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Home Security System reviews in Healdsburg

  • F
    Protect Your Home
    Protect your Home call center:  If you can navigate through incomprehensible automated selection options and finally arrive with a person on the line, they are friendly but unknowledgable.  Least to say incompetent.
    Scheduling and promptness:  Be prepared for  4 hour window of waiting and the inevitable arrival of the service rep right at the end of the window.  THEN  you need to stay with them for the next 1-3 hours.  Net-net write off a day for them to come deal with any issue.
    Ability to deliver:  I have had 5 (yes FIVE) appointments and they still have not been able to get the install done correct.  Oh, an I have been paying for the service since Day 1.
    Resolution of problem:  Who knows.  They tell me they only need to install an extender, but every time they arrive, they say no one put that info in the work order, so they don't have one.
    Recommendation:  Find ANY other service provider

    - Charles G.
  • A
    SimpliSafe Home Security
    Ordering a home security kit from SimpliSafe online was incredibly easy. And even though the order form said the kit we wanted was on backorder, it actually came in two days. All the instructions on how to install it are crystal clear (not written in another language and then mangled in translation to English), and the installation is easy-peasy, as is the set-up to activate our  notification subscription, which, luckily, we have not had to use.
    - Meg K.
  • C
    Bay Alarm
    They are terribly expensive for doing absolutely nothing. They are not very prompt. We got rid of the door alarm after it went off several times and no one responded. They said they sent the message to the sheriff's department, but nothing was done. I have spoken to an employee about having the cost lowered and they said they would be able to work with me on that but 2 months later I have still not heard back from them.
    - Laura H.
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Home Security Companies in Healdsburg

Companies below are listed in alphabetical order.

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  • CCM

    408 South Rose St Apt 11
    Anaheim, California
  • Epic Alarm

    2166 W. Broadway #777
    Anaheim, California