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House Cleaning reviews in Gaviota

  • F
    It went OK with a couple of local providers but totally failed me when I tried to go out of area as I was promised that it would work.  I am so disappointed. They shouldn't tell me that I have a service with the extra cost that I paid without telling me that if I used it, it would cost extra.  For one referral in Michigan, I am better off using the yellow pages than paying $7.50 more. I also had planned to use it in Big Bear, CA and Charlottesville, VA.  I DON'T THINK SO!!!!!!!!!!
    - Cynthia B.
  • A
    Lucy's Cleaning Service
    Amazing. Great disposition. Very professional. Wonderful attitude. Extremely detailed. Overall the best cleaning experience I've had. Lucy is so responsible, sweet, thorough and honest. Her staff is equally wonderful and dedicated. They left my house sparkling like a diamond.
    - Ana Maria M.
  • A
    Queen of Clean Service, Inc
    Everything went just great.  Oscar and his crew arrived promptly and did everything requested very quickly.  It was such a large amount of work that I expected a much higher bill.  But it was lower than I expected.  Oscar is an excellent Foreman and his crew is fabulous.  I was amazed at how thorough and fast and reasonable this service is.  -- Darius
    - Darius L.
  • B
    I have never had my home cleaned for me before, so I have no history to compare with. Two people arrived on time to clean the house, one spoke broken English and the other spoke none. Other than a confirmation call prior to the cleaning day, I had no contact with the business owner. They arrived in a personal car with no business noted on the outside. They said their car leaked oil, so they didn't park in my carport (I appreciated that).
    I thought they did an excellent job of cleaning everything. My only disappointment was a nick in my bedroom dresser and a permanent crease in a few of the aluminum blinds. I thought I would get a follow-up call from the owner to get my response on the cleaning (satisfied or not), but never did. I know I would have no way to prove that the slight damage was there before they came.
    - Charlene R.
  • A
    It went ok but could have been better - I apreciate that the supervisor speaks english however he left the ladies there for over two hours and I think they could have used the help cleaning high spots and the windows.  They asked if I wanted the patio swept (supposed to be part of the service listed).  They did the windows inside and tried to remove all the stickers (new) but missed some.  My bathrooms, appliances, cuboards, countertops and cabinets were cleaned well inside and out though!  With this it took them almost three hours for approx 1400 sq feet.  I'll still use them again - I like the work they do.
    - Lynda B.
  • F
    ClearView Property Services
    Vendor was not liscensed or insured but claimed to be. Work was unprofessional. Vendor used no primer but painted raw wood with poor quality paint. Instructions were very clear on required process. Vendor attempted to bill customer for additional work not requested. Very poor experience for all concerned. Work sight was a condo neighborhood and the work was contracted by a HOA that had to hire another painter to repair the flaking paint job.
    - John O.
  • F
    Prostar and The Cleaning Dolls presented itself as a professional cleaning service. But they were anything BUT professional. The cleaning women who actually came to clean the house did a fair job and I did not have any complaints about their service. It was the owner/manager of the cleaning service, Joanne, that was unprofessional, erratic, rude, moody and nasty on the phone. I put up with her attitude for some time because our vacation house is located in a rural part of Santa Barbara where I thought there were not a lot of options for cleaning services. She knew this and was consistently insulting, rude, whiny, and unprofessional about the job. I was not treated as a well-paying client should be. For some time I endured the owner's condescending attitude in order to get my vacation house cleaned, but the service declined as well. Overall Prostar Cleaning Dolls service was unreliable. Sometimes I would arrive at the house for the weekend (it is a vacation house) to find either that no one had come to clean as scheduled, or that the cleaning done from the last time was incomplete -- with wet laundry getting musty in the washer, dishes dirty in the dishwasher, or bed linens uncleaned from the last visit. I addressed this with the owner/manager of Prostar and the Cleaning Dolls often. They would blame the cleaning women they sent and send another crew, but apparently Prostar could not keep good staff, and because every time they cleaned there was someone new coming to clean the house, I would have to start over with what i wanted cleaned and how I wanted it cleaned (via fax from my other home.) It was a hassle. I eventually found out that the company treated their cleaning ladies unfairly; One of the women who cleaned a couple of times at the house found my cell phone number and called me directly to complained to me that she was not being paid enough of the money that she knew I was paying company ($150 per visit for 2 ladies for 2 hours. She claimed she was only paid $20 each time she came.) I did not address this with the owner. And this woman apparently quit. I have since found a wonderful cleaning service without all the drama, hassle and unprofessionalism of Prostar. I don't want anyone else to waste their time and energy with Prostar, the Cleaning Dolls or Joanne. It is not worth it. That is why I wrote this candid review.
    - stacy t.
  • A
    Cha-Cha Cleaning
    Very responsive; The workers spoke good English so it was easy to instruct them and so the work was done quickly. Fast and great communication made for a good experience. Will use Cha-Cha again.
    - Jeffrey K.
  • A
    Jazzy Maid Service
    Jazzy Maid Service is the best company for house cleaning in the Santa Barbara area. I have tried many other companies and no one cleans like them. Try them out!
    - Sean W.
  • A
    Jazzy Maid Service
    It went really well. They are really good to work with. The maids are really friendly. They know what to do and the house looks really good when they leave.
    - Peter V.
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Home Cleaning Services in Gaviota

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