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Home Improvement reviews in Gardena

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  • I left the house in the morning to discover a shallow gully and some toilet paper in my front yard near the sewer cleanout access--the sewer line had backed up into the front yard. Not good, needed emergency attention since this meant I couldn't use the toilet (or any water for that matter) without risk of a large sewage spill in my front yard. We had purchased the house 5 months prior and had the sewer line hydrojetted about 4 months ago due to known root intrusion in the old clay tile pipe. The house was built in 1962 and from the sewer inspection during escrow we knew there would need to be some future work and likely repair (video of the line was inconclusive due to root obstruction) but hadn't expected a backup so soon after hydrojetting! The first plumber I called scheduled me for a 2-4pm window the same day so I called Power Pro and they said they could have a technician out between 8:30 and 10am. So I lined them up! Unfortunately they did not arrive on time but I did receive two additional phonecalls, one at 10:45 and one at 11:45 to let me know they hadn't forgotten about the appointment and they had a service technician on the way. Jorge arrived at the house at noon and recommended an inspection of the pipe and relining as necessary. This would require diggin a 4'x4' pit in the front yard, a camera of the line to determine the extent of the clog/damaged areas, and then trencheless relining of the pipe with an epoxy cured fiberglass liner. The original quoted price sounded high to me (had done some previous research on sewer repair) and I did have another plumber lined up later that afternoon to provide another quote if Jorge and I couldn't agree on a price. However, he worked with his supervisor to find some cost savings and indicated he could call his crew to complete the work the same day so I agreed. Jorge went to work digging a pit in the front yard while he waited for the rest of his crew to arrive. Three other men arrived by 1pm and made quick work if dismantling the existing cleanout to get access to the mainline pipe. I used this opportunity to get some other quotes from Jorge for a replacement water heater and addition of a pressure regulator on our water supply line--these were items we had been collecting quotes for that were identified in our initial home inspection. The initial prices were higher than the other two quotes we had so Jorge worked with his supervisor again to see what kind of cost savings he could get us. He was ultimately able to match the next lowest quote for both items so I agreed to have the work done because, again, he promised it could be done the same day. Two more service technicians arrived at the house by 3pm to get to work on the water heater and the same two installed the pressure regulator. The whole crew wrapped up somewhere between 6 and 7pm but Power Pro did not charge any additional service fees for the evening work and stuck to the original agreed upon pricing. I've rated pricing a B since our agreed upon price for water heater and pressure regulator were higher than one of the other two quotes we had--but the convinience of having all the work done the same day was well worth it, not to mention we had six people working at our house that afternoon and early evening. The whole team was professional. Despite arriving much later than expected, the office courtesy calls and the availability of additional service men to complete all work same day bumped up an otherwise poor punctuality score to a B. Jorge and his team were all temendously professional. They took care to protect our white carpet (our water heater is inside the house), and took care not to damage any landscaping in our front yard. They cleaned up every work site when complete. I am very pleased with the final work products. Power Pro also provided photos of the underground work and work in progress for our records. Thank you to Jorge Gutierezz, Juan Hernandez Gutierezz, Robert Mares, Carlos Granados, Felix Perez, and Freddy Paredes.
    - Erica K.
  • Asher was in charge of the remodeling of two bathrooms in my house. He was very helpful in picking out the various tiles, vanities and other hardware. He met me at several stores to show me what was available. As the project progressed, several other jobs came up, some of which were not even part of the remodeling job. He got these side jobs done at no extra cost to me. Throughout the work, he was very professional and extremely easy to work with. He kept me informed of the progress and would call me immediately when a problem arose. He would make recommendations on how to handle different situations but would always let me make the final decision without being pushy. He always seemed devoted to making sure I was totally satisfied with the whole project. I would definitely recommend him for any home construction project .
    - Wayne R.
  • Its very unfortunate to have to write such a poor review for a family owned and operated business of almost 40 years. This has been, without doubt, one of worst experiences ever. Not only did my family and I plan a trip around this appointment, but we were forced to stay in a hotel 2 extra nights to accommodate American City Pest & Termites agenda after their mistake. We paid over 3k to have our two houses fumigated and to have to drop that much cash on such poor service is extremely unpleasant. Not only the customer service but the work done on the house was careless and unprofessional. Broken shingles all over the roof. The woman who handles the calls is a nasty, unpleasant individual. We were promised a $200 credit for the inconvenience which was then retracted by the management team. DO NOT USE THIS COMPANY.
