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Auto Service reviews in Goleta

  • B
    I went in for a smog check for registration in CA. It was lunchtime on a weekday, and he took me as soon as I arrived. I talked with the technician as he performed the check. No problems, so I was out in about 10 minutes. Even threw in some candy for passing which was a nice touch. I'm not sure why 10 - 15 minutes of labor should cost $50, but it was the cheapest I could find in Goleta. Also, when I called on the phone he said $50, when I arrived in person he said $56 since my car is out of state, but I told him he had quoted $50, and I was only charged $50.
    - Andrew P.
  • F
    LIAR and CHEATS. Do not go here.
    My girlfriend took a vehicle here to get smogged. The car failed the smog test due to "visible smoke", essentially, the mechanic claims to have seen smoke from the tailpipe. I won't argue if this is true, although the vehicle passed at another station later. The mechanic then recommended a $250 "engine purge" to fix the problem. As a former mechanic, I know there is no such thing. After asking about it, it turns out an "engine purge" is this mechanic's own invention, a cleaning solution for the engine. They also claimed the brake fluid was dirty and recommended a brake fluid change. This was a complete lie, the brake fluid was flushed less than a week before. I checked it afterwards myself, it was crystal clear. I can well imagine that after paying hundreds of dollars for needless service the mechanic wouldn't see any smoke anymore.
    As a former honest mechanic, few things make me madder than a dishonest mechanic. I can only assume the mechanics saw that my girlfriend knew nothing about cars, i.e. a sucker, and tried to milk it. Do not trust anything these people say.
    - Jonathan B.
  • A

    First let me say that I've been working on cars as an enthusiast for over forty years.  I am better than most home shop mechanics and have rebuilt many engines, from motorcycles to Mercedes diesels.  I know and love cars.  I will tackle almost any automotive job because I am a perfectionist and have been let down by many so-called "professional"  mechanics. I am also an engineer.

    I initially thought that the ball joints on my Mercedes were worn because I heard some grinding when turning the steering wheel while stopped.  I do my own work on this car and had replaced these ball joints about 10 years ago myself. I figured that they needed to be replaced again but didn't want to rent the ball joint press and go through a week of not having my car so I scheduled Eigis to replace both front ball joints for me.  To my surprise he found that the noise was due to a worn tie rod end and replaced it instead.  Problem fixed. He could have easily replaced the ball joints and the tie rod end which would have cost a lot more and I would have been none the wiser.

    I appreciate having an honest and skillful mechanic work on my car.  And what's even more impressive is that his prices are fair. 

    You won't go wrong having Stuttgart Motors work on your German car. 

    - David P.
  • F
    Stateway Auto Transport Inc
    Moving from California to Massachusetts, we are flying out on the 2nd. We gave Stateway a two-week window to pick up our car, with the last day being the 31st. We called and emailed them repeatedly for a week, with no responses. After we sent them a nasty email, one person (Pam) finally called back. She said that she would arrange shipment and get back to us by the 31st. We said that as long as the car shipped by the 1st, (before we get on the airplane) that was fine. She never called us back. I called every five minutes for two hours, with no call back. I sent an email to Pam ... no response. I called a few more times, and one time she actually answered the phone. She told me that she had booked a carrier (a different company) for the 4th, and then sent me an email with the details, including the fact that the cost will be $200 more than what it said when we made a deposit. I got the email and responded saying that we want to cancel the order, as this is outside of our window (we have been clear all along that we are FLYING to Massachusetts on the 1st). She is now telling us that we forfeited our deposit and she will be charging us a $100 cancellation fee.
    1. They state on their website that they are a carrier. This is not true; they are a broker.
    2. They do not return phone calls.
    3. They do not return emails.

    - Chelsea P.
  • A
    Robert quickly and efficiently diagnosed the cause of an oil leak near the distributor on my '97 Honda Odessey. A non-replaceable seal within the distributor was the culprit and he had it fixed the same day. I have been taking my car to him for years and have complete trust in his technical abilities and honesty.
    I previously had him perform an oil change and asked him to also replace the plugs, wires, rotor and cap. (The car had over 100K miles on it) He callled me later that day and said the rotor, wires and cap looked new so he didn't replace them. I had forgotten that Honda recalled the vehicle and replaced those components a year earlier. Robert could have replaced those parts and I wouldn't have been the wiser. This honesty is rare in the automotive repair business. He never recommends something that doesn't need to be done.
    Highly recommend him to all Honda and Acura owners.
    - David P.
  • A
    Safelite AutoGlass
    Great! Eddie called gave me all time. Arrived on time. He did it in two hours, patient, explained what was going to be done. No special things needed to be do. He had everything in his truck. Very good and iam very happy.
    - Mary L B.
  • A
    santa barbara smog shop
    Santa Barbara Smog Shop are very reliable and I highly recommend him. I've used him for a couple of years now. I used them last year for engine repair. His pricing has been very fair. He tells you how long it will take and give you an idea of the cost and he's always pretty much right on.
    - Judy H.
  • A
    I had a good experience with them. For many years, I saw them a lot. They would work with you on what service needed to be done and the price. They work was always good. They do not do a lot of specialized services.
    - Jeffrey J.
  • B
    Went in with check engine light on. They cleaned the MAF Sensor, that worked for a short time. Went back and they replaced it. That worked for a day. Turns out the one they installed was defective. They replaced it at no charge. Been working OK every sense.
    - Stephen C.
  • B
    Took my car in on a Saturday for an oil change. They got my car done in a reasonable amount of time (about 45 minutes) even though they seemed very busy. I was satisfied with the service, the only thing I didn't like was the price. 55 dollars seems steep for a oil change using conventional oil. I noticed a change with synthetic costs 100 dollars! However this is my first oil change since moving to the area, and since everything seems to be expensive here, maybe it's the norm. I also dinged them on professionalism because I heard one of the employees yelling and cursing about something. That doesn't really bother me, but I know it would for some customers.
    - Jared B.
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Auto Services in Goleta

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