwendolyn F.
  • Incredible service. Great prices. Installer has come back for other work and he's terrific.
    - SHANNON K.
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Custom Furniture Makers in Hercules

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