THEY DON'T COMMUNICATE, AND ARE A NO SHOW TO AN APPOINTMENT THEY AGREED TO. i don't know what it is with plumbers. Rescue Rooter Bay Area East 8216 was a no-sho this a.m. (see that review) They were B rated...so i figured looked for a company local and A rated. found E-Z Plumbing & Trenchless Sewer, Drain Cleaning. Since i had some time, b/c Rescue was a no show, i called E-Z. To my surprise, they said the could come over today, with in one hour of my contacting them! Great! wait time: 1:00, they said an hour so...they'll show within that time, I say to myself. wait time: 1:30 I call and leave a message, no one picks up...(should have been my first clue) wait time: 1:50 Well i have to go to work, so I'm gonna call and find out if they're even coming or not, maybe I'll re-schedule. They don't pick up. By this point I leave my second message. then I'm like they're open for business... are they just avoiding me? So i call from a different phone ... guess what...THEY PICK UP ON THE FIRST RING. As soon as I say who i am, they hang up. ***? What did I do? I just asked to use their service. I don't know what's going on over there, but here I am, down two plumbers on Angies list. I'd make my own list.. i know of at least two plumbers not to call. hope they can understand, that communication is the most important thing. if you don't want to do the job, why say you do? and leave me hanging here, not having to work late to make up for being here...because they said they would be here.? very frustrating. I don't get it. anyone know a good plumber in the SF Bay Area?
THEY DON'T COMMUNICATE, AND ARE A NO SHOW TO AN APPOINTMENT THEY AGREED TO. i don't know what it is with plumbers. Rescue Rooter Bay Area East 8216 was a no-sho this a.m. (see that review) They were B rated...so i figured looked for a company local and A rated. found E-Z Plumbing & Trenchless Sewer, Drain Cleaning. Since i had some time, b/c Rescue was a no show, i called E-Z. To my surprise, they said the could come over today, with in one hour of my contacting them! Great! wait time: 1:00, they said an hour so...they'll show within that time, I say to myself. wait time: 1:30 I call and leave a message, no one picks up...(should have been my first clue) wait time: 1:50 Well i have to go to work, so I'm gonna call and find out if they're even coming or not, maybe I'll re-schedule. They don't pick up. By this point I leave my second message. then I'm like they're open for business... are they just avoiding me? So i call from a different phone ... guess what...THEY PICK UP ON THE FIRST RING. As soon as I say who i am, they hang up. ***? What did I do? I just asked to use their service. I don't know what's going on over there, but here I am, down two plumbers on Angies list. I'd make my own list.. i know of at least two plumbers not to call. hope they can understand, that communication is the most important thing. if you don't want to do the job, why say you do? and leave me hanging here, not having to work late to make up for being here...because they said they would be here.? very frustrating. I don't get it. anyone know a good plumber in the SF Bay Area?
