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Garage Door Repair And Installation reviews in Gilroy

  • A
    Ace's Garage Door Repair & Installation
    The workman was on time, neat, professional, informative, worked efficiently, answered all my questions.  He came prepared with everything and more than might be needed.  My house was built in 1998 and it was time for a mechanically and technically updated system.  I now have whisper quiet doors. As to price, I had no way of knowing as I had not gotten estimates from other contractors, but I was/am OK with price.  I AM A HAPPY CAMPER!!
    - Constance T.
  • A
    Jacks Overhead Doors Inc
    Serviceman called before arriving to assure I was home.  He adjusted the limits of the garage door.  He greased the track and secured the opener.  I have used Jack's Overhead Door in the past and always
    - robert a.
  • B
    Halcyon Overhead Door
    I had trouble getting an appointment.  They were supposed to contact me and I had to contact them.  Once they made the appointment they showed up on time and did excellent work.  He cleaned up very well.  The door works much betternow.
    - George L.
  • C
    Halcyon Overhead Door
    I replied to their offer for their garage door service package.   They came in and told me something didn't work that did.  I had to reason with the person and eventually had to negotiate another price to get the work done.   I put up with it only because I had to get the garage door repaired for a home sale.  I was ok with the final price, but I was not happy the process.
    - Jay E.
  • A
    The Alcosta Co. L P
    I saw the deal on an email and purchased the voucher.  I got an email response from Alcosta with in 48 hours.  They gave me the name of the technician for my area and I called him to set up the appointment and actually called me back with in hours. I was able to set up the appointment and he came out same day.  Mark, the technician, was great. We showed him the issues we were having and after assessing the situations let us know what the problem was and what was needed. He was knowledgeable, nice and professional.  We asked about repairing our keyless entry pad that died a while back.  He took a look and confirmed it was dead and no longer compatible with our new garage door opener. He actually one with him and installed & programed it for us. That's the only reason I paid a bit more that the cost of the voucher ($99) because we did need to have the rollers installed as well.  It took him a whole 45-60 min to do all the work or tuning up the door, changing out the rollers, securing our door opener, and installing the keypad.  I think it was a very decent turn around.  I would definitely use them again and recommend them.
    - Miriam H.
  • A
    Halcyon Overhead Door
    Hector worked diligently and quickly in the cold night.
     In a little over an hour and a half, I had two properly functioning garage doors. As requested, he replaced the rollers on one
    door and the cables on the other.
    Hector answered all my questions about the general maintenance of our roll-up  garage doors and showed me his method of replacing the rollers if I decided to try it myself.
    We are happy. The local feral cats and possums aren't happy because they can't sneak into the garage any more.
    - TIM B.
  • F
    Precision Door Service
    My wife called them today because one of the door cables had come off the the spool it normally wraps on. They came when they said they would. Same day. 
    The technician fixed the cables, then began trying to sell my wife on new springs and new rollers and other parts that do not need to be replaced. The doors are approximately four years old and are only opened occasionally. They are in new condition. He went on and on about springs about to fail. How could he possibly know? They are fine. The rollers already on the doors are also fine. There's no need for this.Eventually my wife insisted that he stop trying to push things on her and he finally left.The work seems fine. The cables are where they should be now. But the bill lists $150 worth of new parts. The only possible new parts are the cables themselves. Everything else is exactly what was there. $150 for a few feet of cable? And I cannot even verify that he replaced that. There is also a charge for retensioning the springs. I assume this was necessary because he had to loosen the cables.The bill seems high to me by about double.
    - Edward H.
  • A
    Halcyon Overhead Door
    My wife and I purchased a "Big Deal" coupon via Angie's List for garage door service (inspection and cleaning), which also included the installation of either new quiet rollers OR a keyless entry pad, all for $99. Immediately upon purchase, I sent an email to the company reporting that I had purchased the coupon and seeking to set up service. Within the afternoon, someone got back with me and we set up the service call.
    On the date of service, the tech was 10 minutes late (traffic), but that is the only bad thing I have to say.  Otherwise he was courteous, knowledgeable, and friendly.  He quickly and efficiently examined our whole system, reported that we did not need new rollers (as ours still seemed to be in good shape after a good cleaning), and suggested we might want to use the coupon for the keyless entry.  He cleaned and lubricated the entire system, as well as making a small repair to a single roller that had come out of its track and which my wife and I were clueless to fix on our own.  Further, he discovered that the motor was poorly secured to the ceiling, which was causing a lot of extra noice when the door was raised or lowered, so he secured it good and tight.  Now it opens smooth as butter, and sounds SO much quieter!  Lastly, since he judged our rollers to be in good shape, he installed and programmed a keyless entry pad according to the specifications and location desired by my wife.  And he did all of this pursuant to the single $99 coupon we purcahsed via Angie's List.
    My wife and I are very pleased by Halcyon's service, would recommend them, and will definitely make them our first call for any garage door-related service we require in the future.
    - Ryan P.
  • A
    Pulido's Overhead Door
    I had checked at 2-3 places. Finally, I found them and I was very happy with them. They are a local company. Their price was the least when compared to other companies I had looked at. They did a good job. I think I paid about $1,000. They were very friendly. They gave me a call ahead of time. They were able to accommodate my schedule. They worked around my schedule in a nice way. They explained what they were doing. Their price was good. I had few other people look at it; some people were charging more to do significantly less amount of work. I have been happy with the quality of their work. I am not sure if they were punctual or not because I had a weird time schedule. However, they did come out immediately when I wanted them to. They also went a step further for me. They helped me link my car with the garage door. I was very happy with that. I would use them again if required.
    - Steve E.
  • A
    Jacks Overhead Doors Inc
    Home warranty was useless in fixing the problem.  Jack's has been around for years and decided to call them.  Due to my work schedule they accommodated a time for a tech to come out.  The tech was not only a few minutes early but was very professional and knowledgeable.
    - Angela D.
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Garage Door Repairs in Gilroy

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