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Insurance Agent reviews in Grass Valley

  • F
    We were long-time AAA homeowners and auto insurance customers, and had been satisfied with their service for many years.  When we sold our old home and bought a new one 20 miles away, we called AAA (CSAA) first to get a new homeowners insurance policy for our new home.  They gave us a price and a policy number so that escrow could close on the new home purchase.  A week after escrow closed and we had already moved in, we received a call from the escrow officer telling us that AAA said there was no such policy and the insurance premium was being returned.  We immediately called AAA insurance to find out what the problem was; the call was transferred several times, and after almost an hour on the phone we were promised a call back later that same day.   They never called us back, we had to call again the next day.  And again the phone call was transferred several times.  Eventually, we were told that the policy was rejected because we moved to a high fire danger area that AAA does not insure.  When we asked the supervisor why they gave us a policy number at all, and why no one ever called us to tell us that the policy was rejected, leaving us unknowingly uninsured for a week, we never got an explanation.  We found another insurer for our home, and cancelled all of our AAA auto insurance policies, the awful lack of service for the homeowners policy left us with no confidence for any AAA insurance policy
    - Diana B.
  • A
    USAA Bank
    - Michael B.
  • A
    Douglas Becker Insurance Agency
    Very knowledgeable and professional. Tammy turned a potential nightmare scenario into a smooth and easy one for me.
    - Robert C.
  • A
    United Healthcare
    She is really good. I have recommended others to her.
    - Thomas P.
  • A
    State Farm Mutual Automobile Insurance Co
    His secretary has provided exceptional help to me. They are really nice people.
    - Thomas P.
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Insurance Companies in Grass Valley

Companies below are listed in alphabetical order.

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