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Pest Control reviews in Hayward

  • A
    MightyMite Termite Services
    Signed up for a 5 year inspection and treatment contract, The service was good, came in and did an extensive treatment, but after 2 weeks, i found another area that has been infested by termites, and so I called them again to get another termite service and they came and provided additional treatment. The second appointment took about a week to get the schedule and could have been better if you could get a quicker response especially when you signed a 5 year contract. But I am pretty happy with their customer service.
    - Anthony T.
  • A
    Hi Tech Termite Control Of The Bay Area
    I would highly recommend their services. When I telephoned for subterranean termite extermination services they a team of three came the following morning and performed their work efficiently and thoroughly, explaining beforehand what they would do and answer all my questions. Their work is guaranteed 3 years with annual inspections with any remedial serve covered within that period.
    - BRIAN L.
  • F
    Specialty Inspections
    They did inspection and reported section 1 issue on roof so I hired them to fix it. They said all work is done and charged me. Later I noticed hole in roof with broken tile from window, I took a picture and sent them, they sent some one to patch it since they broke it but again it was half patched and left. I was told it's only visual no problem with it. Few days later my roof started leaking. I called again and the sent someone to fix. I was told it's fixed and I went to my window to see, they again took out the tiles and left the roof open with a hole. Called them again and they are going to send the worker back. Ordeal is still going on....
    - Ashish C.
  • A
    Pacific Coast Termite Inc
    We had originally been covered by Pacific Coast Termite (PCT) a few years ago but had let our warranty expire over a year ago. A couple of weeks ago I saw a swarm of subterranean termites coming from a crack in the sidewalk about a foot from our house, freaked out, and called them again. Frank R came out to do an inspection and told us that PCT could reinstate our warranty coverage as long as we paid the lapsed amount, instead of having to pay the full fee for brand new coverage. This saved us well over $1000.
    Today, Robert G came out for a full inspection for the reinstatement coverage and treated a few spots where we had subterranean and dry wood termites (yup, we had both). Not only that, but both he and Frank have kindly talked me through how to schedule future treatments when we do some renovations and concrete re-pours around our property in the next year or so. They will come out and spray exposed dirt and wood, all covered under our newly reinstated warranty.
    I am amazed that this family-owned business can afford to be so customer-focused. Both gentlemen were very polite, professional and thorough in their work and their interactions with me, and I really appreciate their help. I cannot recommend them highly enough.
    - Andy J.
  • A
    Pacific Coast Termite Inc
    They were very responsive and polite from the initial call to the end of the whole process. Jeremiah was the inspector and was explained the whole process. He was very polite. I received a better discount of 10% because of an advertisement they had. The exterminators came out the very next day I set appointment and were there on time, if fact a couple of minutes earlier and were very polite. They went straight to drilling holes around the outside area of my home and under the home. They plugged the holes back up cleaned up and left. They were pleasant and professional from beginning to end.
    - Marlene S.
  • A
    Planet Orange
    They originally came out and sprayed for termites. I saw some on my window a couple months later and called them about it. They came out immediately to take care of the problem since I am still under warranty. They told me that if I have any more issues to let them know. So far, I haven't seen a single one!
    - Gloria b.
  • F
    Alterra Pest Control

    I have repeatedly asked the company to call live and give us an appox. time when the tech will arrive. Instead they give you a robo call, the night before, just give you a ten hour time span. You can call the company and they may return your call once after a dozen calls, if you are lucky.

    On Thursday the tech showed up and rang our bell and asked what he was to spray for. According to the salesman they are supposed to spray the entire outside of our property. I watched from each window of our house. The tech DID NOT spray anything above three feet. He did not spray the eves of the house, the lawn, the driveway, neither side of our house, our patio nor our patio cover. Then he started to pack up and I went outside and politely asked him to spray our lawn. He said he had. I told him I was watching him the entire time and he had not sprayed the lawn. Then he got very aggressive and started swearing at me, and said he didn't have to spray anything he didn't want too. I told him I was going to report him to his company. And he said go f...... ahead. They don't give a sh.t, and they won't do anything.

    And he was right I left them several voicemails five days ago, and the company still has not called me back.

    DO NOT USE Alterra Pest Control from Livermore. They do not know the meaning of customer service.

    - Robert & Vicky R.
  • A
    Proven Termite Solutions
    I only got one estimate for this work. I chose Proven because of rating on Angie's list and the estimate was in line with an estimate I got when I bought the house 5 years ago. I also chose Proven because they used a real termiticide, not the orange stuff that a lot of companies use.
    I did not have to leave the premises or remove my pets to have the work performed. There was a hint of odor after the job was done but mostly it  smelled like wet earth after a light rain.
    I didn't realize the extent of the work they were to do so some areas at the outside walls were not cleared properly of materials. The Proven crew helped me clear those areas so they could do that work. The contract said that there would be a charge for clearing areas not cleared when they got there, but they did not charge me for helping with the clearing up. They did not hurt any of the plantings at the house walls but still treated those areas.
    Overall, I was pleased with the work and the crew and the finished job.
    I would recommend them to others.I would use them again and 

    - Mark K.
  • A
    Terminix - Pleasanton -Termite & Pest Control
    I think for what they gave me, I got a good price. I like that they're concerned about the environment and tried to use at least effective kinds of pesticide and they will come in and do about anything in getting rid of rats just setting the trap and then emptying them when they need to be emptied. I've been using them for years.
    - Barbara T.
  • A

    Excellent service from the time I called the office explained the procedure did not try to offer me any other services other than what I needed. Said they could come out maybe same day she would check schedule and call me back. Received call back in a short time and said that an exterminator would be out within the hour. How great is that. Dom came out assessed the situation put on his bee suit and went after the yellow jackets. Boy were they mad but they came out of their nest fast. Dom answered all y question the work is warrantied for 30 days. Great service will use again if need be. Also advised to close up open area under the eave with caulking to prevent reoccurrence of another yellow jacket next.

    - Suzanne M.
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Pest Exterminators in Hayward

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