    - Melissa M.
  • They came out once to snake a tub and it seemed ok when they finished but later that night realized I hadn't run it long enough before they left and the draining actually wasn't satisfactory. Called them the next day and they came out and snaked again, under the warranty, and started draining fine. During the process it was recommended that I may want to replace tub drain because it was old. Tony came out a few days later, provided an estimate, and 2 days later his team was here to do the work. What I liked about them was the communication with Angie at the office, their punctuality and customer service in general. That means more to me than the actual work. I have to assume they did good work but I'm not crawling under the house to find out, and, it's not my area of expertise anyway, so fingers crossed. Everything seems to be working great. Thank you, Tony's Plumbing.
    - Cathi K.
  • We obtained several bids for a major home renovation which included a complete demolition of the interior and the addition of 500 square feet. After comparing and meeting with all potential contractors we decided to go with Fermin based on personal recommendations from people we know who had used him in the past. His pricing was very competitive and we found both his work and the materials used to be of high quality. We found it very easy discussing various issues with Fermin and appreciated his suggestions on handicap bathroom design and the open kitchen concept. It was reassuring to know that Fermin was always on site and that he and his crew were prompt and very professional. Fermin pulled all the necessary permits and worked with city inspectors on any issues in order to get the approvals. We are very pleased with the work that Fermin and his crew did on the house which was completed within the scheduled time and budget. We highly recommend Fermin and crew for any small or large project.
    - Ronald K.
  • Initially we were quoted 3 days of work but it was finished in 2. One day to remove the existing shingles and having the materials delivered, another day to replace damaged decking, fascia board and put the new shingles on. The price was reasonable, Steve was responsive to communication, and the workers were professional and cleaned up the perimeter afterwards. We are happy with the new roof, it looks great!
    - Hao Y.
  • We just finished a major renovation of our vacation investment house and we very thrilled with the whole work of Adam and his team at Rosegold Builders & design that they did for us. The kitchen, bathrooms and master suite were the sections at the house that were completely remodeled and transformed and the final results of the work are much more impressive than we could ever imagined! As part of the remodeling project, we also create a laundry room, updating our foyer and bedroom room. It was a true pleasure to hire, deal and work with Adam and his team and because we so happy with everything… we can state here clearly that we will not hesitate to hire them for any additional remodeling projects that we may have in the future. Adam is very skilled, intelligent and professional contractor who takes great pride in his work and his team of people are no less than him. Highly recommended company!!
    - Shirley J.
  • I called and set up an appointment. I was told that they would call me back to confirm the appointment for the morning 8-11 am window. I did not receive a call. Strike one. I called first thing in the morning at 8am to let them know that we did not receive a call and needed confirmation they were still coming since I had the tenant waiting for the worker. The office said that they would page the driver. An hour later still no word. I called back and they paged the driver again. Forty-five minutes later I finally got a call saying sorry they are having technical issues w/ the truck. Didn't seem or feel believable at all. Sounded like a go to excuse for a worker dropping the ball. My main frustration is that this is the 3rd company in a row to now show up for this simple job, but LA Glass is getting the added built up in frustration of workers not following through.
    - Barclay N.
  • American Home Improvement is such a great construction company with outstanding customer service and very high-end standards. All of their workers are very professional, skilled and well-mannered while David always was there for us to answer all of our questions, comments, concerns and ideas. After we finished our remodeling, we can say clearly that we definitely won’t hire anyone else ever for any remodeling that we may do in the future while we will keep recommend them to our friends, family and who ever we know. Bottom line is that they were the greatest team that we can ever imagine to work or be involved with.
    - Teresita O.
  • Had I known this was going to be so easy I would've remodeled years ago. Original Richard arrived promptly for an original estimate, and all work performed was to expectation and schedule. Thank you! They repaired some drywall that was in need of repair, patched everything, covered all of our furniture and went above-and-beyond my expectations.
    - Michael N.
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Home Improvement Services in Gardena

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